Neckermann.at/Topagers.de

The Austrian online shop Neckermann offers customers a wide range of fashion, living, household, drugstore, technology, sports and leisure products.
TopAgers is a brand of Neckermann offering products for the household, for living and health as well as for gardening and leisure.

Closed beta phase

The Neckermann.at/Topagers.de integration is currently in the closed beta phase.

1. Becoming a seller at Neckermann.at/Topagers.de

At first, contact a Neckermann.at/Topagers.de partner by clicking on Contact Partner and fill in the form. Alternatively, you can send an email to service@topagers.de or service@neckermann.at in order to register as a seller and offer your items on Neckermann.at/Topagers.de. Afterwards, you will receive your access data that are required for the setup in PlentyONE.

2. Frequency of data exchange

After you have set up Neckermann.at/Topagers.de in PlentyONE, data is exchanged with the sales channel in the intervals described in Table 1.

Table 1. Frequency of data exchange
Data	Interval
Item export	once a day
full offer export (creating and updating offers)	once a day
Stock synchronisation	every 15 minutes
Price synchronisation	every 15 minutes
Order import	every 15 minutes
Importing refunds	every 15 minutes

3. Setting up the data exchange

In order for the interface to successfully carry out the item export, the offer export, the stock and price synchronisation, the order import and the import of refunds and returns, certain settings are mandatory. Pay attention to the following table.

Table 2. Mandatory settings for Neckermann.at/Topagers.de
Settings section	Settings
Item export
Basic settings for the sales channel	An account for Neckermann.at/Topagers.de is created. The following basic settings for Neckermann.at/Topagers.de are carried out: Neckermann.at/Topagers.de API user name is entered. Neckermann.at/Topagers.de API password is entered. Neckermann.at/Topagers.de FTP user name is entered. Neckermann.at/Topagers.de FTP password is entered. Neckermann.at/Topagers.de Merchant ID is entered. The sales channels are selected. A shipping service provider has been assigned to each sales channel. The account is activated.
Catalogue settings	A product catalogue is created. The catalogue is linked to the account. The mappings for the product catalogue are carried out. The product catalogue is activated.
Listing settings	A product listing is created. The product listing is activated. The listing contains at least one variation.
Variation settings	The variation is active. The variation availability is set. At least one category linked to Neckermann.at/Topagers.de is saved for the item. The sales channels on which the variation should be sold are linked.
Stock export
Basic settings for the sales channel	An account for Neckermann.at/Topagers.de is created. The following basic settings for Neckermann.at/Topagers.de are carried out: Neckermann.at/Topagers.de API user name is entered. Neckermann.at/Topagers.de API password is entered. Neckermann.at/Topagers.de FTP user name is entered. Neckermann.at/Topagers.de FTP password is entered. Neckermann.at/Topagers.de Merchant ID is entered. The sales channels are selected. A shipping service provider has been assigned to each sales channel. The account is activated.
Catalogue settings	An offer catalogue is created. The catalogue is linked to the account. The mappings for the offer catalogue are carried out. The offer catalogue is activated.
Listing settings	An offer listing is created. The offer listing is activated. The listing contains at least one variation.
Variation settings	The variation is active. The variation availability is set. At least one category linked to Neckermann.at/Topagers.de is saved for the item. The sales channels on which the variation should be sold are linked.

4. Setting up Neckermann.at/Topagers.de in PlentyONE

Use the API credentials, the FTP credentials and the Merchant ID that you received from Neckermann.at/Topagers.de in order to set up the sales channel in PlentyONE. To do so, proceed as described below.

4.1. Creating an account

In the Sales Channels » Accounts menu, create an account for Neckermann.at/Topagers.de.

Creating an account:

Open the Sales Channels » Accounts menu.
Click on Create account ().
→ The window Create account opens.
Select Neckermann.at/Topagers.de from the drop-down list Platform.
Select the Client (Shop) from the drop-down list.
Enter a name for the account.
Click on CREATE.
→ The account for Neckermann.at/Topagers.de is created.

4.2. Account overview

In the Sales Channels » Accounts menu, you can create your Neckermann.at/Topagers.de account. In addition, you can find an overview of the account here.

Table 3 contains an overview of the accounts in the Sales Channels » Accounts menu.

Table 3. Accounts in the Sales Channels » Accounts menu.

Setting

Explanation

bigtop_updates Connection

Connection status of the account.
Accounts can have the following connection statuses:

Connected (bigtop_updates) = The account is connected to the sales channel.
Disconnected (signal_disconnected) = The account is not connected to the sales channel.
Note: If the account is Disconnected, this may be due to missing or incorrect basic settings for the sales channel.

Name

Account name.

More

Click here to display more actions.

Account settings

Open the account settings.

Errors

Open errors for Product listings oder Offer listings. The number of errors for the product listings or offer listings for this account is shown in brackets.

Product listings

Open the overview of product listings for this account.

Activate account

Activate the account.

Delete account

Delete the account.

Listings online

Hover over Listings online to see the number of product listings and offer listings that are listed on sales channels for this account.

Errors

Hover over Errors to see the number of errors that occurred for product listings and offer listings.

4.3. Carrying out the basic settings

Carry out the basic settings for the sales channel in the Setup » Markets » Neckermann.at/Topagers.de » Tab: Settings menu.

Carrying out the basic settings for Neckermann.at/Topagers.de:

Go to Setup » Markets » Neckermann.at/Topagers.de » Tab:Settings.
Carry out the settings. Pay attention to the explanations given in Table 4.
Save () the settings.

Note: To activate the data exchange with Neckermann.at/Topagers.de, the account must be activated.

Table 4. Basic settings for the sales channel Neckermann.at/Topagers.de
Setting	Explanation
FTP credentials
FTP user name	Enter the FTP user name as received from Neckermann.at/Topagers.de. This is a mandatory field.
FTP password	Enter the FTP password as received from Neckermann.at/Topagers.de. This is a mandatory field.
API credentials
API user name	Enter the API user name as received from Neckermann.at/Topagers.de. This is a mandatory field.
API password	Enter the API password as received from Neckermann.at/Topagers.de. This is a mandatory field.
General
Merchant ID	Enter the Merchant ID that you received from Neckermann.at/Topagers.de. This is a mandatory field.
Sales Channels	Select the sales channels on which you want to offer your products from the drop-down list.
Crons
Cron for order import	Activate the toggle button () in order to activate the cron for the order import. Orders are imported into PlentyONE every 15 minutes. *Note:* Neckermann.at orders are imported with the corresponding Neckermann order referrer.
Cron for product export	Activate the toggle button () in order to activate the cron for the product export. Items are exported to the sales channels once per day.
Cron for stock export	Activate the toggle button () in order to activate the cron for the stock export. Stock is exported to the sales channels every 15 minutes.
Map shipping service providers
Add mapping	Click Add mapping () to create mappings for shipping profiles. First, select the PlentyONE shipping service provider from the drop-down list. Then select the Sales Channel for which you want to create the mapping and an available Neckermann.at/Topagers.de shipping service provider. *Note:* You must create at least one mapping per sales channel.

4.4. Modifying the account settings

In the Account settings tab, you can adjust the account’s name.

Carrying out account settings:

Open the Sales Channels » Accounts menu.
Open the account for Neckermann.at/Topagers.de.
Open the settings Account settings tab.
Enter the name.
Save () the settings.

4.5. Activating the account

In the Sales Channels » Accounts menu, activate the account to enable the data exchange with Neckermann.at/Topagers.de.

Activating the account for Neckermann.at/Topagers.de:

Open the Sales Channels » Accounts menu.
Click More () in the tile for Neckermann.at/Topagers.de.
→ A drop-down list with further options appears.
Select the Activate account () option from the drop-down list.
→ The account is activated and data can be exchanged with Neckermann.at/Topagers.de.

5. Activating the order referrer

Go to Setup » Orders » Order referrer to activate the order referrer. This ensures that orders are assigned to the correct sales channel.

What is an order referrer?

An order referrer tags an order with the sales channel on which the order was generated. Sales channels can be e.g. your online shop or markets on which you sell your items. Each sales channel has an individual order referrer. Some order referrers are available by default in your PlentyONE system. Further order referrers are added e.g. if you install a new plugin. For further information about the order referrer, see the page Order referrer of the PlentyONE manual.

Activating the order referrer for Neckermann.at/Topagers.de:

Go to Setup » Orders » Order referrer.
Click Search ().
In the list, navigate to the option Neckermann.at with the ID 180.01 or Topagers.de with the ID 180.02.
Note: If you want to sell your items on both sales channels, activate Neckermann.at and Topagers.de.
On the right of the referrer’s line, click on Edit ().
→ The window Edit referrer opens.
Activate the option Visible in selection ().
Click on Save ().
→ The referrer is active.

6. Exporting product data

Item data are exported to Neckermann.at/Topagers.de using catalogues. Go to Data » Catalogues to create catalogues for Neckermann.at/Topagers.de.

What is a catalogue?

Catalogues are used to export data from your PlentyONE system. There are two different catalogue formats:

Marketplace formats are used to export item data to markets.
Standard formats are used to export data from your PlentyONE system into a file.

Catalogues with marketplace formats allow you to tailor your item information exactly to the needs of the market. Because here, you assign a suitable PlentyONE data field to each of the data fields of the market. When your variation data is exported to the market, the market’s data fields are then filled with the correct PlentyONE data.

Is this your first time working with catalogues? Then read up on the basic concept of catalogues first.

6.1. Creating a product catalogue

In order to offer and sell your items on Neckermann.at/Topagers.de, you first need to create a catalogue.

Afterwards, link the Neckermann.at/Topagers.de data fields with item data saved in PlentyONE in the catalogue you created. If you have activated the account, the listing and the variations, the product data is automatically exported to Neckermann.at/Topagers.de once a day.

Note: This means that you have to create a separate product catalogue for each Neckermann.at/Topagers.de product category that you want to sell your items in.

To simplify the creation of new catalogues, you can now create Channel maps for Neckermann.at/Topagers.de. With Channel maps, you can create cross-category mappings for a sales channel and apply them to catalogues afterwards. All linked catalogues automatically inherit the mapping from the Channel map. This will save you a lot of time as you don’t need to carry out the mappings for each catalogue. You can find more information on how to create Channel maps in the Channel maps section.

Note: If you want to use Channel Maps for Neckermann.at/Topagers.de, you need to select tradebyte_products or tradebyte_offers in the marketplace selection.

Creating a catalogue:

Go to Data » Catalogues.
→ The catalogue overview opens.
At the top left, click on Create catalogue ().
→ The Add catalogue window opens.
Carry out the settings. Pay attention to the information given in Table 5.
Save () the settings.
→ The catalogue is created and added to the overview.

Table 5. Settings for product export at Neckermann.at/Topagers.de
Setting	Explanation
Catalogue name	Enter a name for the catalogue.
Marketplace	Select the sales channel Neckermann.at/Topagers.de Products from the drop-down list.
Export type	Select the export type Listing from the drop-down list.
Category	Select the sales channel category from the drop-down list to which you want to export your products.
Account	Select the account that has already been created for the sales channel in the Sales Channels » Accounts menu.

6.1.1. Mapping data fields in the catalogue

After you have created a catalogue, map the sales channel’s data fields to item data saved in PlentyONE. This chapter describes how you map data fields and what particularities apply for Neckermann.at/Topagers.de.

The market expects product data that cannot be saved in the PlentyONE item menu? Then create a property for this data. Link this property with your variations. The actual values are saved as property values for this property. Is this your first time working with properties? Then read up on the principles of properties first.

Getting to know the catalogue menu for marketplace formats

Availability	Explanation
Navigation	When you open a catalogue, the view Mapping is shown. On the very left is the navigation. Switch to other views of the catalogue. Open the catalogue settings. Use filters that limit the data that is exported. Go back to the list of catalogues. Create a new catalogue.
Toolbar	The toolbar provides actions for the catalogue. For example, save your mappings, restore an older version of the catalogue or hide or show optional marketplace data fields.
Marketplace data field	To the right of the navigation, all data fields available for the market are listed. Mandatory fields are marked with an asterisk (✱). *Tip:* Show or hide optional marketplace data fields in the toolbar. To do so, click on the further actions ().
PlentyONE data fields	On the right side of the catalogue, you map the marketplace data fields to appropriate PlentyONE data fields. In the screenshot above, a few of the fields are already mapped.

Availability

Explanation

Navigation

When you open a catalogue, the view Mapping is shown. On the very left is the navigation.

Switch to other views of the catalogue.
Open the catalogue settings.
Use filters that limit the data that is exported.
Go back to the list of catalogues.
Create a new catalogue.

Toolbar

The toolbar provides actions for the catalogue. For example, save your mappings, restore an older version of the catalogue or hide or show optional marketplace data fields.

Marketplace data field

To the right of the navigation, all data fields available for the market are listed. Mandatory fields are marked with an asterisk (✱).
Tip: Show or hide optional marketplace data fields in the toolbar. To do so, click on the further actions ().

PlentyONE data fields

On the right side of the catalogue, you map the marketplace data fields to appropriate PlentyONE data fields. In the screenshot above, a few of the fields are already mapped.

Mapping catalogue fields:

Go to Data » Catalogues.
Click on the catalogue.
→ The Mapping tab opens.
→ In the left-hand column, the market’s data fields are listed.
Tip: Mandatory fields are flagged with an asterisk (*).
→ In the right column, you map the PlentyONE data fields. Any PlentyONE data fields that you already mapped are also shown in this column.
Map suitable PlentyONE data fields to the market data fields.
For each marketplace data field, you have a number of mapping options. Expand the info boxes below to get more information about each of these mapping options.
- Simple 1:1 mapping
- Simple 1:1 mapping with properties
- Complex 1:1 mapping
- 1:1 mapping with fallback data fields
- 1:n mapping
- Own value mapping
- Mapping with mathematical calculations
Save () the catalogue.
→ The mappings are saved.

Simple 1:1 mapping: 1 marketplace data field, 1 PlentyONE data field

In a simple 1:1 mapping, you map a PlentyONE data field to the marketplace data field. If no suitable setting exists in PlentyONE. you can map a property instead.

As such, simple 1:1 mappings allow you to:

I want to fill this marketplace data field with the data from this PlentyONE setting.
If the data field is empty for a variation, no value is exported for this variation.

Creating a simple 1:1 mapping:

Next to the marketplace data field, click on + Add data field.
→ To the left, the list of available PlentyONE data fields are shown in groups.
Click on the group you need.
→ The PlentyONE data fields of the group are shown.
Click on the plus to the right of the PlentyONE data field you want to select.
→ The PlentyONE data field is added to the right.
Click on Confirm.

Example: Sales price and RRP for Otto Market

This gif shows you how to map the marketplace data fields Sales price and RRP for Otto Market to PlentyONE data fields:

Simple 1:1 mapping: with properties: 1 marketplace data field, no PlentyONE data field

Reminder: In a simple 1:1 mapping, you map a PlentyONE data field to the marketplace data field. However, what can you do if PlentyONE does not offer a suitable data field? Then it’s the properties' moment to shine. Properties allow you to save any kind of information in your properties.

Is this your first time working with properties? Then read up on the principles of properties first.

Creating a property:

Create a property with the necessary values.
Tip: Find out how to do that here.

Creating a simple 1:1 mapping with properties:

Next to the marketplace data field, click on + Add data field.
→ To the left, the list of available PlentyONE data fields are shown in groups.
Expand the group Property.
→ The property groups are shown.
Expand the group you need.
Click on the Plus sign on the right of the property you want.
From the drop-down list Language, select the language in which you send the data to the market.
Click on Confirm.
→ The property is mapped to the marketplace data field.

Complex 1:1 mapping: 1 marketplace data field, 1 PlentyONE data field

Like with the simple 1:1 mappings, you map a PlentyONE setting or property to a marketplace data field. Complex mappings are necessary whenever a marketplace data field has more than one possible value. Instead of mapping data fields, for complex mappings you map individual values of these data fields. For example, you cannot simply map the PlentyONE data field Shipping profile to the marketplace data field Shipping method. Why? The market cannot know which of your shipping profiles in PlentyONE corresponds to which of their shipping methods.

Do not enter own values for complex mappings. All values that you enter must be saved for the variations, either in a setting or as a property value. This also applies if the value Comparative value is shown. You still need to enter exactly the value of the setting or property that you mapped.

In complex mappings, the value of the market is always exported. Only when you map an own value, the own value that you enter is exported.

You can recognise complex mappings from the field that is shown below the name of the marketplace data field. Click on the field to show the values available for the marketplace data field.

Examples for complex 1:1 mappings are:

Categories
Brands
Shipping setting

Important: For complex mappings, do not map own values or properties of the type None.

Creating a complex 1:1:n mapping:

Click on the field for the marketplace data field.
→ A list of the available values is shown.
Select the value that you want to map a PlentyONE data field to.
→ The value is mapped.
Next to the marketplace data field, click on + Add data field.
→ To the left, the available PlentyONE data fields are listed in groups.
Click on a group.
→ The PlentyONE data fields of the group are shown.
Click on the PlentyONE data field for which you want to map values.
Important: Do not map own values or properties of the type None.
Your next steps depend on the PlentyONE data field you selected:
- Alternative 1: The available values for the PlentyONE data value are shown on the left.
  - Next to the value you want to select, click on the plus.
    → The value is added to the field on the right.
  - Click on Confirm.
- Alternative 2: The PlentyONE data field is inserted and the field Comparative value is shown.
  - In the field Comparative value, enter a value that is saved in the setting or the property of the mapped PlentyONE data field.
  - Click on Confirm.
- Alternative 3: The PlentyONE data field is inserted and a drop-down list is shown.
  - Select a value from the drop-down list.
  - Click on Confirm.
    → The value of the marketplace data field is exported, not the value of the PlentyONE data field.
    Exception: Only when you map an own value, the own value that you enter is exported.

Example: Delivery time in days for Otto Market

This gif shows you how to map suitable PlentyONE values to the values of the marketplace data fields Delivery time in days for Otto Market:

1:1 mapping with fallback data fields: 1 marketplace data field, 1 PlentyONE data field with alternative(s)

In a 1:1 mapping with one or more fallback data fields, you map a PlentyONE data field to the marketplace data field. In addition, you specify one or more fallback data fields. This ensures that the system keeps looking if the first PlentyONE data field is missing or empty.

So this mapping specifies:

I want to fill the marketplace data field with the data from the selected PlentyONE setting.
If that data field is missing or empty for a variation, the first fallback data field is checked. The value of that fallback data field is exported instead.
If the first fallback data field is also missing or empty for the variation, the second fallback data field is checked. If a value is found, the value of the second fallback data field is exported for the variation etc.

Two separate fallback conditions are available:

Null (default)

The fallback data field is used if the data field above is mapped in the catalogue but not linked to the variation.

The condition "Null" is useful when you want to map fallback data fields for the following types of PlentyONE data fields:

SKU
Barcodes
Sales prices
Properties

Important: When you add a fallback data field, the fallback condition "null" is selected automatically. To apply the fallback condition "leer", you need to change the default setting.

Empty

The fallback data field is used if the data field above is mapped in the catalogue and linked to the variation, but is empty.

The condition "Empty" is useful when you want to map fallback data fields for the following type of PlentyONE data fields:

PlentyONE data fields that are available for variations by default

Important: When you add a fallback data field, the fallback condition "null" is selected automatically. To apply the fallback condition "leer", you need to change the default setting.

Note: Even if you assign one or more fallback data fields, the value of only one of those fields is exported. For each variation, the mapped PlentyONE data fields are checked in the order in which you mapped them. This means that if the first data field does not provide a value for a variation, the first fallback data field is exported etc.

Creating a 1:1 mapping with fallback data fields:

Next to the marketplace data field, click on + Add data field.
→ To the left, the list of available PlentyONE data fields are shown in groups.
Click on the group you need.
→ The PlentyONE data fields of the group are shown.
Click on the plus to the right of the PlentyONE data field you want to select.
→ The PlentyONE data field is added to the right.
In the list of PlentyONE data fields, click on the plus icon next to the PlentyONE data field that you want to map.
→ The fallback data field is added with the fallback condition "null".
Alternative 1: To add the fallback data field with the fallback condition "null":
1. Click on Confirm.
  → The fallback data field is exported if the data field above is not linked to the variation.
Alternative 2: To add the fallback data field with the fallback condition "empty":
1. To the left of the fallback data field, click on the cog ().
  → The window Data column settings is shown.
2. For the setting Fallback condition, select the option Empty.
3. Click on Save.
  → The fallback data field is added with the fallback condition "empty".
4. Click on Confirm.
  → The fallback data field is exported if the data field above is empty for the variation.

Example: Fallback data field for SKU for Otto Market

This GIF shows you the mapping for the OTTO Market marketplace data field SKU. The PlentyONE data field SKU is mapped to this marketplace data field. The PlentyONE data field Variation ID is mapped as the fallback data field. The fallback condition "null" is applied automatically.

Result: The fallback data field Variation ID is exported if the data field SKU is not linked to the variation.

1:n mapping: 1 marketplace data field, several PlentyONE data fields

In a 1:n mapping, you map several PlentyONE data fields to the marketplace data field. You can link these data fields with a separator.

So this mapping specifies:

I want to combine these PlentyONE data fields during export so that the marketplace data field is filled with the data of these two or more PlentyONE settings.

Creating a 1:n mapping:

Next to the marketplace data field, click on + Add data field.
→ To the left, the list of available PlentyONE data fields are shown in groups.
Click on the group you need.
→ The PlentyONE data fields of the group are shown.
Click on the plus to the right of the PlentyONE data field you want to select.
→ The PlentyONE data field is added to the right.
Click on Confirm.
To the right of the mapped PlentyONE data field, click on Add data field ().
→ To the left, the list of available PlentyONE data fields again are shown in groups.
Map one or several additional PlentyONE data fields to the marketplace data field as described above.
Click on Confirm.
To the very right of the row, click on Settings ().
Select a separator from the drop-down list Separator or add a custom separator.
Click on Save.
Save () the catalogue.
→ The mappings are saved.
→ During the export, the content of the PlentyONE data fields is combined and exported as one field.

Own value mapping: 1 marketplace data field, the same value for all variations

You are sure that you want to export the same value for all variations of a catalogue for a marketplace data field? Then specify an own value. This own value is then exported for all variations.

So this mapping specifies:

For this marketplace data field, I want to export the value that I entered in the field Own value for all variations of this catalogue. The value you enter is always exported. The value overwrites the market value also in complex mappings where usually the value of the market is exported. As such, make sure you enter an own value that the market accepts for this marketplace data field.

Creating an own value mapping:

Next to the marketplace data field, click on + Add data field.
→ To the left, the list of available PlentyONE data fields are shown in groups.
Click on the plus next to Own value at the top of the list.
→ The field for the own value is added to the view.
Enter a value into the input field.
→ This value is exported for all variations.

Example: Diameter information

You want to export diameter information for some of your variations. The diameter is saved in centimetres for all your variations. Instead of creating a property for the unit and linking this property to the variations, you can enter the own value cm.

This is an example of how you can map an own value for the diameter unit:

Mapping with mathematical calculations: 1 Marketplace data field, the PlentyONE value is recalculated using the formula during export

Mathematical calculations allow you to change numerical values automatically during the export.

This function only works for data fields that contain numerical values.
This functionality is new and not available for all catalogue formats.

So this mapping specifies:

I want the numerical value of a PlentyONE data field to be recalculated during the export. Basic arithmetic operations are available for the formulas.

Recalculating numerical values:

Next to the marketplace data field, click on + Add data field.
→ To the left, the list of available PlentyONE data fields are shown in groups.
At the very top of the list, click on the plus icon next to Formula ().
→ The data field Formula is added to the field on the right.
Click into the data field.
→ The window Modify value is shown.
Enter a numerical value or select a PlentyONE data field at the bottom right of the window to add it to the calculation ().
Tip: Use the search function. This helps you to find data fields quickly.
Optional: If the symbol is shown in the data field, select the correct assignment for the data field.
Tip: A number tells you how many assignments are necessary for the data field.
1. Click on the icon .
2. In the window shown, select the assignments from the drop-down list.
3. Save the settings.
Enter numbers and mathematical operators with the on-screen calculator or the keyboard.
Save the settings.
→ The entered formula is displayed in the overview.
→ The calculation will be carried out in the next export.

6.1.2. Recommendations for data field mappings

To help you with mapping your data fields for the catalogue, we have created a list of recommended data field mappings. Note that these mappings are recommendations only. Depending on how you manage your item data, other mappings may be more appropriate than the recommendation given here.

Need more information about the PlentyONE data fields? All data fields are described on the manual page for the export type Listing.

List of recommended data field mappings for the format Product

Sales channel field	Mandatory?	Recommended PlentyONE mapping
ID	yes	The variation ID is mapped automatically.
Name	yes	Item text » Name 1 or Item text » Name 2 or Item text » Name 3 or Property linked to variation
Article ID	yes	The variation ID is mapped automatically.
Product ID	yes	The item ID is mapped automatically.
Description	yes	Item text » Item text, language German or Property of the type Text, language German
EAN	yes	EAN barcode Barcode » GTIN 13
Commission group	yes	A group of products with common commission rates. Commission groups are category-based. Own value: Enter the name of the commission group
Variation ID	yes	The variation ID is mapped automatically.
Category ID	yes	The category ID is mapped automatically.
Availability	yes	The value from the Referrer » Referrer ID field is mapped automatically. The order referrer of the Neckermann.at/Topagers.de sales channel is used, which is linked in the Sales channels section of the respective variation.
Secondary categories	no	In addition to the main category, you can also map secondary categories to your product in order to improve the visibility. Here, you can either use a simple mapping by adding comma-separated values. Or you choose a complex mapping where you can select one value per mapping plus the respective data field.
Sale price	yes	Price at which the product is sold. Sales price » Sales price, Currency: Euro; Sales price: Price
Recommended price	yes	Recommended price for the product. Sales price » Sales price, Currency: Euro; Sales price: RRP
Packaged unit	no	To determine the base price of a product, the packaged unit is especially relevant for products such as food and drinks. Select the packaged unit from the drop-down list and add the respective data field in the complex mapping.
Base quantity	no	To determine the base price of a product, the base quantity is especially relevant for products such as food and drinks. Select the base quantity from the drop-down list and add the respective data field in the complex mapping.
Packaged quantity	no	To determine the base price of a product, the packaged quantity is especially relevant for products such as food and drinks. Add the packaged quantity via an own value.
Tax	no	Click in the Tax field and select a tax rate from the list. The following options are available: Reduced Tax Rate (1) - corresponds to a tax rate of 7 % Normal Tax Rate (2) - corresponds to a tax rate of 19 % VAT Exempt (3) - corresponds to a tax rate of 0 % Variation » Vat, enter the value or percentage
Pieces	yes	Number of packing units Variation » Number of packing units
Width	yes	Width of the product Variation » Width, Size unit: Centimetre
Height	yes	Height of the product Variation » Height, Size unit: Centimetre
Length	yes	Length of the product Variation » Length, Size unit: Centimetre
Weight	yes	Weight of the product Variation » Gross weight g, Weight unit: Kilogram
Intrastat	yes	This is an 8-digit code for identifying and categorizing stock that is traded between the EU member states. Own value: Enter code
Origin country	yes	The origin country of the product Own value: Enter Country code (e.g. DE for Germany)
Cross	no	In order to add a link for cross-selling (e.g. a product that complements the actual product), map the respective product IDs of TopAgers or Neckermann separated by comma.
Upselling	no	In order to add a link for upselling (to offer a more expensive version of the actual product), map the respective product IDs of TopAgers or Neckermann separated by comma.
Accessory	no	In order to link accessories for a product, map the respective product IDs of TopAgers or Neckermann separated by comma.
Device	no	In order to link a device such as a mobile phone for an accessory, map the respective product IDs of TopAgers or Neckermann separated by comma.
billingtext	yes	Text that is shown on the invoice. Own value: Enter a text
Manufacturer	yes	Combine the following data fields via Add data source (): Item » EU Responsible name Own value , Item » EU Responsible street Item » EU Responsible house no Own value , Item » EU Responsible post code Own value , Item » EU Responsible town Own value , Item » EU Responsible Country name Own value , Item » EU Responsible Country ISO-Code Own value , Item » EU Responsible Email Own value , Item » EU Responsible Contact form Own value , Item » EU Responsible Phone number Additionally select the separator space in the Settings (). *Note:* Neckermann.at/Topagers.de requires the name of the manufacturing company as well as the first and last name of the manufacturer’s EU-responsible person. Therefore, make sure that you enter the name of the manufacturing company and the first and last name of the EU-responsible person correctly under EU Responsible name.
Segment	yes	First, select the segment of the item from the drop-down list. In order to use the segment for each item of the catalogue, you can map the value Active and enter a value. Thus, this is a complex mapping. Variation » Active

Sales channel field

Mandatory?

Recommended PlentyONE mapping

yes

The variation ID is mapped automatically.

Name

yes

Item text » Name 1

Item text » Name 2

Item text » Name 3

Property linked to variation

Article ID

yes

The variation ID is mapped automatically.

Product ID

yes

The item ID is mapped automatically.

Description

yes

Item text » Item text, language German

Property of the type Text, language German

EAN

yes

EAN barcode

Barcode » GTIN 13

Commission group

yes

A group of products with common commission rates. Commission groups are category-based.

Own value: Enter the name of the commission group

Variation ID

yes

The variation ID is mapped automatically.

Category ID

yes

The category ID is mapped automatically.

Availability

yes

The value from the Referrer » Referrer ID field is mapped automatically. The order referrer of the Neckermann.at/Topagers.de sales channel is used, which is linked in the Sales channels section of the respective variation.

Secondary categories

In addition to the main category, you can also map secondary categories to your product in order to improve the visibility. Here, you can either use a simple mapping by adding comma-separated values. Or you choose a complex mapping where you can select one value per mapping plus the respective data field.

Sale price

yes

Price at which the product is sold.

Sales price » Sales price, Currency: Euro; Sales price: Price

Recommended price

yes

Recommended price for the product.

Sales price » Sales price, Currency: Euro; Sales price: RRP

Packaged unit

To determine the base price of a product, the packaged unit is especially relevant for products such as food and drinks. Select the packaged unit from the drop-down list and add the respective data field in the complex mapping.

Base quantity

To determine the base price of a product, the base quantity is especially relevant for products such as food and drinks. Select the base quantity from the drop-down list and add the respective data field in the complex mapping.

Packaged quantity

To determine the base price of a product, the packaged quantity is especially relevant for products such as food and drinks. Add the packaged quantity via an own value.

Tax

Click in the Tax field and select a tax rate from the list. The following options are available:

Reduced Tax Rate (1) - corresponds to a tax rate of 7 %
Normal Tax Rate (2) - corresponds to a tax rate of 19 %
VAT Exempt (3) - corresponds to a tax rate of 0 %
Variation » Vat, enter the value or percentage

Pieces

yes

Number of packing units

Variation » Number of packing units

Width

yes

Width of the product

Variation » Width, Size unit: Centimetre

Height

yes

Height of the product

Variation » Height, Size unit: Centimetre

Length

yes

Length of the product

Variation » Length, Size unit: Centimetre

Weight

yes

Weight of the product

Variation » Gross weight g, Weight unit: Kilogram

Intrastat

yes

This is an 8-digit code for identifying and categorizing stock that is traded between the EU member states.

Own value: Enter code

Origin country

yes

The origin country of the product

Own value: Enter Country code (e.g. DE for Germany)

Cross

In order to add a link for cross-selling (e.g. a product that complements the actual product), map the respective product IDs of TopAgers or Neckermann separated by comma.

Upselling

In order to add a link for upselling (to offer a more expensive version of the actual product), map the respective product IDs of TopAgers or Neckermann separated by comma.

Accessory

In order to link accessories for a product, map the respective product IDs of TopAgers or Neckermann separated by comma.

Device

In order to link a device such as a mobile phone for an accessory, map the respective product IDs of TopAgers or Neckermann separated by comma.

billingtext

yes

Text that is shown on the invoice.

Own value: Enter a text

Manufacturer

yes

Combine the following data fields via Add data source ():

Item » EU Responsible name
Own value ,
Item » EU Responsible street
Item » EU Responsible house no
Own value ,
Item » EU Responsible post code
Own value ,
Item » EU Responsible town
Own value ,
Item » EU Responsible Country name
Own value ,
Item » EU Responsible Country ISO-Code
Own value ,
Item » EU Responsible Email
Own value ,
Item » EU Responsible Contact form
Own value ,
Item » EU Responsible Phone number

Additionally select the separator space in the Settings ().

Note: Neckermann.at/Topagers.de requires the name of the manufacturing company as well as the first and last name of the manufacturer’s EU-responsible person. Therefore, make sure that you enter the name of the manufacturing company and the first and last name of the EU-responsible person correctly under EU Responsible name.

Segment

yes

First, select the segment of the item from the drop-down list. In order to use the segment for each item of the catalogue, you can map the value Active and enter a value. Thus, this is a complex mapping.

Variation » Active

6.1.3. Providing information on the manufacturer and the EU-responsible person (GPSR)

The General Product Safety Regulation of the EU (GPSR) requires manufacturers and sellers to ensure the product safety of certain goods and to provide certain information for this purpose. This information includes details about the manufacturer and, in the case of manufacturers without an establishment in the EU, details about the responsible person within the EU. The GPSR regulation ensures that products are safe and comply with consumer protection requirements before being placed on the market.

In this chapter, you will learn how to add information on the manufacturer and the responsible person within the EU in PlentyONE to comply with the GPSR regulation.

If you export your items to Neckermann.at/Topagers.de via catalogues, you can add the information on the manufacturer and the EU-responsible person directly via the data field mappings.

6.1.4. Activating the catalogue export

You have set up Neckermann.at/Topagers.de in PlentyONE and created a catalogue for exporting your item data? Then activate the catalogues you want to export to Neckermann.at/Topagers.de in the Data » Catalogues menu and continue with creating product listings.
Once you have activated the product catalogue, the Neckermann.at/Topagers.de account, the product listing and the variations, the product data will be automatically exported to Neckermann.at/Topagers.de once a day.

Activating the catalogue export to Neckermann.at/Topagers.de:

Go to Data » Catalogues.
→ The catalogues are listed.
Scroll to the Neckermann.at/Topagers.de catalogue.
In the Active column, move the toggle button to the right ().
→ The catalogue is active.
→ The catalogue data is exported to Neckermann.at/Topagers.de once a day.
Tip: Go to Data » Catalogue export status for information about the status of the export.

7. Exporting stock

Stock data are exported to Neckermann.at/Topagers.de using catalogues. Go to Data » Catalogues to create catalogues for Neckermann.at/Topagers.de.

What is a catalogue?

Catalogues are used to export data from your PlentyONE system. There are two different catalogue formats:

Marketplace formats are used to export item data to markets.
Standard formats are used to export data from your PlentyONE system into a file.

Is this your first time working with catalogues? Then read up on the basic concept of catalogues first.

7.1. Creating an offer catalogue for stock

In order to send your stock data to Neckermann.at/Topagers.de, you first need to create a catalogue.

Afterwards, link the Neckermann.at/Topagers.de data fields with stock data saved in PlentyONE in the catalogue you created. If you have activated the account, the listing and the variations, the stock will be synchronised every 15 minutes.

Note: If you want to use Channel Maps for Neckermann.at/Topagers.de, you need to select tradebyte_products or tradebyte_offers in the marketplace selection.

Creating a catalogue:

Go to Data » Catalogues.
→ The catalogue overview opens.
At the top left, click on Create catalogue ().
→ The Add catalogue window opens.
Carry out the settings. Pay attention to the information given in Table 6.
Save () the settings.
→ The catalogue is created and added to the overview.

Table 6. Settings for stock export at Neckermann.at/Topagers.de
Setting	Explanation
Catalogue name	Enter a name for the catalogue.
Marketplace	Select the sales channel Neckermann.at/Topagers.de Offers from the drop-down list. *Note:* Despite the naming Neckermann.at/Topagers.de Offers, this template type is used for exporting stock, not offers.
Export type	Select the export type Listing from the drop-down list.
Category	Select the category Neckermann.at/Topagers.de Offers.
Account	Select the account that has already been created for the sales channel in the Sales Channels » Accounts menu.

7.1.1. Mapping data fields in the catalogue

After you have created a catalogue, map the sales channel’s data fields to stock data saved in PlentyONE. This chapter describes how you map data fields and what particularities apply for Neckermann.at/Topagers.de.

The market expects product data that cannot be saved in the PlentyONE item menu? Then create a property for this data. Link this property with your variations. The actual values are saved as property values for this property. Is this your first time working with properties? Then read up on the principles of properties first.

Getting to know the catalogue menu for marketplace formats

Availability	Explanation
Navigation	When you open a catalogue, the view Mapping is shown. On the very left is the navigation. Switch to other views of the catalogue. Open the catalogue settings. Use filters that limit the data that is exported. Go back to the list of catalogues. Create a new catalogue.
Toolbar	The toolbar provides actions for the catalogue. For example, save your mappings, restore an older version of the catalogue or hide or show optional marketplace data fields.
Marketplace data field	To the right of the navigation, all data fields available for the market are listed. Mandatory fields are marked with an asterisk (✱). *Tip:* Show or hide optional marketplace data fields in the toolbar. To do so, click on the further actions ().
PlentyONE data fields	On the right side of the catalogue, you map the marketplace data fields to appropriate PlentyONE data fields. In the screenshot above, a few of the fields are already mapped.

Availability

Explanation

Navigation

When you open a catalogue, the view Mapping is shown. On the very left is the navigation.

Switch to other views of the catalogue.
Open the catalogue settings.
Use filters that limit the data that is exported.
Go back to the list of catalogues.
Create a new catalogue.

Toolbar

The toolbar provides actions for the catalogue. For example, save your mappings, restore an older version of the catalogue or hide or show optional marketplace data fields.

Marketplace data field

PlentyONE data fields

On the right side of the catalogue, you map the marketplace data fields to appropriate PlentyONE data fields. In the screenshot above, a few of the fields are already mapped.

Mapping catalogue fields:

Go to Data » Catalogues.
Click on the catalogue.
→ The Mapping tab opens.
→ In the left-hand column, the market’s data fields are listed.
Tip: Mandatory fields are flagged with an asterisk (*).
→ In the right column, you map the PlentyONE data fields. Any PlentyONE data fields that you already mapped are also shown in this column.
Map suitable PlentyONE data fields to the market data fields.
For each marketplace data field, you have a number of mapping options. Expand the info boxes below to get more information about each of these mapping options.
- Simple 1:1 mapping
- Simple 1:1 mapping with properties
- Complex 1:1 mapping
- 1:1 mapping with fallback data fields
- 1:n mapping
- Own value mapping
- Mapping with mathematical calculations
Save () the catalogue.
→ The mappings are saved.

Simple 1:1 mapping: 1 marketplace data field, 1 PlentyONE data field

In a simple 1:1 mapping, you map a PlentyONE data field to the marketplace data field. If no suitable setting exists in PlentyONE. you can map a property instead.

As such, simple 1:1 mappings allow you to:

I want to fill this marketplace data field with the data from this PlentyONE setting.
If the data field is empty for a variation, no value is exported for this variation.

Creating a simple 1:1 mapping:

Next to the marketplace data field, click on + Add data field.
→ To the left, the list of available PlentyONE data fields are shown in groups.
Click on the group you need.
→ The PlentyONE data fields of the group are shown.
Click on the plus to the right of the PlentyONE data field you want to select.
→ The PlentyONE data field is added to the right.
Click on Confirm.

Example: Sales price and RRP for Otto Market

This gif shows you how to map the marketplace data fields Sales price and RRP for Otto Market to PlentyONE data fields:

Simple 1:1 mapping: with properties: 1 marketplace data field, no PlentyONE data field

Is this your first time working with properties? Then read up on the principles of properties first.

Creating a property:

Create a property with the necessary values.
Tip: Find out how to do that here.

Creating a simple 1:1 mapping with properties:

Next to the marketplace data field, click on + Add data field.
→ To the left, the list of available PlentyONE data fields are shown in groups.
Expand the group Property.
→ The property groups are shown.
Expand the group you need.
Click on the Plus sign on the right of the property you want.
From the drop-down list Language, select the language in which you send the data to the market.
Click on Confirm.
→ The property is mapped to the marketplace data field.

Complex 1:1 mapping: 1 marketplace data field, 1 PlentyONE data field

In complex mappings, the value of the market is always exported. Only when you map an own value, the own value that you enter is exported.

You can recognise complex mappings from the field that is shown below the name of the marketplace data field. Click on the field to show the values available for the marketplace data field.

Examples for complex 1:1 mappings are:

Categories
Brands
Shipping setting

Important: For complex mappings, do not map own values or properties of the type None.

Creating a complex 1:1:n mapping:

Click on the field for the marketplace data field.
→ A list of the available values is shown.
Select the value that you want to map a PlentyONE data field to.
→ The value is mapped.
Next to the marketplace data field, click on + Add data field.
→ To the left, the available PlentyONE data fields are listed in groups.
Click on a group.
→ The PlentyONE data fields of the group are shown.
Click on the PlentyONE data field for which you want to map values.
Important: Do not map own values or properties of the type None.
Your next steps depend on the PlentyONE data field you selected:
- Alternative 1: The available values for the PlentyONE data value are shown on the left.
  - Next to the value you want to select, click on the plus.
    → The value is added to the field on the right.
  - Click on Confirm.
- Alternative 2: The PlentyONE data field is inserted and the field Comparative value is shown.
  - In the field Comparative value, enter a value that is saved in the setting or the property of the mapped PlentyONE data field.
  - Click on Confirm.
- Alternative 3: The PlentyONE data field is inserted and a drop-down list is shown.
  - Select a value from the drop-down list.
  - Click on Confirm.
    → The value of the marketplace data field is exported, not the value of the PlentyONE data field.
    Exception: Only when you map an own value, the own value that you enter is exported.

Example: Delivery time in days for Otto Market

This gif shows you how to map suitable PlentyONE values to the values of the marketplace data fields Delivery time in days for Otto Market:

1:1 mapping with fallback data fields: 1 marketplace data field, 1 PlentyONE data field with alternative(s)

So this mapping specifies:

I want to fill the marketplace data field with the data from the selected PlentyONE setting.
If that data field is missing or empty for a variation, the first fallback data field is checked. The value of that fallback data field is exported instead.
If the first fallback data field is also missing or empty for the variation, the second fallback data field is checked. If a value is found, the value of the second fallback data field is exported for the variation etc.

Two separate fallback conditions are available:

Null (default)

The fallback data field is used if the data field above is mapped in the catalogue but not linked to the variation.

The condition "Null" is useful when you want to map fallback data fields for the following types of PlentyONE data fields:

SKU
Barcodes
Sales prices
Properties

Important: When you add a fallback data field, the fallback condition "null" is selected automatically. To apply the fallback condition "leer", you need to change the default setting.

Empty

The fallback data field is used if the data field above is mapped in the catalogue and linked to the variation, but is empty.

The condition "Empty" is useful when you want to map fallback data fields for the following type of PlentyONE data fields:

PlentyONE data fields that are available for variations by default

Important: When you add a fallback data field, the fallback condition "null" is selected automatically. To apply the fallback condition "leer", you need to change the default setting.

Creating a 1:1 mapping with fallback data fields:

Next to the marketplace data field, click on + Add data field.
→ To the left, the list of available PlentyONE data fields are shown in groups.
Click on the group you need.
→ The PlentyONE data fields of the group are shown.
Click on the plus to the right of the PlentyONE data field you want to select.
→ The PlentyONE data field is added to the right.
In the list of PlentyONE data fields, click on the plus icon next to the PlentyONE data field that you want to map.
→ The fallback data field is added with the fallback condition "null".
Alternative 1: To add the fallback data field with the fallback condition "null":
1. Click on Confirm.
  → The fallback data field is exported if the data field above is not linked to the variation.
Alternative 2: To add the fallback data field with the fallback condition "empty":
1. To the left of the fallback data field, click on the cog ().
  → The window Data column settings is shown.
2. For the setting Fallback condition, select the option Empty.
3. Click on Save.
  → The fallback data field is added with the fallback condition "empty".
4. Click on Confirm.
  → The fallback data field is exported if the data field above is empty for the variation.

Example: Fallback data field for SKU for Otto Market

Result: The fallback data field Variation ID is exported if the data field SKU is not linked to the variation.

1:n mapping: 1 marketplace data field, several PlentyONE data fields

In a 1:n mapping, you map several PlentyONE data fields to the marketplace data field. You can link these data fields with a separator.

So this mapping specifies:

I want to combine these PlentyONE data fields during export so that the marketplace data field is filled with the data of these two or more PlentyONE settings.

Creating a 1:n mapping:

Next to the marketplace data field, click on + Add data field.
→ To the left, the list of available PlentyONE data fields are shown in groups.
Click on the group you need.
→ The PlentyONE data fields of the group are shown.
Click on the plus to the right of the PlentyONE data field you want to select.
→ The PlentyONE data field is added to the right.
Click on Confirm.
To the right of the mapped PlentyONE data field, click on Add data field ().
→ To the left, the list of available PlentyONE data fields again are shown in groups.
Map one or several additional PlentyONE data fields to the marketplace data field as described above.
Click on Confirm.
To the very right of the row, click on Settings ().
Select a separator from the drop-down list Separator or add a custom separator.
Click on Save.
Save () the catalogue.
→ The mappings are saved.
→ During the export, the content of the PlentyONE data fields is combined and exported as one field.

Own value mapping: 1 marketplace data field, the same value for all variations

You are sure that you want to export the same value for all variations of a catalogue for a marketplace data field? Then specify an own value. This own value is then exported for all variations.

So this mapping specifies:

For this marketplace data field, I want to export the value that I entered in the field Own value for all variations of this catalogue. The value you enter is always exported. The value overwrites the market value also in complex mappings where usually the value of the market is exported. As such, make sure you enter an own value that the market accepts for this marketplace data field.

Creating an own value mapping:

Next to the marketplace data field, click on + Add data field.
→ To the left, the list of available PlentyONE data fields are shown in groups.
Click on the plus next to Own value at the top of the list.
→ The field for the own value is added to the view.
Enter a value into the input field.
→ This value is exported for all variations.

Example: Diameter information

This is an example of how you can map an own value for the diameter unit:

Mapping with mathematical calculations: 1 Marketplace data field, the PlentyONE value is recalculated using the formula during export

Mathematical calculations allow you to change numerical values automatically during the export.

This function only works for data fields that contain numerical values.
This functionality is new and not available for all catalogue formats.

So this mapping specifies:

I want the numerical value of a PlentyONE data field to be recalculated during the export. Basic arithmetic operations are available for the formulas.

Recalculating numerical values:

Next to the marketplace data field, click on + Add data field.
→ To the left, the list of available PlentyONE data fields are shown in groups.
At the very top of the list, click on the plus icon next to Formula ().
→ The data field Formula is added to the field on the right.
Click into the data field.
→ The window Modify value is shown.
Enter a numerical value or select a PlentyONE data field at the bottom right of the window to add it to the calculation ().
Tip: Use the search function. This helps you to find data fields quickly.
Optional: If the symbol is shown in the data field, select the correct assignment for the data field.
Tip: A number tells you how many assignments are necessary for the data field.
1. Click on the icon .
2. In the window shown, select the assignments from the drop-down list.
3. Save the settings.
Enter numbers and mathematical operators with the on-screen calculator or the keyboard.
Save the settings.
→ The entered formula is displayed in the overview.
→ The calculation will be carried out in the next export.

7.1.2. Recommendations for data field mappings

To help you with mapping your data fields for the catalogue, we have created a list of recommended data field mappings.

List of recommended data field mappings for the format Stock

Sales channel field	Mandatory?	Recommended PlentyONE mapping
Variation ID	yes	The variation ID is mapped automatically.
Quantity	yes	The net stock of the desired warehouse. Stock » [select warehouse] » Net stock *Note:* If the stock of an item is = 0, it will not be displayed on Neckermann.at/Topagers.de.

Sales channel field

Mandatory?

Recommended PlentyONE mapping

Variation ID

yes

The variation ID is mapped automatically.

Quantity

yes

The net stock of the desired warehouse.

Stock » [select warehouse] » Net stock
Note: If the stock of an item is = 0, it will not be displayed on Neckermann.at/Topagers.de.

7.1.3. Activating the catalogue export

You have set up Neckermann.at/Topagers.de in PlentyONE and created an offer catalogue for stock? Then activate the catalogues you want to export to Neckermann.at/Topagers.de in the Data » Catalogues menu and continue with creating offer listings.
Once you have activated the catalogue for stock, the Neckermann.at/Topagers.de account, the offer listing and the variations, the stock will be automatically synchronized every 15 minutes.

Activating the catalogue export to Neckermann.at/Topagers.de:

Go to Data » Catalogues.
→ The catalogues are listed.
Scroll to the Neckermann.at/Topagers.de catalogue.
In the Active column, move the toggle button to the right ().
→ The catalogue is active.
→ The catalogue data is exported to Neckermann.at/Topagers.de every 15 minutes.
Tip: Go to Data » Catalogue export status for information about the status of the export.

8. Managing listings

You create and manage offers for Neckermann.at/Topagers.de via listings. The Sales channels » Accounts » [Open account] menu offers you an overview of your listings. Here you can create and manage product listings and offer listings. Click on the tile for Neckermann.at/Topagers.de to create product listings or offer listings for Neckermann.at/Topagers.de.

8.1. Offer listings

In the offer listings menu of the account you gain an overview of your offer listings.

Tip: You can switch between specific views of offers and the listing group view via the button and .

gives you an overview of all the offer listings.
shows you the listing groups of the offer listings. Extend a listing group by clicking , to see all listings within the group.

Applying search filters

If you only want to take a look at certain offer listings, apply filters and narrow down the listings which are displayed. To do so, click on Filters () at the top of the menu.

Applying filters:

Open the Sales Channels » Accounts » [Open account] » Offer listings menu.
Click on Filters () at the top of the menu.
Select one or multiple filters.
Click Search ().
→ The selected filters are applied and the appropriate offer listings are displayed.
→ The filters that were applied are displayed at the top of the menu.

Tip: You can also reset () the selected filters. Then all offer listings will be displayed again.

Single listing view
Group view

Table 7 offers an overview of the single listing view of offer listings.

Table 7. Offer listings overview

Column

Explanation

Data sync

This column indicates whether data exchange for the offer listing is active or paused.
Tip: You can activate the data exchange in the listing’s line via » toggle_on Activate data sync .

Group ID

The ID of the listing group to which the offer listing is assigned. By clicking on the ID, you can open the listing group view.

Listing Name

Name of the offer listing.

SKU

SKU of the offer listing.
Note: You can edit the SKU. To do so, click Activate editing mode (). Make the changes and click Save () to apply them. If you want to exit the editing mode, click Deactivate editing mode ().

Variation ID

ID of the variation.

Channel

The sales channel to which the listing is exported.

Status on Channel

Displays the listing status on the sales channel, for example if the listing is already listed on the sales channel. Possible status are:

help = Unknown
progress_activity = Outstanding
progress_activity = Creation pending
cancel = Failed (before creation)
check_circle = Online
cancel = Failed (on update)
pause_circle = Paused
unpublished = Offline

Note: For platforms with multiple sales channels, the number after the status icon indicates on how many sales channels the offer listing has this status.

List on

The sales channels on which the offer listing is to be offered are displayed here.
Click on the pencil icon (edit) to add or remove sales channels.

Errors

The error overview.
No entry = No errors occurred.
= Errors occurred. The number indicates the number of errors.

Template

The template selected for the listing.

Catalogue

The catalogue selected for the listing.

Creation date

The date and time on which the listing was created.

Click here to display more actions.

toggle_on Activate data sync

Activate to permit the data exchange between the sales channel and the listing.
Note: Even if the Activate data sync option is activated, the listing will not be immediately listed on the sales channel. The listing data is only permitted to be exported to the sales channel. It depends on the respective sales channels when a listing is online.

Delete listing

Preview export results

Generates the preview of the export results. The preview opens in a separate window.

Table 8 offers an overview of the group view of offer listings.

Table 8. Group view of the offer listings

Column

Explanation

Data sync

This column indicates whether data exchange for the listing group is active or paused.
Tip: You can activate the data exchange in the listing group’s line via » toggle_on Activate data sync.

Group name

Name of the listing group

SKU

SKU of the listing group.

Channel

The sales channel to which the listing group is exported.

Errors

The error overview.
No entry = No errors occurred.
= Errors occurred. The number indicates the number of errors.

Template

The template selected for the listing group.

Catalogue

The catalogue selected for the listing group.

Creation date

The date and time on which the listing group was created.

Click here to display more actions.

toggle_on Activate data sync

Activate to permit the data exchange between the sales channel and the listing group.
Note: The data sync must also be activated for the single listing to list an offer listing on a sales channel.
Even if the Activate data sync option is activated in a listing group, the listings in this group will not be immediately listed on the sales channel. The listing data is only permitted to be exported to the sales channel. It depends on the respective sales channels when the listings are online.

Delete listing group

Delete listing group.

Preview export results

Generates the preview of the export results. The preview opens in a separate window.

8.2. Product listings

In the product listings menu of the account you gain an overview of your product listings.

_Tip: You can switch between specific views of product listings and the listing group view via the button .

gives you an overview of all the product listings.
shows you the listing groups of the product listings. Extend a listing group by clicking , to see all listings within the group.

Applying search filters

If you only want to take a look at certain product listings, apply filters and narrow down the listings which are displayed. To do so, click on Filters () at the top of the menu.

Applying filters:

Open the Sales Channels » Accounts » [Open accounts] » Product listings:.
Click on Filters () at the top of the menu.
Select one or multiple filters.
Click Search ().
→ The selected filters are applied and the appropriate product listings are displayed.
→ The filters that were applied are displayed at the top of the menu.

Tip: You can also reset () the selected filters. Then all product listings will be displayed again.

Single listing view
Group view

Table 9 offers an overview of the single listing view of product listings.

Table 9. Overview of product listings

Column

Explanation

Data sync

This column indicates whether data exchange for the product listing is active or paused.
Tip: You can activate the data exchange in the listing’s line via » toggle_on Activate data sync .

Listing Name

Name of the listing.

Variation ID

ID of the variation.

Channel

The sales channel to which the listing is exported.

Errors

The error overview.
No entry = No errors occurred.
= Errors occurred. The number indicates the number of errors.

Template

The template selected for the listing.

Catalogue

The catalogue selected for the listing.

Creation date

The date and time on which the listing was created.

Click here to display more actions.

toggle_on Activate data sync

Delete listing

Preview export results

Generates the preview of the export results. The preview opens in a separate window.

Table 10 offers an overview of the group view of product listings.

Table 10. Group view of the product listings

Column

Explanation

Data sync

Group name

Name of the listing group

Channel

The sales channel to which the listing group is exported.

Errors

The error overview.
No entry = No errors occurred.
= Errors occurred. The number indicates the number of errors.

Template

The template selected for the listing group.

Catalogue

The catalogue selected for the listing group.

Creation date

The date and time on which the listing group was created.

Click here to display more actions.

toggle_on Activate data sync

Activate to permit the data exchange between the sales channel and the listing group.
Note: The data sync must be activated for the single listing to exchange product data with the sales channel.
Even if the Activate data sync option is activated for a listing group, the listing data will not be immediately exported to the sales channel. The listing data is only permitted to be exported to the sales channel. It depends on the respective sales channels when the listings are online.

Delete listing group

Delete listing group.

Preview export results

Generates the preview of the export results. The preview opens in a separate window.

8.3. Creating listings

Products and offers are transferred to Neckermann.at/Topagers.de as listings. Carry out the following steps to create listings for Neckermann.at/Topagers.de.

Note: Make sure that the correct order referrer is linked to the item so that the items are placed on the correct Neckermann.at/Topagers.de sales channel.

What are product listings and offer listings used for?

If the item you want to sell is not listed on the sales channel yet you will need to create a product listing for it first. Creating a product listing sends the product data to the sales channel and allows for the item to be listed.
In order to actually be able to sell the item on the sales channel you will need to additionally create an offer listing. The offer listing contains data related to the sale of the item, such as its price and stock. In other words, a product listing allows you to list an item on a sales channel that did not previously exist on that sales channel, but in order to sell that item on that sales channel you also need an offer listing for that item.
If the item you want to sell is already listed on the sales channel you only need to create an offer listing. Offer listings send the data related to your offer, such as the price, stock, shipping costs etc., to the sales channel.
In most cases you will only need an offer listing in order to offer a product on a sales channel. Many sales channels do not differentiate between product and offer listings. You only need to send offer listings to these kinds of sales channels.

8.3.1. Creating offer listings

Offer listings are created in three steps:

First, you enter listing details, meaning you select the platform, template, and catalogue for the listing.
Next, you select the variations from which the offer listings are created.
Lastly, check and confirm your selection and create the listings.

You can also create offer listings directly from your product listings. Here you can learn how to do that.

Step 1: Specify listing details:

Open the Sales Channels » Accounts menu.
Open the account for Neckermann.at/Topagers.de.
→ The Offer listings menu opens.
Click Create offers.
→ The Create offers tab opens.
Select the platform Neckermann.at/Topagers.de.
Select the template for the catalogue.
Tip: Only templates that are available for the platform Neckermann.at/Topagers.de are displayed.
Select a catalogue with your mappings for offer data.
Tip: If you have no fitting catalogue yet, click on Create catalogue. You will be forwarded to the Data » Catalogues menu and can create a catalogue.
Optional: Activate Automatically activate listings after creation, if listing data should be automatically transferred to Neckermann.at/Topagers.de after the listing is created.
Click NEXT.
→ The Select variations view opens. Next, select the variations you want to add to the listing.

Step 2: Select variations:

Select the variations you want to create the offer listing for.
Tip: Use the search to filter for variations.
Note: Only variations that are linked to Neckermann.at/Topagers.de in the Item » Items » [Open item] » [Open variation] menu are displayed.
Tip: If you want to create offer listings for all available variations, click on Click here to create listings for all [] variations above. You will be automatically redirected to the Preview and confirmation step. Offer listings can be created for a maximum of 50,000 variations at a time.
Click ADD TO SELECTED VARIATIONS.
→ The selected variations are displayed in the Selected variations section.
Note: If you check a variation in the Selected variations section, you can remove the variation from the selection by clicking Remove from list.
Click NEXT.
→ The selected variations will be displayed in a new view. In the last step, you preview and confirm your selection.

Step 3: Preview and confirm selection:

Preview your settings in the Listing details section.
Preview your selected variations in the Listing preview section. The listings are grouped by items. Extend a listing group () to see which variations are contained in the respective listing group.
If everything is set and done, click CREATE OFFER LISTINGS.
Note: If you activated Automatically activate listings after creation a window with a summary of your settings opens. Click CONFIRM to create the offer listings.

8.3.2. Creating product listings

Product listings are created in three steps:

First, you enter listing details, meaning you select the channel, template, and catalogue for the listing.
Next, you select the variations from which the product listings are created.
Lastly, check and confirm your selection and create the listings.

Create product listings via group function

You have the option to create product listings directly in the Item menu via the variation group function. Here^ you find more information on the variation group function.

Step 1: Specify listing details:

Open the Sales Channels » Accounts menu.
Open the account for Neckermann.at/Topagers.de.
→ The Offer listings menu opens.
Switch into the Product listings menu via the side navigation to the left.
Click on Create products.
→ The tab Create products opens.
Select the platform Neckermann.at/Topagers.de.

Select the template for the catalogue.
Tip: Only templates that are available for the platform Neckermann.at/Topagers.de are displayed.
Select a catalogue with your mapping for item data.
Tip: If you have no fitting catalogue yet, click on Create catalogue. You will be forwarded to the Data » Catalogues menu and can create a catalogue.
Optional: Activate Automatically activate listings after creation, if listing data should be automatically transferred to Neckermann.at/Topagers.de after the listing is created.
Click NEXT.
→ The Select variations view opens. Next, select the variations you want to add to the listing.

Step 2: Select variations:

Select the variations you want to create the product listing for.
Tip: Use the search to filter for variations.
Note: Only variations that are linked to Neckermann.at/Topagers.de in the Item » Items » [Open item] » [Open variation] menu are displayed.
Tip: If you want to create product listings for all available variations, click on Click here to create listings for all [] variations above. You will be automatically redirected to the Preview and confirmation step. Product listings can be created for a maximum of 50,000 variations at a time.
Click ADD TO SELECTED VARIATIONS.
→ The selected variations are displayed in the Selected variations section.
Note: If you check a variation in the Selected variations section, you can remove the variation from the selection by clicking Remove from list.
Click NEXT.
→ The selected variations will be displayed in a new view. In the last step, you preview and confirm your selection.

Step 3: Preview and confirm selection:

Preview your settings in the Listing details section.
Preview your selected variations in the Listing preview section. The listings are grouped by items. Extend a listing group () to see which variations are contained in the respective listing group.
If everything is set and done, click CREATE PRODUCT LISTINGS.
Note: If you activated Automatically activate listings after creation a window with a summary of your settings opens. Click CONFIRM to create the offer listings.

9. Automating order processing

Set up event procedures to automatically inform Neckermann.at/Topagers.de about changes to the order status. The following event procedures are available for Neckermann.at/Topagers.de:

Automatically inform Neckermann.at/Topagers.de that the items have been shipped. (How?)
Automatically inform Neckermann.at/Topagers.de that an order was cancelled. (How?)
Automatically inform Neckermann.at/Topagers.de that an item was returned. (How?)

9.1. Send shipping confirmation to Neckermann.at/Topagers.de

Set up an event procedure to automatically inform Neckermann.at/Topagers.de that an item has been shipped.

The order must have a tracking number. If the order has more than one order item and more than one tracking number, then the shipping confirmation cannot be sent to Neckermann.at/Topagers.de.

Setting up an event procedure

Go to Setup » Orders » Events.
Click on Add event procedure ().
→ The Create new event procedure window opens.
Enter a distinct name for the event procedure.
Select the event according to Table 11.
Save () the settings.
Carry out the additional settings according to Table 11.
Select the setting Active ().
Save () the settings.

Note: The selected statuses and filters in Table 11 only serve as an example. Select filters and statuses for the event procedure which best suit your workflow.

Table 11. Event procedure to send shipping confirmations to Neckermann.at/Topagers.de
Setting	Option	Selection
Event	Order change: Status change	Select a status, for example [7] Outgoing items booked.
Filter 1	Order > Order type	Order
Filter 2	Order > Referrer	Neckermann.at/Topagers.de
Procedure	Plugins	Neckermann.at/Topagers.de: Send fulfillment to Neckermann.at/Topagers.de

9.2. Send cancellation to Neckermann.at/Topagers.de

Set up an event procedure to automatically inform Neckermann.at/Topagers.de about the cancellation of an order.

Setting up an event procedure

Go to Setup » Orders » Events.
Click on Add event procedure ().
→ The Create new event procedure window opens.
Enter a distinct name for the event procedure.
Select the event according to Table 12.
Save () the settings.
Carry out the additional settings according to Table 12.
Select the setting Active ().
Save () the settings.

Note: The selected statuses and filters in Table 12 only serve as an example. Select filters and statuses for the event procedure which best suit your workflow.

Table 12. Event procedure to send a cancellation to Neckermann.at/Topagers.de
Setting	Option	Selection
Event	Order change: Status change	Select a status, for example: [8] Cancelled or [8.1] Cancelled by customer
Filter 1	Order > Order type	Order
Filter 2	Order > Referrer	Neckermann.at/Topagers.de
Procedure	Plugins	Neckermann.at/Topagers.de: Send no stock cancel request to Neckermann.at/Topagers.de or Neckermann.at/Topagers.de: Send customer cancel request to Neckermann.at/Topagers.de

9.3. Send return to Neckermann.at/Topagers.de

Set up an event procedure to automatically inform Neckermann.at/Topagers.de of returns.

The order must have a tracking number. If the order has more than one order item and more than one tracking number, then the shipping confirmation cannot be sent to Neckermann.at/Topagers.de.

Setting up an event procedure

Go to Setup » Orders » Events.
Click on Add event procedure ().
→ The Create new event procedure window opens.
Enter a distinct name for the event procedure.
Select the event according to Table 13.
Save () the settings.
Carry out the additional settings according to Table 13.
Select the setting Active ().
Save () the settings.

Note: The selected statuses and filters in Table 13 only serve as an example. Select filters and statuses for the event procedure which best suit your workflow.

Table 13. Event procedure to send returns to Neckermann.at/Topagers.de
Setting	Option	Selection
Event	Order change: Status change or Order generation: New return	Select the status that best suits your workflow. For example, you can create the status [9.1] Send return to Neckermann.at/Topagers.de.
Filter 1	Order > Order type	Return
Filter 2	Order > Referrer	Neckermann.at/Topagers.de
Procedure	Plugins	Neckermann.at/Topagers.de: Send return request to Neckermann.at/Topagers.de

10. Viewing the data log

Error reports of the export are logged in the Data » Log menu. In order to view the data log and search for specific errors, proceed as follows.

Viewing the data log:

Go to Data » Log.
→ The data log overview opens.
At the top, click on Filter ().
For the Level filter, select the option REPORT.
Tip: Select a date if you only want to see entries for a specific day.
Click Search ().
→ The error reports are shown according to the filter settings.

Neckermann.at/Topagers.de

1. Becoming a seller at Neckermann.at/Topagers.de

2. Frequency of data exchange

3. Setting up the data exchange

4. Setting up Neckermann.at/Topagers.de in PlentyONE

4.1. Creating an account

4.2. Account overview

4.3. Carrying out the basic settings

4.4. Modifying the account settings

4.5. Activating the account

5. Activating the order referrer

6. Exporting product data

6.1. Creating a product catalogue

6.1.1. Mapping data fields in the catalogue

6.1.2. Recommendations for data field mappings

6.1.3. Providing information on the manufacturer and the EU-responsible person (GPSR)

6.1.4. Activating the catalogue export

7. Exporting stock

7.1. Creating an offer catalogue for stock

7.1.1. Mapping data fields in the catalogue

7.1.2. Recommendations for data field mappings

7.1.3. Activating the catalogue export

8. Managing listings

8.1. Offer listings

8.2. Product listings

8.3. Creating listings

8.3.1. Creating offer listings

8.3.2. Creating product listings

9. Automating order processing

9.1. Send shipping confirmation to Neckermann.at/Topagers.de

9.2. Send cancellation to Neckermann.at/Topagers.de

9.3. Send return to Neckermann.at/Topagers.de

10. Viewing the data log

Is this page helpful?

Is this page helpful?