Setting up a shop in PlentyONE

On our Roadmap in the Shop category you will find current information about the next planned updates: Features that are in development, bugs that have been fixed, upcoming public reviews, etc.
If you have feature requests or ideas, we’d be very happy for you to communicate them with us there.

This guide you are reading is primarily targeted at users without programming experience. Our developer documentation provides a deeper insight into the technical level of the shop and many tips for individual customisations at code level.

You can view the current state of the shop in our showcase shop. This shop is updated with new features and designs with every release. If you do not make any customisations to the shop, your shop will be largely identical to the showcase shop.

In order to have full access to the shop, your user needs the following rights:

Users with roles that are not of the type Administrator can only see certain sections and menus in PlentyONE. This means they only have limited access to the system. If employees Edit shop settings and shop pages, they need at least the following rights:

Install these plugins to get your shop up and running. They add additional REST routes, payment methods as well as basic functionalities to your shop.

You need to install the following plugins:

Optionally you can install additional plugins to extend the payment methods and shipping providers of your shop:

Payment methods:

Shipping providers:

If you’ve never set up a plentyShop LTS, you should first go through the guided setup for plentyShop in the backend. Proceed as described below. Please note that the initial setup of the shop and the associated menu items may take some time.

If you have already set up a plentyShop LTS for your client, you can skip this step.

In the next step, you set up the Cloudflare Turnstile bot protection.

Bot protection guards your shop against automated spamming activities, such as flooding contact forms with unwanted and irrelevant messages, and ensures an optimised and efficient communication process for real users.

By using bot protection, you can improve the overall user experience, maintain data integrity, and reduce the risk of fraudulent or malicious activity that can compromise the security and functionality of your shop.

To set up Cloudflare Turnstile, you need to make settings in both Cloudflare and the PlentyONE backend.

Proceed as follows to set up Cloudflare Turnstile for your shop:

Consult the Cloudlflare Dokumentation for additional information about the setup of Cloudflare Turnstile.

Once you have made the preliminary settings, you can create your shop.

In the Shop » Management » [Select shop] » Settings » Global shop settings menu you can carry out settings that affect your entire shop. You also link the categories here, that serve as a container for the homepage and that contain the shipping information for your items.
Save (save) the settings after you have made changes.

In the Performance settings of your shop you determine in which image formats your shop images are transformmed to. Use Automatic conversion into modern image formats to automatically transform item images in the shop into WebP and AVIF.

Using modern image formats lessens the image size and may lead to a faster loading time.

Save (save) the settings after you made your changes.

In the SEO area you ucarry out shop settings that optimize search results (Search Engine Optimisazion). This includes settings for Robots - also called crawler - that follow and track web pages for search engines, Rich Snippets and schema.org supported structured data.

Carry out the settings. Note the explanations in Table 4. Save () your settings afterwards.

In the Displayed information tab you decide which item information is displayed on the item pages.

Save (save) your settings.

First add the Mollie plugin to a plugin set. Proceed as follows:

The Mollie plugin itself has no settings. All settings for Mollie payment methods can be found in the Setup » Orders » Payment » Mollie menu. Please note that you must have a registered Mollie account in order to be able to use Mollie payment methods in the shop.

To use Mollie, you need a Mollie account and the corresponding access data. If you do not have these, you cannot set up the plugin and cannot use Mollie in your shop. If you do not yet have a Mollie account, register with Mollie first.

In the menu Setup » Orders » Payment » Mollie you will find the guided setup for the Mollie settings. This will guide you through all aspects of the payment methods. The Guided tour can easily be overlooked. You can find it in the bottom left corner in the side menu.

Click on Guided tours and then Mollie settings to start the guided setup.

The Mollie manual page contains additional helpful information on setting up customer classes, shipping profiles, and event procedures for Mollie payment methods.

You can currently offer the following payment options in your shop via the Mollie shop integration:

The DHL Preferred Delivery plugin provides DHL preferred delivery services for your shop. You can set up the DHL preferred delivery services using the DHL Preferred Delivery assistant, which is available in the plugin set in the Setup » Assistant » Plugins menu after you have completed the Integrations assistant.

Afterwards, you have to activate the services in the DHL Shipping: Settings combination assistant. For further information, refer to the DHL Shipping^ page.

In order that you can offer your customers the DHL Preferred Delivery services in your shop, the following requirements have to be met.

Once you have installed the plugins with the help of the Integrations assistant, the DHL Preferred Delivery assistant is visible in the Setup » Assistants » Plugins menu in your plugin set.

Complete the assistant DHL Preferred Delivery to save a surcharge for the Preferred day service, determine the cut-off times that belong to the Preferred day service and set the days where no parcels are transferred to DHL.

DHL offers the services Preferred neighbour and Preferred location without any additional charge. If your customer selects the Preferred day service in the shop, the price you determined for this service is displayed in the order process and added to the order’s total sum.

Your customers can use the DHL Packstation/Postfiliale (Postal outlet) finder during the order process in your shop to search for a packstation or post office nearby and select this address as delivery address. This way, your customers can pick up your parcels when it suits them best. To do so, they select an appropriate packstation or post office during the order process from the results list. This address is then saved as the delivery address.

Note: Your customers can enter the street, postcode or town. If the street is entered, it is required for the search to display results that in addition at least the postcode or the town is entered.

In order that your customers can use the finder in the shop to search for a DHL Packstation or post office nearby, you have to enter your Google Maps API key and activate the finder in the DHL Shipping: Settings combination assistant. Activate also the option (toggle_on) at the bottom if you want that it is mandatory for your customers to enter the DHL post number for post offices in the finder.