EOL: End of software maintenance and provisioning

This page provides you with an overview of functions and areas within PlentyONE that have been slated for termination. This overview does not replace the changelog or the announcement within a particular category in the PlentyONE Forum. Rather, this page provides a central overview to ensure that this kind of information does not get lost due to the large number of threads in the PlentyONE forum.

1. Upcoming EOL dates

Table 1. Upcoming EOL dates
Area/function End of software maintenance End of provisioning[1] Further information Announcement date

Discontinuation of the item format in elastic export

starting on 1st February 2025

tba

Link to Product Information Hub

27th January 2025

Discontinuation of item characteristics

starting on 1st February 2025

tba

Link to Product Information Hub

27th January 2025

Deactivation of the old document templates in the menu Setup » Client » [Select Client] » Locations » Documents

22.07.2024

starting on 29 January 2025 (successive removal)

Link to Product Information Hub

14.08.2024

End of Maintenance for the old document templates in the menu Setup » Client » [Select Client] » Locations » Documents

22.07.2024

tba

Link to Product Information Hub

17.07.2024

Deactivation of the old email templates in the Setup » Client » [Select client] » Email » Templates menu

04-Mar-2024

starting on 29-May-2024

Forum link

04-Apr-2024

End of maintenance and support for the old email templates in the Setup » Client » [Select client] » Email » Templates menu

04-Mar-2024

starting on 29-May-2024

Forum link

27-Feb-2024

Removal of the old dashboard in the PlentyONE logo (Start) » Dashboard menu

05-Jun-2024

05-Jun-2024

Forum link

28-Nov-2023

End of maintenance and support for the Ticket system

13-Oct-2023

tba

Forum link

06-Oct-2023

FTP server

indefinite

indefinite

Forum link

02-June-2022

Shopwareconnector PSC7 (Arvatis)

01-Jan-2020

tba

01-Jun-2021

2. Past EOL dates

Table 2. Past EOL dates
Area/function End of software maintenance End of provisioning[2] Further information Announcement date

Deactivation of debt collection service Atriga

01-Jan-2024

30-Jun-2024

Forum link

11-Oct-2023

Removal of service units

16-Feb-2024

06-Mar-2024

Forum link

16-Feb-2024

Deactivation of old login URL (Start of redirect to central login)

28-Feb-2024

28-Feb-2024

Forum link

13-Feb-2024

Hood.de
Mercateo
Shopgate

31-Dec-2023

31-Dec-2023

Forum link

13-Dec-2023

Calendar in the PlentyONE logo (Start) » Calendar menu

04-Aug-2023

starting on 04-Oct-2023

Forum link

04-Aug-2023

Warehouse features at plentymarkets App

31-Jul-2023

Forum link

20-Jun-2023

Deactivation of Intersoft Royal Mail plugin

30-Jun-2023

30-Jun-2023

Forum link

10-May-2023

Orders » Edit orders (old UI)

31-Aug-2022

expected on 31-May-2023 (see forum post)

Forum link

17-Feb-2023

Deactivation of market integrations:

  • neckermann.at

  • Yatego

  • OTTO Direktversand

  • OTTO Cooperation

  • OTTO Integration

  • OTTO PreDropshipment

to be announced

15-Mar-2023

Forum link

13-Jan-2023

Deactivation of old shipping service provider integrations:

  • Easylog

  • GLS Germany

  • Parcelforce Worldwide

06-Feb-2023

starting on 27-Apr-2023

Forum link

06-Feb-2023

Deactivation of old shipping service provider integrations:

  • DHL Retoure Online

  • EasyPak

06-Feb-2023

starting on 29-Mar-2023

Forum link

06-Feb-2023

Deactivation of old shipping service provider integrations:

  • CBC Logistics

  • NetDespatch

06-Feb-2023

starting on 09-Mar-2023

Forum link

06-Feb-2023

Deactivation of old shipping service provider integrations:

  • DHL Freight

06-Feb-2023

starting on 16-Feb-2023

Forum link

06-Feb-2023

Deactivation of old shipping service provider integrations:

  • Hermes ProfiPaket

06-Feb-2023

starting on 10-Feb-2023

Forum link

06-Feb-2023

Payment » alte PayPal-Integration

10-Feb-2023

starting on 10-Feb-2023

Forum link

10-Feb-2023

Fulfilment » Shipping centre

24-Nov-2022

starting on 01-Feb-2023

Forum link

24-Nov-2022

Deactivation of market integrations:

  • Flubit

  • grosshandel.eu

  • Restposten

  • Zentralverkauf.de

to be announced

16-Jan-2023

Forum link

10-Nov-2022

plentymarkets App

-

Support for devices with Android OS versions lower than 6.0 will end in Mid-October 2022

Forum link

22-Aug-2022

Orders » Package content list (deprecated)

07-Sep-2022

starting on 18-Jan-2023

Forum link 1
Forum link 2

07-Sep-2022
16-Nov-2023

CRM » Contacts (deprecated) (old UI)

03-May-2022

starting on 03-May-2022 (successive removal)

Forum link

03-May-2022

PlentyONE logo (Start) » Boards menu

13-Apr-2022

starting on 13-April-2022 (successive removal)

Forum link

07-Apr-2022

Orders » Payments [Deprecated] menu

06-July-2022

06-July-2022

Forum link

07-Apr-2022

Old property interfaces

31-Mar-2022

31-Mah-2022

Forum link

09-Aug-2021

Ceres plugin versions below 5.0.0

14-Apr-2020

31-Oct-2021

Forum link

22-Jul-2021

Non-Plugin payment methods

01-Jun-2021

01-Aug-2021

Forum link

01-Jun-2021

DHL Easylog

31-Mar-2021

31-Mar-2021

Forum link

08-Feb-2021

Hermes ProfiPaketService

31-Mar-2020

21-Feb-2021

Forum link

22-Jan-2021

DHL Intraship/Versenden interface

March 2019

17-Feb-2021

Forum link

13-Aug-2020

Data » API log » Shipping centre API log menu

15-Jun-2020

16-Sep-2020

Forum link

15-Sep-2020

Callisto (old online store)

01-Sep-2018

01-Sep-2020

Forum link

07-Mar-2018

CRM » Edit customer (deprecated) menu

Q1 2018

03-Jun-2020

Forum link

20-Apr-2020

Callisto: individual order process

01-Sep-2018

03-Jun-2020

Forum link

07-Mar-2018

Dynamic import (Multi-Channel formats)

31-July-2019

06-May-2020

Forum link

20-Mar-2020

Dynamic import (Stock formats)

31-July-2019

06-May-2020

Forum link

20-Mar-2020

DHL Retoure Online (old integration, not plugin)

01-Feb-2020

03-May-2020[3]

Forum link

24-Jan-2020

Dynamic import (Order formats)

31-July-2019

22-Apr-2020

Forum link

20-Mar-2020

Dynamic import (Item formats)

31-July-2019

15-Apr-2020

Forum link

20-Mar-2020

Dynamic import (CRM formats)

31-July-2019

08-Apr-2020

Forum link

20-Mar-2020

ElasticSync (legacy) & FormatDesigner (legacy)

15-Nov-2019

04-Mar-2020

Forum link

30-Jan-2020

Solr faceted search

07-Oct-2019

15-Jan-2020

Forum link

07-Oct-2019

CSV import function in the Orders » Fulfilment » Import of package numbers menu

09-May-2019

15-Nov-2019

Forum link 1
Forum link 2

09-May-2019

Callisto: standard order process

01-Sep-2018

13-Sep-2019

Forum link

07-Mar-2018

Old EBICS integration

01-Oct-2019

30-June-2019

Forum link

26-Apr-2019

Soap calls Item/Order/Stock:

  • All calls relating to Item, Order and Stock

01-Feb-2017

Q2 2019

Forum link

28-Jan-2019

ElasticSync plugin

28-Feb-2019

30-Apr-2019

Forum link

04-Feb-2019

SOAP calls Customer

  • AddCustomerNote

  • GetCustomerClasses

  • GetCustomerDeliveryAddresses

  • GetCustomerOrderOverviewLink

  • GetCustomerOrders

  • GetCustomerScheduler

  • GetCustomers

  • GetCustomersNewsletterSubscriptions

  • SetCustomerDeliveryAddresses

  • SetCustomers

01-Feb-2017

16-Apr-2019

Forum link

28-Jan-2019

Dynamic import

31-Jan-2019

15-May-2019

Forum link

21-Jan-2019

SOAP calls Payment

  • AddIncomingPayments

  • GetActiveMethodOfPaymentList

  • GetIncomingPayments

  • GetMethodOfPayments

  • SetBankCreditCardData

01-Feb-2017

03-Apr-2019

Forum link

28-Jan-2019

SOAP calls Marketplace

  • GetMarketAccounts

  • GetMarketDirectories

  • GetMarketItemNumbers

  • GetMarketListingItemVariants

  • GetMarketLogs

  • GetMarketShippingProfiles

  • GetMarketStoreCategories

  • GetMarketplaceTransactions

  • SetMarketItemNumbers

  • SetMarketListings

SOAP-Calls Dynamic Import/Export

  • SetDynamicExport

  • SetDynamicImport

  • GetDynamicExport

  • GetDynamicFormats

  • GetDynamicImportStack

01-Feb-2017

27-Mar-2019

Forum link

28-Jan-2019

SOAP calls Categories

  • DeleteCategories

  • GetCategories

  • GetCategoryBranchID

  • GetCategoryMappingForMarket

  • GetCategoryPreview

  • GetMarketStoreCategories

  • UpdateCategoriesBranches

  • SetStoreCategories

01-Feb-2017

20-Mar-2019

Forum link

28-Jan-2019

SOAP calls (miscellaneous)

  • GetRacksList

  • SetWarranties

  • GetTermsAndCancellation

  • GetLegalInformation

  • GetDeleteLog

  • GetPlentyMarketsVersion

  • GetCustomerNotes

01-Feb-2017

04-Mar-2019

Forum link

28-Jan-2019

SOAP calls Listings

  • DeleteListingsLayoutTemplates

  • DeleteListingsProperties

  • DeleteListingsTemplates

  • GetListings

  • GetListingsLayoutTemplates

  • GetListingsProperties

  • GetListingsTemplates

  • GetPartsCompatibilityListings

  • SetListings

  • SetListingsLayoutTemplates

  • SetListingsTemplates

  • SetMarketListings

  • SetPartsCompatibilityListings

  • UpdateListingsRelist

  • UpdateListingsStart

  • UpdateListingsStop

  • UpdateListingsUpdate

  • UpdateListingsVerify

01-Feb-2017

27-Feb-2019

Forum link

28-Jan-2019

SOAP calls Email Template

  • DeleteEmailTemplates

  • GetEmailFolderList

  • GetEmailTemplate

  • GetEmailTemplates

  • GetFolderEmails

  • SetEmailTemplates

01-Feb-2017

20-Feb-2019

Forum link

28-Jan-2019

SOAP calls Ticket

  • AddTicket

  • AddTicketLeafe

01-Feb-2017

13-Feb-2019

Forum link

28-Jan-2019

TLS 1.0-Protocol

30-Sep-2018

30-Sep-2018

Forum link

11-July-2018

PlentyONE version 6
(incl. plentyConnect and plentyShipping)

01-Sep-2016 (extended until 01-Feb-2017)

01-Sep-2018

Forum link

01-Sep-2016

PlentyONE Client

04-Feb-2017

20-July-2018[4]

Forum link

04-Feb-2017

*Classic back end

15-June-2018

11-July-2018

Forum link

04-June-2018

SOAP API versions 112, 113, 114
(PlentyONE 6)

01-Feb-2017

22-May-2018

Forum link

09-Apr-2018

SOAP API versions 105, 109, 110, 111
(PlentyONE 6)

01-Feb-2017

23-Apr-2018

Forum link

09-Apr-2018

Mobile Warehouse

01-Feb-2018

23-Apr-2018

Announcement link 1
Announcement link 2

01-Feb-2018

SOAP API versions 105, 109, 110, 111, 112, 113, 114
(PlentyONE).

23-Apr-2018

23-Apr-2018

Forum link

09-Apr-2018


1. Date from which the function is no longer available
2. Date from which the function is no longer available
3. Date specified by the partner
4. Along with the end of provisioning of the Classic back end.