PlentyONE glossary

A variation list in the format CSV. Amazon Flatfiles are needed to export variations from PlentyONE to Amazon. A separate flatfile is needed for each Amazon category. This is because different variation data is needed for each category.

For example, the various sizes and colours that products are available in. Attributes simultaneously characterise products and create saleable variations, e.g. a t-shirt in the colour red and the size S.

A listing type. Auctions are possible on the marketplace eBay. Auction type listings start at a predefined price, then customers bid on the item.

A plugin set that’s linked to a user account. The plugins that are included in the plugin set can add menus and functions to the back end. Every user account is always linked to exactly one plugin set.

Barcodes are used to uniquely identify items. They are often displayed e.g. on item labels or on documents like invoices and delivery notes. There are different types of barcodes, e.g. GTIN, ISBN, UPC or QR barcodes.

Amount of products that has been produced in one and the same work process.

Method of combining items from multiple orders. An item is picked several times for different orders.

The best before date (BBD) can be specified for variations that can only be kept until a certain date.

A development state of lentysystems. Normally, functionality is first published on this version. If no problems are identified, the functionality is published on early.

Method of combining items from multiple orders. Multiple orders are brought to the packing table picked, packed and pre-sorted for shipping at the same time.

Box storage racks in PlentyONE are a kind of interim storage for multi order picking and are only available in processes. Thus, when picking stock, the items are not sorted immediately, but gathered in a box storage rack.

See item bundle.

Physical complement of the cash on hand in the checkout area in order to have change available. Cash deposits are booked in the plentymarkets App or in the back end and can be assigned to different booking accounts.

Contains all available POS movements and can be exported in PDF or CSV formats. You can search and view POS transactions in the cash journal.

Payment method which you can offer in your online store. The shipping service provider transports the packages to the addressee and takes care of the payment transaction. The addressee only receives their package after having paid for it.

Catalogues are used to export data from your PlentyONE system. There are catalogues with standard formats and catalogues with marketplace formats. Standard formats are used to export data from your PlentyONE system into a file. Marketplace formats are used to export item data to markets.

PlentyONE categories can be used either to group items or to create content pages for your online store. The category type determines how the category can be used.

See sales channel.

Characteristics were the precursor to properties. They are less flexible, out-dated and are gradually being replaced by properties.

The final number of a GTIN barcode.

This method allows the the customer to pay and collect items that have been ordered via the online store or via marketplaces directly in the store.

An entity of PlentyONE. You can, for instance, link a client with a domain in order to operate an Online store. It is possible to manage multiple clients with one system.

Load unit for the transport of goods. More specifically, it is the packing unit of piece goods, thus, the smallest unit of a goods shipment. The entry Colli: 7 e.g. means that the package consists of 7 units.

One of two coupon types available in PlentyONE. Offers customers a discount in your online store.
The other available coupon type is a voucher.
A coupon has a code which belongs to a coupon campaign and which can be redeemed either once or multiple times. Coupons can be emailed to customers as special offer codes or can be sold as items in your online store. If sold as an item, customers receive the coupon in a PDF document.

Each coupon belongs to a specific campaign. The campaign allows you to centrally manage coupons, e.g. how long coupons of this campaign are valid or how often they can be redeemed.

In cross-selling, customers are subtly encouraged to spend more money. This is done by offering additional products that relate to the purchased product. Example: the sales person in an electronics store suggests a memory card that would work with the digital camera. In e-commerce, customers can’t directly be asked if they want to buy additional products. Instead, a list of related items is displayed on the product page of the webshop.

Allows you to divide your customer base into subgroups based on specific criteria. Afterwards, you can define different discounts for the different customer classes.

Allows you to classify and differentiate contacts. Some types are defined in the system by default. You can add your own types.

The client that is related to the contract of the system. Some functions can only be accessed via the default client. These are, for example, event procedures and REST API calls.
Synonyms: Main client, standard client

Contains the package number, the delivery address, the amount of the order as well as the order ID. When picking up the packages, the driver of the shipping service provider signs the list. Thus, it also serves as a pick-up receipt.

Data collection protocol that is provided as JSON file. In Austria, it is required by law to make the DEP export available for every cash register.

Dimensions are options that are available per key figure in the plentyBI module. The selection of dimensions determines the data basis on which key figures are calculated as well as the criteria for grouping the data.

A model where stock is delivered from the manufacturer directly to the customer, without passing through the warehouse of the seller at any time. The seller assumes an intermediary function and buys the items directly from the manufacturer.

See import tool.

Event procedures are a tool to automatise different parts of order processing. With an event procedure, an event triggers a procedure: If x happens, y is triggered. One example of a frequently used event procedure is sending an order confirmation via email as soon as a new order has been created or placed by customers via the online store. The procedures that are triggered can be specified by using filters within the event procedure.

Facets are filter options that are used to make search results in the online store more precise based on specific criteria (facets). For example, search results can be made more precise so that they only contain a certain price range, brand names, sizes or colours.

Data field that is exported if the mapped data fields could not be found or are empty.

An icon or symbol used to mark websites in browser tabs or in the list of browser bookmarks. The favicon is saved in .ico format. The favicon is either saved in the plentyShop LTS configuration or in the plentyShop LTS assistant.

See faceted search.

Listing offered at a fixed price and not up for auction.

Flags are visual helpers. They help you find the right item at a glance. Assign one or two flags to each item. You can see these flags when you access your items in the PlentyONE back end. You can also search for items that are marked with a specific flag or a combination of flags.

See Amazon Flatfile.

Tool used for creating so-called data formats for data exports. The FormatDesigner plugin has to be installed and set up before creating export formats.

Contains all content that is visible to customers, such as the online store.

Term that describes all activities and processes carried out after the purchase of items to arrange for delivery and comply with further contractual obligations.

Total of all revenues generated since creation of the point of sale. For PlentyONE POS, the grand total is listed in the z report.

A series of prices that are based on a different factor, usually the number of items ordered. For example, you may sell an item for EUR 5.00 per unit. When a customer purchases 3 or more units of the item, you can reduce the price to EUR 4.00 per unit.

Tool for carrying out data imports by creating imports. A data import can be carried out manually or automatically. It is recommended to carry out an import if new data are already available in digital form.

Means that you supply a fulfilment service provider with items that they will then deliver to your customers. The term inbound covers 2 aspects:

Items are booked in to the system and stock is increased.

Term for an incoming payment for an order. Payments can either be booked automatically or manually and are recorded directly in the order.

The main variation of an item differs from the child variations: The main variation can pass data on, i.e. other variations can inherit its data. As such, the main variation is a parent variation that passes on certain settings to its children. By default, this inheritance function is active. When a new variation is created for an item, this variation inherits the inheritable settings of the main variation by default if no other data is saved.

The inventory log export contains information on stocktaking results in a way that is suitable for legally compliant bookkeeping and internal documentation. PlentyONE allows you to download inventory log exports for stocktaking that is carried out with the PlentyONE Warehouse app. Several filters and file types are available for the export.

See Listing fee.

See Amazon Flatfile.

A way to combine products and sell them as a single unit. Item bundles consist of several different variations that are grouped together and sold for a bundle price. Customers can only purchase the entire bundle as a whole. The individual components can not be chosen. Example: a beard care kit consisting of scissors, a brush, beard oil and beard wax.

See item bundle.

See faceted search.

See set.

A key figure offers insights into the economic condition of a business and thus facilitates business decisions. In PlentyONE, key figures can be set up and evaluated statistically with the help of numerous different settings in the plentyBI module.

Unique number associated with exactly one vehicle from the TecDoc catalogue. eBay uses this number in their Parts compatibility listing.

In PlentyONE, the term listing is used in two different contexts:

Fee that needs to be paid to eBay when listing an offer on eBay.

Template for listings. You can create a template using either the group function in the Sales Channels » Edit listings » Tab: Group function menu or REST. A listing template contains settings for Listings, Market listings and actions for listings, as well as specific options for eBay. You can use the same template for any number of listings.

Can be used with eBay Plus or Amazon. Is activated in the shipping profile.

The first variation of an item is called the main variation. If an item consists of more than one variation, the main variation can either be a sellable product or serve as a virtual data container only. A virtual main variation allows you to manage all child variations of the item using the inheritance feature.

Determines which column of a CSV file equates with which data field in PlentyONE during a data import.

Offer on the marketplace eBay. A market listing is always associated with exactly one Listing. Use the market listing for example for carrying out settings specific to a single marketplace.

A catalogue format used to export item data from your PlentyONE system to specific markets and price search engines.
Besides, there are also catalogues with standard formats.

Basic information of a user (for example contact information such as company name, address, telephone number, and so on).

Specifies which data should be used to check whether a data record already exists when importing data.

Method of combining items from multiple orders. Multiple orders are processed at the same time. All items are commissioned in a single dispenser and only associated with a specific order at the packing table.

A way to combine products and sell them as a single unit. Multipacks are different quantities of the same variation. Example: a single bottle of water, a six-pack of water and a pack containing 12 bottles.

One of the two varieties of the coupon type Coupon. When redeeming a multipurpose coupon, the coupon value is subtracted from the total amount including VAT.
The other available coupon variety is the promotional coupon. The other available coupon type in PlentyONE is the voucher.

Order characteristics are a special type of characteristic. Customers can choose them in the plentyShop and order them along with the product. You can make entire items customisable with order characteristics.

Order items indicate which items were ordered in which quantity and are thus assigned to an order. Order items can be viewed directly within an order in the back end. Furthermore, order items are also displayed on order documents such as order confirmations or invoices.

Is used for saving informational texts for an order.

Method of combining items from multiple orders. Single items of an order are picked, packed and shipped individually.

Order properties are a special type of property. Customers can choose them in the plentyShop and order them along with the product. Use order properties if you want to make specific variations customisable.

Describes the sales and distribution process that a fulfilment service provider takes over for you: They temporarily store the items, pack them and then send them to your customers.

Items are booked out of the system and stock is reduced.

Allows to specify a fixed value that is imported or exported when exchanging data.

Overview of orders with all included order items and the order ID as barcode. Can be generated as PDF if a document template was set up.

For securing a load (e.g. pallet, container, etc.). Pallet types are used to combine small packing units or bulky items into a single shipment. For example, individual items are secured onto a pallet using foil and straps.

With parts compatibility listings, you link the items that you want to sell to the correct vehicles. This increases your sales prospects since listings of parts compatibility listings have a higher ranking in the search results. Parts compatibility listings are used for vehicle parts and car accessories.

Value in percent that the contact may subtract if they make the payment within the days for early payment discount.

Quantity of items that are physically available in a warehouse.

List for warehouse technicians for picking items. The list is a structured compilation of items which must be picked from the warehouse for shipping packages. It optimises transport routes and helps to manage picking items more efficiently.

The path which is taken through the warehouse during the picking process.

The abbreviation PIM stands for Product Information Management. The PlentyONE PIM module lets you manage all of your item information in one central system. This makes it easy to keep track of items, even when selling them on several different sales platforms.

A tool which must be installed in order to be able to use processes and printers. The tool can be downloaded at plentyMarketplace.

Point of sale system for use on mobile devices (such as tablets) in brick and mortar stores. The plentymarkets App has to be downloaded and installed to use PlentyONE POS.

An add-on for the PlentyONE system. Can be purchased at plentyMarketplace or via Git and the tools plentyDrive and plentyDevTool and can be integrated into the system.

A compilation of plugins. Can be linked with clients and backend user accounts.

The standard plentyShop LTS online store is pre-certified by Trusted Shops. Thus, it is considerably faster and easier for users of the plentyShop LTS online store to have it certified by Trusted Shops.

In PlentyONE, a distinction is made between sales prices and prices. In contrast to this abstract concept of a sales price, the price is the actual monetary amount at which a variation is sold if the conditions defined by the sales price are met. This price is applied, i.e. the customer can buy the variation at that price, if the conditions defined for the sales price are met.

Price calculations allow you to calculate and update the prices of variations automatically based on specific criteria. Users can add several costs saved for a variation to a sales price, e.g. transportation costs, storage costs, customs, VAT. Furthermore, users can add individual amounts to the price or subtract them from the price, e.g. plus 5% or multiplied by 1,05.

Functionality within the PlentyONE backend which serves to automate workflows and consists of different steps. It is required to install plentyBase in order to use the processes.

One of the two varieties of the coupon type Coupon. Grants a discount. When using a promotional coupon, the coupon value is subtracted first and the remaining amount is then taxed.
The other available coupon variety is the multipurpose coupon. The other available coupon type in PlentyONE is the voucher.

Additional data fields that are not included in PlentyONE by default. Sellers can create properties to further characterise their products, contacts and storage locations beyond the scope of the default data fields. For example, the information that a t-shirt has a fair-trade symbol, that a storage location is suitable for items needing refrigeration, or that a contact wants to receive the new product catalogue.

The redemption of a voucher happens during the order process. The corresponding discount value is directly displayed.

A reorder is the process of ordering stock from a supplier. In the back end, this process is carried out via reorders. There are multiple ways to create reorders, for instance through editing an order. You can create reorders for each individual warehouse or supplier.

The quantity at which a reorder should be placed. With reorder levels, you will be automatically notified whenever you need to reorder individual items. You can choose between static and dynamic reorder levels.

Included in a package. When returning a package, for example because of warranty or repairs, customers only have to package the item and affix the label.

Used by customers to label items for return. Can either be included in the package or printed by the customer once the corresponding document template is saved in the system.

In PlentyONE, a distinction is made between sales prices and prices. Sales prices are data containers. They allow for the central management of all conditions regarding prices. Thus, sales prices define in which situations variations are sold for a specific price.

A freelance commercial agent who negotiates deals or procures business for a company.

Serial numbers are alphanumeric strings that provide a unique identifier for an item. Serial numbers make it possible to trace sold items in case errors or problems occur, and make it easier to find stolen or forged products. Examples for serial numbers include cards, electronics and household appliances.

A way to combine products and sell them as a single unit. Sets consist of multiple items. While placing an order, the end customer choose the appropriate variation for each item. Example: a football uniform composed of a jersey, shorts and socks. End customers can put their own uniforms together by selecting the appropriate size and colour for each of the three components.

Contains shipping combinations which customers can either select in the checkout or which are already assigned automatically to specific order types. For example, payment methods or customer classes can be deleted or extra charges for islands saved in the shipping profile. Those extra charges apply whenever a delivery to an island, e.g. Helgoland, is made. This means that additionally to the shipping costs a surcharge is due.

Listing type for the Hood marketplace. The item is offered in the Hood store.

Method of combining items from multiple orders. Each order is handled and processed separately.

A development state of PlentyONE. Functionality is published on this version if no problems were detected on early.

See Default client.

A catalogue format used to export data from your PlentyONE system into a file. Allowed data formats are CSV, JSON, TXT, and XML.
Besides, there are also catalogues with marketplace formats.

The standard storage location is only a placeholder location and is used if no specific storage location has been assigned yet.

Quantity of goods currently available in the warehouse.

Ensures that the available stock on a marketplace is reduced by the entered value so the item isn’t fully sold via the marketplace.

Process of taking stock; can be done via data exchange or via the plentymarkets App.

The period in days that the stock of a specific variation will suffice until the next reorder.

Specific spot where an item is located (e.g. Storage building 1, rack 4, shelf 2, storage location 6).

A way of highlighting specific items in the online store. Used, for example, to mark individual items as best sellers, special offers or new items.

An extension for point of sale systems to ensure compliance with the legal requirements of the German Kassensicherungsverordnung and the Austrian Registrierkassensicherungsverordnung regarding tamper-proof recording of transactions at the point of sale. In case of PlentyONE POS, the TSE is usually a built-in module included in the recommended Epson receipt printers.

Pre-defined function for email templates. When the email is sent, the function is automatically replaced with the actual URL, e.g. the URL that leads to the basket ({%Link_Basket()%}) or to the terms and conditions of the online store {%Link_TermsConditions()%}).

Pre-defined variable for email templates. When the email is sent, the variable is automatically replaced with the actual content when the corresponding requirements are met. For example, the variable $OrderID returns the ID of the order and the variable $CustomerFullName returns the first name and the last name of the contact.

A till count documents the current cash on hand of a till. The cash on hand is counted physically and the result is entered into the plentymarkets App. Till count reports can be printed and are saved in the document archive.

See Attribute, Characteristic Property.

Value added tax number. Unique identifier of a person or company subject to turnover tax within the European Union for turnover tax purposes.

One of two coupon types available in PlentyONE. They are redeemed through third parties, e.g. hotel business.
The other available coupon type is the coupon.