Amazon: Using the Amazon gift service

You want your customers to be able to have their items gift wrapped and enter a gift message during the order process on Amazon? No problem:

  • Just activate the gift options in Amazon Seller Central in order to use the gift service. No additional settings are necessary in PlentyONE.
    Tip: You can add various types of packaging and define surcharges in Amazon Seller Central.

Import of orders with gift options:

Step 1

The order is imported with the Amazon report GET_ORDER_REPORT_DATA_INVOICING.
Important: This report does not contain information regarding the Amazon gift service.

Step 2

In a separate process, PlentyONE checks every 5 minutes if any Amazon orders contain gift details.

Step 3

Orders with gift details are updated. During this process, an additional order item with the ID -2 is added to each order item containing gift options.

The following information is added:

  • Type of gift wrap

  • Price of gift wrap

  • Gift message (optional)