Netto Marken-Discount and Marktkauf

Netto Marken-Discount features the largest catalogue of discount groceries in Germany with around 5,000 items and focuses on offering locally produced, environmentally friendly produce in 4,400 stores across the country. In addition, Netto Marken-Discount also offers an online marketplace with a broad offering of products.

Marktkauf is a discount supermarket chain with 112 stores across Germany. In addition to groceries it also offers a selection of nonfood items such as home and garden products or medical supplies. Marktkauf is also available as an online marketplace.

Both Netto and Marktkauf are part of the Edeka Group, which is why they can be set up using similar processes. On this page you can learn how to set up either or both of these marketplaces in PlentyONE.

Netto eStores

For simplicity’s sake this manual page uses the term Netto eStores to refer to both Netto Marken-Discount and Marktkauf. Unless additional instructions for Marktkauf are included any explanations on this page that use this term are relevant to both marketplaces.

1. Registering with Netto eStores

In order to be able to offer your items on Netto eStores you first need to be approved as a seller on the respective marketplace.
You can apply to become a seller on both Netto Marken-Discount and Marktkauf here. (Currently only available in German.)
If you want to exclusively offer your products on Marktkauf you can apply to become a seller there directly here. (Currently only available in German.)

2. Frequency of data exchange

After you have set up Netto eStores in PlentyONE, the automatic processes described in Table 1 become available.

Table 1. Frequency of data exchange
Data Interval

Item and price export

once a day during the night

Stock synchronisation

hourly

Order import

hourly

3. Setting up the sales channel in PlentyONE

To sell products on Netto eStores, start by carrying out the basic settings in PlentyONE.

Carrying out the basic settings for Netto eStores in PlentyONE:

  1. Go to Setup » Markets » Netto eStores.
    → The tab Settings opens.

  2. Carry out the settings. Pay attention to the explanations given in Table 2.

  3. Save () the settings.

Table 2. Settings for Netto eStores
Setting Explanation

Activate the automatic data exchange

Select Yes to activate the automatic data exchange or No to deactivate the data exchange.
If you select Yes, the stock synchronisation, the item export, and the order import are activated.

Activate test mode

Do you want to exchange test data or real data with Netto eStores when the option Activate the automatic data exchange is active?

Recommendation: Only activate this option if Netto or Marktkauf specifically asked you to activate the test mode.

No
(default)

  • Your products are published on Netto eStores and stock is updated when the option Activate the automatic data exchange is active.

  • Real order data is imported to your PlentyONE system.

Yes

  • Exported product data is not published on Netto eStores. Instead, product and stock data is exported to a test folder on the Netto SFTP server.

  • Instead of real order data, test data is imported to PlentyONE. This data comes from a test folder on the Netto SFTP server.

Recommendation: Only activate this option if Netto or Marktkauf specifically asked you to activate the test mode.

Activate item export

Select whether and via which method items are exported to Netto eStores:

  • Yes (Legacy) = Items are exported to Netto eStores using the legacy export method.

  • Yes (Catalogue) = Items are exported to Netto eStores using catalogues.

  • No = Items are not exported to Netto eStores.

Activate stock update

Select whether and via which method stock data should be synchronised with Netto eStores:

  • Yes (Legacy) = Stock data is synchronised with Netto eStores using the legacy export method.

  • Yes (Catalogue) = Stock data is synchronised with Netto eStores using catalogues.

  • No = Stock data is not synchronised with Netto eStores.

Sales partner information

Supplier number

Enter the supplier number that you received from Netto eStores.

Item settings
Only required for legacy imports

The data fields in this section are only required if you are using the legacy import method. If you are using catalogues for your item imports, then you can skip this section.

Item name

Select the item name that is transferred to Netto eStores.

Variation name

Select the variation name that is transferred to Netto eStores.

  • Variation name = The variation name is transferred.

  • Add attribute values of the variation = The attribute values are added to the variation name, separated by space (example: “T-Shirt red XL”).

Short item description

Select the short item description that is transferred to Netto eStores.

Item description

Select the item description that is transferred to Netto eStores.

Image position for energy label

Enter the image’s position number if the energy label was not uploaded to the energy label characteristic but saved as an item image instead. For further information about the energy label, refer to the Creating energy efficiency characteristics chapter.

Quantity for items that are not limited to the stock

For items with the setting no limitation, the maximum amount of the real stock and the quantity defined here is transferred.
Example: Setting 0, net stock 8. PlentyONE transfers 8.
Items with the Limited to net stock setting are not taken into consideration.

Quantity for items not limited to stock, if stock is 0

Enter a number that you would like to transfer as the stock quantity for items that are not limited to stock, if the stock is 0.

Standard delivery time

Enter the average delivery time in days.

Item delivery time 1 - 10

Enter the average delivery time in days for the item availabilities 1-10.
Important: Note that you can only enter exact values (time periods, e.g. 2-3, are not possible).

Standard commission in percent

Enter the commission value that you agreed on with Netto eStores.
Note: This setting is overwritten by the percentage that you export to Netto Marken-Discount in the catalogue format.

Default shipping costs

Enter the shipping costs in Euro. The value entered is used as default shipping costs for all items.

Price for purchase price/sales price model

Select a price for the purchase price/sales price model. You can select all prices that are released for Plus.de. If the selected price is saved for all variations of an item, then the price is exported as purchase price for Netto eStores. Otherwise, the commission rate that is saved for the Standard commission in percent setting is exported.
Important: The price selected here must not be the sales price because in this case, no price will be exported for the purchase price/sales price model.
Important: Only change the settings for the price for purchase price/sales price model after contacting the sales channel.

Order settings
Only required for legacy imports

The data fields in this section are only required if you are using the legacy import method. If you are using catalogues for your item imports, then you can skip this section.

Minimum order quantity

Enter a number of items if you want to define a minimum order quantity.

Maximum order quantity

Enter a number of items if you want to define a maximum order quantity.
Note: If you do not enter a number here, the value 1 is transferred automatically. This means that the maximum order quantity on Netto eStores is 1 and customers cannot place more than one item in their carts.

Item names in order items

Select whether the item name in the order items should be taken from Netto eStores or from your plentyShop.

Mapping for shipping service providers

Map your shipping service providers in PlentyONE to the shipping service providers from Netto eStores.

Your PlentyONE shipping service providers are listed as options on the left-hand side. For each PlentyONE shipping service provider, select a Netto eStores shipping service provider from the drop-down list.

SFTP settings

User name

Enter the user name that you received from Netto eStores.

3.1. Activating the order referrer

Go to Setup » Orders » Order referrer to activate the order referrer. This ensures that orders are assigned to the correct sales channel.

What is an order referrer?

An order referrer tags an order with the sales channel on which the order was generated. Sales channels can be e.g. your online shop or markets on which you sell your items. Each sales channel has an individual order referrer. Some order referrers are available by default in your PlentyONE system. Further order referrers are added e.g. if you install a new plugin. For further information about the order referrer, see the page Order referrer of the PlentyONE manual.

Activating the order referrer for Netto Marken-Discount:

  1. Go to Setup » Orders » Order referrer.

  2. Click Search (search).

  3. In the list, navigate to the option Netto with the ID 154.00.

  4. On the right of the referrer’s line, click Edit (edit).
    → The window Edit referrer opens.

  5. Activate the option Visible in selection (toggle_on).

  6. Click SAVE (save).
    → The referrer is active.
    Tip: If you also want to offer your items on the market Marktkauf, then the referrer Marktkauf with the ID 171.00 must also be active.
    Note: The referrer 171.00 for Marktkauf is activated automatically when you activate the referrer for Netto.

3.2. Defining a sales price

Proceed as described below to select a sales price for the order referrer Netto.

Note: It is currently not possible to use different sales prices for Netto and Marktkauf. The sales price for Netto will be transferred to Marktkauf even if you activate the referrer Marktkauf for a sales price.

Defining a sales price for Netto:

  1. Go to Setup » Item » Sales price » [Open sales price] » Area: Referrers.

  2. Activate the referrer Netto.

  3. Save () the settings.

3.3. Activating the referrer in shipping profiles

Now activate Netto Marken-Discount in the shipping profiles that you want to offer for this market.

Activating referrer Netto in the shipping profile:

  1. Go to Setup » Orders » Shipping » Settings.

  2. Click on the Shipping profiles tab.

  3. Click on the shipping profile.
    Tip: No shipping profiles? Learn how to create shipping profiles here.

  4. For the setting Order referrer, activate the option Netto.

  5. Save () the settings.
    → The shipping profile is available for orders with the referrer Netto.

  6. If desired, activate the referrer in additional shipping profiles. → Tip: If you also want to offer your items on the market Marktkauf, then also activate the order referrer Marktkauf in the shipping profiles that you want to use for Marktkauf.

3.4. Permitting the payment method in a customer class

The payment method Netto is automatically available in your PlentyONE system as soon as an active Netto Marken-Discount account exists. No separate configurations are needed for this. You just need to permit the payment method in one or more customer classes.

What are customer classes?

Customer classes allow you to divide your customer base according to specific criteria. Examples of use for customer classes are:

  • Create two separate customer classes for end customers (B2C) and business customers (B2B) respectively. Depending on the customer class, customers either see net prices or gross prices in your plentyShop.

  • Give discounts to specific customer classes.

For more information about customer classes, head over to the to the Managing contacts page.

Permitting the payment method in a customer class:

  1. Go to Setup » CRM » Customer classes.

  2. Open the customer class for which you want to permit the payment method.

  3. For the setting Allowed payment methods, activate the option Netto.
    Tip: If you also want to offer your items on the market Marktkauf, then repeat the settings and select the option Marktkauf.

  4. Save () the settings.

4. Preparing variations

4.1. Preparing variations

Check Netto’s product checklist prior to listing items on Netto. This list is provided by Netto eStores and refers to Netto’s product data terminology.

You can download the checklist as PDF file here: Checkliste Produktpflege (Currently only available in German.)

4.2. Activating variations for the market

You need to activate the variations you want to sell on Netto and enable them for the relevant sales channel. This is done in the Item » Items » [Open variation] menu.

  • For one variation

  • Using variation group function

  • Using batch processing

Making a variation available for Netto:

  1. Go to Item » Items » [Open variation].
    Tip: To sell all variations of an item on Netto, carry out the settings for the item’s main variation. If the inheritance function is active for the variations, then this activates the availability of all variations of the item.

  2. In the Availability and visibility section, enable the option Active (toggle_on).

  3. Click the Sales channels tab.

  4. In the Sales channels section, activate the sales channel Netto in the Status column (toggle_on).
    Tip: You can activate multiple sales channels at once. To do so, activate the checkboxes to the left of the desired sales channels. Then activate the toggle above the checkbox column (toggle_on). Click ACTIVATE to confirm the activation.

  5. Activate WEB-API.
    Tip: If you also want to sell your items on Marktkauf, also activate the sales channel Marktkauf.

  6. Save (save) the settings.
    → The variation is available for Netto.

Use the variation group function to edit multiple variations at once. You select the variations that you want to edit.

Making several variations available for Netto using the variation group function:

  1. Go to Item » Items.

  2. Set search filters as needed and start the search.

  3. Select () the variations to be edited.

  4. In the toolbar, click on layers » layers Variation group function.
    → The Variation group function window opens.

  5. Select the action Sales channels from the drop-down list Actions.
    → The action is added to the lower part of the window.

  6. Select (check_box) the option Netto from the drop-down list Sales channels.
    → The sales channel is added below the Sales channels drop-down list.

  7. Select (check_box) WEB-API.
    Tip: If you also want to sell your items on Marktkauf, also activate the sales channel Marktkauf.

  8. Activate (toggle_on) the toggles to the left of the sales channels.

  9. Click EXECUTE & CLOSE to apply the settings.

Batch processing allows you to edit several variations at once. You use filters to limit which variations are edited.

Making several variations available for Netto using batch processing:

  1. Navigate to the area Market availability.

  2. Activate the checkbox to the left of the option Netto.

  3. Activate the checkbox to the right of the option Netto.

  4. Activate the checkbox to the left of the option Web API.

  5. Activate the checkbox to the right of the option Web API.
    Tip: If you also want to offer your items on the market Marktkauf, then also activate the checkboxes right and left of the option Marktkauf.

  6. Navigate to the area Availability.

  7. Activate the checkbox to the left of the option Active.

  8. Activate the checkbox to the right of the option Active.

  9. Click on Apply to apply the settings to the variations.

4.3. Optional: Saving SKU

SKU are generated automatically when your variations are exported. However, you can also save market specific SKU for variations that you want to sell on this market instead.

  • Manually adding an SKU

  • Importing SKU

  1. Go to Item » Items » [Open variation].
    → The General tab opens.

  2. Switch to the Sales channels tab.

  3. Expand the section SKU (chevron_right).

  4. Click Add SKU (add).
    → The Add SKU window opens.

  5. Select the referrer Netto from the drop-down list.
    Tip: The referrer Plus.de also covers the market Netto Marken-Discount when you add SKUs.
    Note: If you want to export the SKUs to Marktkauf, then select the referrer Marktkauf instead.

  6. Select the corresponding Account.

  7. Click Apply.

  8. Enter the SKU.

  9. Enter the Parent SKU, if necessary.

  10. Click Save (save).

Only the most important settings for the import are described here. Is this your first time working with the import tool? Then get familiar with how data imports work in PlentyONE first.

  • Create a CSV file with at least the columns described in Table 3.

  • Create an import with the following settings:

    • Select the type Item.

    • Select the matching field Variation ID.

    • Map the PlentyONE data fields as described in Table 3.

Table 3. Recommended columns of the import file
Column in CSV file Explanation PlentyONE data field for mapping

Variation ID

Enter the variation ID in this column.

Variation ID

Marketplace ID

Enter the referrer ID 154 in this column.
Note: If you want to export the SKUs to Marktkauf, then select the referrer ID 171 instead.

SKU > Marketplace ID

Account ID

This market does not require a marketplace account. As such, enter the number 0 in this column.

SKU > Account-ID

SKU

Enter the SKU that you want to save for the variation for this market in this column.

SKU > SKU

4.4. Activating the Show unit price-option

You need to specify if the variation has a unit price. Go to Item » Items » [Open variation] » Area: Content / Dimensions and activate the Show unit price toggle to indicate that a variation needs to have a unit price. If you do not activate the Show unit price option, then nein (no) is transferred. This indicates that the variation does not need an obligatory unit price.

Activating the Show unit price-option for a variation:

  1. Go to Item » Items » [Open variation] » Area: Content / Dimensions.

  2. Activate the toggle Show unit price.

  3. Save () the settings.
    → The filter attribute Mandatory unit price is set to yes in the export.

5. Exporting item data

5.1. Catalogue export

Item data is exported to Netto eStores using catalogues.

What is a catalogue?

Catalogues are used to export data from your PlentyONE system. There are two different catalogue formats:

  • Marketplace formats are used to export item data to markets.

  • Standard formats are used to export data from your PlentyONE system into a file.

Catalogues with marketplace formats allow you to tailor your item information exactly to the needs of the market. Because here, you assign a suitable PlentyONE data field to each of the data fields of the market. When your variation data is exported to the market, the market’s data fields are then filled with the correct PlentyONE data.

5.1.1. Creating a catalogue

Item data is exported to Netto eStores using a marketplace format. To export your items to Netto eStores, create a catalogue in the Data » Catalogue menu. Link the Netto eStores data fields with item data saved in PlentyONE in the marketplace format afterwards. After you activate the catalogue, the catalogue data is automatically exported to Netto eStores in regular intervals.

Creating a catalogue:

  1. Go to Data » Catalogues.

  2. Click Create catalogue (add).

  3. Enter a name for the catalogue.

  4. In the drop-down list Marketplace, select the option Netto / Marktkauf.

  5. In the drop-down list Export type, select the option Item (new).

  6. In the drop-down list Category, select the option Product export.
    Tip: You can only create one catalogue for this sales channel, which is why only one category is selectable.

  7. Save () the settings.
    → The catalogue is created.
    → The catalogue is opened for editing.

Other catalogue settings

Other catalogue settings are optional. Once you carried out the settings described on this page, your catalogue is automatically exported to Netto / Marktkauf. That means you can ignore the catalogue settings for Format settings, Export settings and Download settings.

The Format settings, Export settings, and Download settings allow you to create a file with the variation data contained in the catalogue. However, this file does not contain information about whether the data export to Netto / Marktkauf was successful.

Do not change the format in the catalogue’s Format settings. To ensure that the export to the sales channel works, all required settings are already configured when you create a catalogue. If you change the settings, errors might occur during the export.

5.1.2. Mapping data fields in the catalogue

After you have created a catalogue, map the market’s data fields to item data saved in PlentyONE. This chapter describes how you map data fields and what particularities apply for item exports to Netto eStores.

  • The market expects product data that cannot be saved in the PlentyONE item menu? Then create a property for this data. Link this property with your variations. The actual values are saved as property values for this property. Is this your first time working with properties? Then read up on the principles of properties first.

Getting to know the catalogue menu for marketplace formats
catalogue menu colours
Availability Explanation

Navigation

When you open a catalogue, the view Mapping is shown. On the very left is the navigation.

  • Switch to other views of the catalogue.

  • Open the catalogue settings.

  • Use filters that limit the data that is exported.

  • Go back to the list of catalogues.

  • Create a new catalogue.

Toolbar

The toolbar provides actions for the catalogue. For example, save your mappings, restore an older version of the catalogue or hide or show optional marketplace data fields.

Live preview

You can use the Live preview feature to display which values of a given variation would be exported to the marketplace by each mapping. Simply activate the toggle and enter the ID of the variation you want to use in order to show live previews for that variation.
Important: Live preview is only available for catalogues that also support the Preview (preview) function.

Marketplace data field

To the right of the navigation, all data fields available for the market are listed. Mandatory fields are marked with an asterisk (✱).
Tip: Show or hide optional marketplace data fields in the toolbar. To do so, click on the further actions (more_vert).

PlentyONE data fields

On the right side of the catalogue, you map the marketplace data fields to appropriate PlentyONE data fields. In the screenshot above, a few of the fields are already mapped.

Mapping catalogue fields:

  1. Go to Data » Catalogues.

  2. Click on the catalogue.
    → The Mapping tab opens.
    → In the left-hand column, the market’s data fields are listed.
    Tip: Mandatory fields are flagged with an asterisk (*).
    → In the right column, you map the PlentyONE data fields. Any PlentyONE data fields that you already mapped are also shown in this column.

  3. Map suitable PlentyONE data fields to the market data fields.
    For each marketplace data field, you have a number of mapping options. Expand the info boxes below to get more information about each of these mapping options.

    • Simple 1:1 mapping

    • Simple 1:1 mapping with properties

    • Complex 1:1 mapping

    • 1:1 mapping with fallback data fields

    • 1:n mapping

    • Own value mapping

    • Mapping with mathematical calculations

    • Mapping own data fields

  4. Save () the catalogue.
    → The mappings are saved.

Simple 1:1 mapping: 1 marketplace data field, 1 PlentyONE data field

In a simple 1:1 mapping, you map a PlentyONE data field to the marketplace data field. If no suitable setting exists in PlentyONE. you can map a property instead.

As such, simple 1:1 mappings allow you to:

  • I want to fill this marketplace data field with the data from this PlentyONE setting.

  • If the data field is empty for a variation, no value is exported for this variation.

Creating a simple 1:1 mapping:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Click on the group you need.
    → The PlentyONE data fields of the group are shown.

  3. Click on the plus to the right of the PlentyONE data field you want to select.
    → The PlentyONE data field is added to the right.

  4. Click on Confirm.

Example: Sales price and RRP for Otto Market

This gif shows you how to map the marketplace data fields Sales price and RRP for Otto Market to PlentyONE data fields:

gif catalogue mapping simple en
Simple 1:1 mapping: with properties: 1 marketplace data field, no PlentyONE data field

Reminder: In a simple 1:1 mapping, you map a PlentyONE data field to the marketplace data field. However, what can you do if PlentyONE does not offer a suitable data field? Then it’s the properties' moment to shine. Properties allow you to save any kind of information in your properties.

Creating a property:

  1. Create a property with the necessary values.
    Tip: Find out how to do that here.

Creating a simple 1:1 mapping with properties:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Expand the group Property.
    → The property groups are shown.

  3. Expand the group you need.

  4. Click on the Plus sign on the right of the property you want.

  5. From the drop-down list Language, select the language in which you send the data to the market.

  6. Click on Confirm.
    → The property is mapped to the marketplace data field.

Complex 1:1 mapping: 1 marketplace data field, 1 PlentyONE data field

Like with the simple 1:1 mappings, you map a PlentyONE setting or property to a marketplace data field. Complex mappings are necessary whenever a marketplace data field has more than one possible value. Instead of mapping data fields, for complex mappings you map individual values of these data fields. For example, you cannot simply map the PlentyONE data field Shipping profile to the marketplace data field Shipping method. Why? The market cannot know which of your shipping profiles in PlentyONE corresponds to which of their shipping methods.

Do not enter own values for complex mappings. All values that you enter must be saved for the variations, either in a setting or as a property value. This also applies if the value Comparative value is shown. You still need to enter exactly the value of the setting or property that you mapped.

In complex mappings, the value of the market is always exported. Only when you map an own value, the own value that you enter is exported.

You can recognise complex mappings from the field that is shown below the name of the marketplace data field. Click on the field to show the values available for the marketplace data field.

catalogue complex mappings

Examples for complex 1:1 mappings are:

  • Categories

  • Brands

  • Shipping setting

Important: For complex mappings, do not map own values or properties of the type None.

Creating a complex 1:1:n mapping:

  1. Click on the field for the marketplace data field.
    → A list of the available values is shown.

  2. Select the value that you want to map a PlentyONE data field to.
    → The value is mapped.

  3. Next to the marketplace data field, click on + Add data field.
    → To the left, the available PlentyONE data fields are listed in groups.

  4. Click on a group.
    → The PlentyONE data fields of the group are shown.

  5. Click on the PlentyONE data field for which you want to map values.
    Important: Do not map own values or properties of the type None.

  6. Your next steps depend on the PlentyONE data field you selected:

    • Alternative 1: The available values for the PlentyONE data value are shown on the left.

      • Next to the value you want to select, click on the plus.
        → The value is added to the field on the right.

      • Click on Confirm.

    • Alternative 2: The PlentyONE data field is inserted and the field Comparative value is shown.

      • In the field Comparative value, enter a value that is saved in the setting or the property of the mapped PlentyONE data field.

      • Click on Confirm.

    • Alternative 3: The PlentyONE data field is inserted and a drop-down list is shown.

      • Select a value from the drop-down list.

      • Click on Confirm.
        → The value of the marketplace data field is exported, not the value of the PlentyONE data field.
        Exception: Only when you map an own value, the own value that you enter is exported.

Example: Delivery time in days for Otto Market

This gif shows you how to map suitable PlentyONE values to the values of the marketplace data fields Delivery time in days for Otto Market:

gif catalogue mapping complex en
1:1 mapping with fallback data fields: 1 marketplace data field, 1 PlentyONE data field with alternative(s)

In a 1:1 mapping with one or more fallback data fields, you map a PlentyONE data field to the marketplace data field. In addition, you specify one or more fallback data fields. This ensures that the system keeps looking if the first PlentyONE data field is missing or empty.

So this mapping specifies:

  • I want to fill the marketplace data field with the data from the selected PlentyONE setting.

  • If that data field is missing or empty for a variation, the first fallback data field is checked. The value of that fallback data field is exported instead.

  • If the first fallback data field is also missing or empty for the variation, the second fallback data field is checked. If a value is found, the value of the second fallback data field is exported for the variation etc.

Two separate fallback conditions are available:

Null (default)

The fallback data field is used if the data field above is mapped in the catalogue but not linked to the variation.

The condition "Null" is useful when you want to map fallback data fields for the following types of PlentyONE data fields:

  • SKU

  • Barcodes

  • Sales prices

  • Properties

Important: When you add a fallback data field, the fallback condition "null" is selected automatically. To apply the fallback condition "leer", you need to change the default setting.

Empty

The fallback data field is used if the data field above is mapped in the catalogue and linked to the variation, but is empty.

The condition "Empty" is useful when you want to map fallback data fields for the following type of PlentyONE data fields:

  • PlentyONE data fields that are available for variations by default

Important: When you add a fallback data field, the fallback condition "null" is selected automatically. To apply the fallback condition "leer", you need to change the default setting.

Note: Even if you assign one or more fallback data fields, the value of only one of those fields is exported. For each variation, the mapped PlentyONE data fields are checked in the order in which you mapped them. This means that if the first data field does not provide a value for a variation, the first fallback data field is exported etc.

Creating a 1:1 mapping with fallback data fields:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Click on the group you need.
    → The PlentyONE data fields of the group are shown.

  3. Click on the plus to the right of the PlentyONE data field you want to select.
    → The PlentyONE data field is added to the right.

  4. In the list of PlentyONE data fields, click on the plus icon next to the PlentyONE data field that you want to map.
    → The fallback data field is added with the fallback condition "null".

  5. Alternative 1: To add the fallback data field with the fallback condition "null":

    1. Click on Confirm.
      → The fallback data field is exported if the data field above is not linked to the variation.

  6. Alternative 2: To add the fallback data field with the fallback condition "empty":

    1. To the left of the fallback data field, click on the cog ().
      → The window Data column settings is shown.

    2. For the setting Fallback condition, select the option Empty.

    3. Click on Save.
      → The fallback data field is added with the fallback condition "empty".

    4. Click on Confirm.
      → The fallback data field is exported if the data field above is empty for the variation.

Example: Fallback data field for SKU for Otto Market

This GIF shows you the mapping for the OTTO Market marketplace data field SKU. The PlentyONE data field SKU is mapped to this marketplace data field. The PlentyONE data field Variation ID is mapped as the fallback data field. The fallback condition "null" is applied automatically.

Result: The fallback data field Variation ID is exported if the data field SKU is not linked to the variation.

gif catalogue mapping fallback en
1:n mapping: 1 marketplace data field, several PlentyONE data fields

In a 1:n mapping, you map several PlentyONE data fields to the marketplace data field. You can link these data fields with a separator.

So this mapping specifies:

  • I want to combine these PlentyONE data fields during export so that the marketplace data field is filled with the data of these two or more PlentyONE settings.

Creating a 1:n mapping:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Click on the group you need.
    → The PlentyONE data fields of the group are shown.

  3. Click on the plus to the right of the PlentyONE data field you want to select.
    → The PlentyONE data field is added to the right.

  4. Click on Confirm.

  5. To the right of the mapped PlentyONE data field, click on Add data field ().
    → To the left, the list of available PlentyONE data fields again are shown in groups.

  6. Map one or several additional PlentyONE data fields to the marketplace data field as described above.

  7. Click on Confirm.

  8. To the very right of the row, click on Settings ().

  9. Select a separator from the drop-down list Separator or add a custom separator.

  10. Click on Save.

  11. Save () the catalogue.
    → The mappings are saved.
    → During the export, the content of the PlentyONE data fields is combined and exported as one field.

Own value mapping: 1 marketplace data field, the same value for all variations

You are sure that you want to export the same value for all variations of a catalogue for a marketplace data field? Then specify an own value. This own value is then exported for all variations.

So this mapping specifies:

  • For this marketplace data field, I want to export the value that I entered in the field Own value for all variations of this catalogue. The value you enter is always exported. The value overwrites the market value also in complex mappings where usually the value of the market is exported. As such, make sure you enter an own value that the market accepts for this marketplace data field.

Creating an own value mapping:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Click on the plus next to Own value at the top of the list.
    → The field for the own value is added to the view.

  3. Enter a value into the input field.
    → This value is exported for all variations.

Example: Diameter information

You want to export diameter information for some of your variations. The diameter is saved in centimetres for all your variations. Instead of creating a property for the unit and linking this property to the variations, you can enter the own value cm.

This is an example of how you can map an own value for the diameter unit:

gif catalogue own value en
Mapping with mathematical calculations: 1 Marketplace data field, the PlentyONE value is recalculated using the formula during export

Mathematical calculations allow you to change numerical values automatically during the export.

  • This function only works for data fields that contain numerical values.

  • This functionality is new and not available for all catalogue formats.

So this mapping specifies:

  • I want the numerical value of a PlentyONE data field to be recalculated during the export. Basic arithmetic operations are available for the formulas.

Recalculating numerical values:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. At the very top of the list, click on the plus icon next to Formula (calculate).
    → The data field Formula is added to the field on the right.

  3. Click into the data field.
    → The window Modify value is shown.

  4. Enter a numerical value or select a PlentyONE data field at the bottom right of the window to add it to the calculation (add).
    Tip: Use the search function. This helps you to find data fields quickly.

  5. Optional: If the symbol more_vert is shown in the data field, select the correct assignment for the data field.
    Tip: A number tells you how many assignments are necessary for the data field.

    1. Click on the icon more_vert.

    2. In the window shown, select the assignments from the drop-down list.

    3. Save the settings.

  6. Enter numbers and mathematical operators with the on-screen calculator or the keyboard.

  7. Save the settings.
    → The entered formula is displayed in the overview.
    → The calculation will be carried out in the next export.

Assigning own data fields: 1 own data field, 1 PlentyONE data field

You want to transfer item data that do not have a designated data field in the market’s catalogue? Then you have the possibility to create own data fields and assign them to item data saved in PlentyONE.

Note: Own data fields are not transferred automatically to the market. During the export, the market decides whether the data field should be included in the product catalogue.

Creating an own data field:

  1. In the navigation, click on Own data fields ().
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Click on the PlentyONE data field that you want to assign.
    → Tip: It is possible to assign more than one data field. The data fields assigned here will then be combined during the export.

  3. Enter a name for the own data field into the Export key field.
    → The data field will be exported to the market with this name.

  4. Optional: Enter a value for Comparative value.
    → Comparative values can be entered for most, but not for all PlentyONE data fields. Comparative values are only required in specific cases. However, in most cases, you can leave the field empty.
    Example: If you map a property Brand, you could for example enter the brand name as Comparative value.

  5. *Optional: Select a fallback data field, if desired.
    → The fallback data field is exported when the first data field does not exist or is empty.

  6. Save () the settings after you have created your own data fields.

5.1.3. Recommendations for data field mappings

To help you with mapping your data fields for the catalogue, we have created a list of recommended data field mappings. Note that these mappings are recommendations only. Depending on how you manage your item data, other mappings may be more appropriate than the recommendation given here.

  • Need more information about the PlentyONE data fields? All data fields are described on the manual page for the standard format Item (new).

List of recommended data field mappings

5.1.4. Providing information on manufacturer and EU-responsible person (GPSR)

The General Product Safety Regulation of the EU (GPSR) requires manufacturers and sellers to ensure the product safety of certain goods and to provide certain information for this purpose. This information includes details about the manufacturer and, in the case of manufacturers without an establishment in the EU, details about the responsible person within the EU. The GPSR regulation ensures that products are safe and comply with consumer protection requirements before being placed on the market.

In this chapter, you will learn how to add information on the manufacturer and the responsible person within the EU in PlentyONE to comply with the GPSR regulation.

If you export your items to Netto eStores via catalogues, you can add the information on the manufacturer and the EU-responsible person directly via the data field mappings.

5.1.5. Providing information and images for chargers for electrical appliances with radio frequency (FuAG)

On 23rd November2022 the EU directive 2022/2380 on the harmonisation of charger interfaces of radio equipment was passed.
This directive was realized in German law on the 6thMay 2024 by changing the Funkanlagengesetz (FuAG). The new FuAG is in effect since the 28thDecember 2024 and contains new labeling requirements for electrical appliances with radio frequency and chargers, such as:

  • Mobile phones

  • Tablets

  • Digital cameras (all digital cameras except: security cameras and digital cameras that are exclusively used in the audiovisual sector)

  • Headphones

  • Headsets

  • Handheld gaming consoles

  • Portable speakers

  • E-readers

  • Keyboards

  • Mice

  • Portable navigation systems

  • Earbuds

  • Laptops

The following information has to be indicated in the product details for the mentioned electrical appliances that are put into circulation from28th December 2024(for laptops starting 28th April 2026) on:

  • Pictogram for charger included in the scope delivery:

    • The pictogram indicates if a charger is included (charger plug is not crossed out) or not (charger plug is crossed out).

    • The mandatory pictogram is described and displayed in Appendix I Part 3 of the directive 2022/2380

  • Label about charging properties of compatible chargers:

Note: The labelling requirement applies to the B2B and B2C section.

In this chapter you learn how to provide the mandatory information and images for chargers to comply with the FuAG requirements.

If you export your items to Netto eStores via catalogues, you can add the information on chargers directly via the data field mappings. Netto eStores automatically generate the required images from your details in the following data fields and provide them on the product detail page:

  • Minimum charging power

  • Maximum charging power

  • radioEquipmentActObligation

  • chargingAdapterAccordingToRadioEquipmentAct

  • chargingFunctionPowerDelivery

You can find more information about these data fields in the recommended item mappings.

5.1.6. Activating the catalogue export

You have set up Netto eStores in PlentyONE and created a catalogue for exporting your item data? Then start the export of your item data. To do so, activate the catalogues which should be exported to Netto eStores in the Data » Catalogues menu.

Activating the catalogue export to Netto eStores:

  1. Go to Data » Catalogues.
    → The catalogues are listed.

  2. Scroll to the Netto eStores catalogue.

  3. In the Active column, move the toggle button to the right ().
    → The catalogue is active.
    → The catalogue data is exported to Netto eStores once a day during the night.
    Tip: Go to Data » Catalogue export status for information about the status of the export.

6. Automating order processing

You can automatically notify Netto eStores about changes to the order status. Two options are available for this purpose:

  • Option 1: PlentyONE Flow (recommended)

  • Option 2: Event procedures (old method)

6.1. Option 1: PlentyONE Flow (recommended)

Create event-based flows to automatically inform Netto eStores about changes to the order status. The following actions are available for Netto eStores in the PlentyONE Flow Studio:

  • Automatically send shipping confirmations to Netto eStores (How?)

  • Automatically report cancellations to Netto eStores (How?)

  • Automatically report returns to Netto eStores (How?)

What is PlentyONE Flow?

With PlentyONE Flow (short: "Flow"), you can automate workflows for your business processes. Flow provides you with two functions in the Automation menu:

  • In Flow Studio, you create and configure automated workflows. Depending on the trigger type, there are three types of flows: event-based, time-based or manual.

  • In the Flow Tracker, you can monitor running or completed workflows.

The central element in both functions is the Canvas – a graphical interface on which the workflows are visualised with Actions and Controls. In Flow Studio the canvas can be edited, in Flow Tracker it is only used for visualisation and is therefore read-only.

6.1.1. Sending shipping confirmation to Netto eStores

Create an event-based flow to automatically inform Netto eStores that an order has been cancelled.

Creating an event-based flow

  1. Go to Automation » Flow Studio.

  2. Click Create flow (add).
    → A stepper opens and guides you through the following three steps.

    1. General

      1. Enter a unique name and, if necessary, a description for the new flow.

      2. Click Next.

    2. Trigger

      1. Select Event-based as the trigger.

      2. Click Next.

    3. Settings

      1. If desired, select a UI from the optional drop-down list Flow available in.
        → The option to manually trigger the flow directly from the selected UI is added to the group functions in that UI.
        Note: UIs currently selectable: Order UI.

      2. From the drop-down list Trigger selection, select the event according to Table 4.
        Note: If the trigger event has additional settings, then these are invariably mandatory. Without performing these settings, you will not be able to save the flow.

      3. Save () the settings.
        → The flow is created.
        → The Flow Studio Canvas appears, on which two elements are already displayed: The trigger type and the placeholder for the next step.
        Note: With some event-based flows you cannot save the flow if it consists of only a trigger. In such cases, you need to add at least one further step.

  3. Configure the new flow according to Table 4.

  4. Save () the settings.

Note: The selected statuses, controls and filters in Table 4 only serve as an example. Select the statuses, controls and filters for the flow which best suit your workflow.

Table 4. Event-based flow to send shipping confirmations to Netto eStores
Setting Option Selection

Trigger selection

Select a trigger, for example:

  • Order > Order status changed

Outgoing items booked

Controls

Branch

  • Object type: Order

  • Filter settings for the branch:
    Note: If there is more than one filter, add the others as conditions (playlist_add). Select AND as the relationship between the conditions.

Filter Operator Input field

Order > Order type

Is in (IN)

Sales order

Order > Order referrer

Is in (IN)

Netto and Marktkauf

Actions

Multichannel > ManoMano

Sending shipping confirmation to Netto eStores

6.1.2. Reporting cancellations to Netto eStores

Create an event-based flow to automatically inform Netto eStores that an order has been cancelled.

Creating an event-based flow

  1. Go to Automation » Flow Studio.

  2. Click Create flow (add).
    → A stepper opens and guides you through the following three steps.

    1. General

      1. Enter a unique name and, if necessary, a description for the new flow.

      2. Click Next.

    2. Trigger

      1. Select Event-based as the trigger.

      2. Click Next.

    3. Settings

      1. If desired, select a UI from the optional drop-down list Flow available in.
        → The option to manually trigger the flow directly from the selected UI is added to the group functions in that UI.
        Note: UIs currently selectable: Order UI.

      2. From the drop-down list Trigger selection, select the event according to Table 5.
        Note: If the trigger event has additional settings, then these are invariably mandatory. Without performing these settings, you will not be able to save the flow.

      3. Save () the settings.
        → The flow is created.
        → The Flow Studio Canvas appears, on which two elements are already displayed: The trigger type and the placeholder for the next step.
        Note: With some event-based flows you cannot save the flow if it consists of only a trigger. In such cases, you need to add at least one further step.

  3. Configure the new flow according to Table 5.

  4. Save () the settings.

Note: The selected statuses, controls and filters in Table 5 only serve as an example. Select the statuses, controls and filters for the flow which best suit your workflow.

Table 5. Event-based flow to report cancellations to Netto eStores
Setting Option Selection

Trigger selection

Select a trigger, for example:

  • Order > Order status changed

Cancelled

Controls

Branch

  • Object type: Order

  • Filter settings for the branch:
    Note: If there is more than one filter, add the others as conditions (playlist_add). Select AND as the relationship between the conditions.

Filter Operator Input field

Order > Order type

Is in (IN)

Sales order

Order > Order referrer

Is in (IN)

Netto and Marktkauf

Actions

Multichannel > ManoMano

Send cancellation to Netto eStores

6.1.3. Reporting returns to Netto eStores

Create an event-based flow to automatically inform Netto eStores that a return for an order has been initiated.

Creating an event-based flow

  1. Go to Automation » Flow Studio.

  2. Click Create flow (add).
    → A stepper opens and guides you through the following three steps.

    1. General

      1. Enter a unique name and, if necessary, a description for the new flow.

      2. Click Next.

    2. Trigger

      1. Select Event-based as the trigger.

      2. Click Next.

    3. Settings

      1. If desired, select a UI from the optional drop-down list Flow available in.
        → The option to manually trigger the flow directly from the selected UI is added to the group functions in that UI.
        Note: UIs currently selectable: Order UI.

      2. From the drop-down list Trigger selection, select the event according to Table 6.
        Note: If the trigger event has additional settings, then these are invariably mandatory. Without performing these settings, you will not be able to save the flow.

      3. Save () the settings.
        → The flow is created.
        → The Flow Studio Canvas appears, on which two elements are already displayed: The trigger type and the placeholder for the next step.
        Note: With some event-based flows you cannot save the flow if it consists of only a trigger. In such cases, you need to add at least one further step.

  3. Configure the new flow according to Table 6.

  4. Save () the settings.

Note: The selected statuses, controls and filters in Table 6 only serve as an example. Select the statuses, controls and filters for the flow which best suit your workflow.

Table 6. Event-based flow to report returns to Netto eStores
Setting Option Selection

Trigger selection

Select a trigger, for example:

  • Order > Order status changed

Return

Controls

Branch

  • Object type: Order

  • Filter settings for the branch:
    Note: If there is more than one filter, add the others as conditions (playlist_add). Select AND as the relationship between the conditions.

Filter Operator Input field

Order > Order type

Is in (IN)

Sales order

Order > Order referrer

Is in (IN)

Netto and Marktkauf

Actions

Multichannel > ManoMano

Send return to Netto eStores

6.2. Option 2: Event procedures (old method)

Set up event procedures to automatically inform Netto eStores about changes to the order status. The following event procedures are available for Netto eStores:

The following event procedures are available for automating order processing:

  • Send shipping confirmation to Netto eStores (How?)

  • Send cancellation to Netto eStores (How?)

  • Send return to Netto eStores (How?)

You can also use the Procedure Manager to cancel unpaid orders after 30 days. (How?)

6.2.1. Automatically sending shipping confirmations

Set up an event procedure to automatically send shipping confirmations to Netto eStores when the outgoing items have been booked. The shipping confirmation is automatically sent to Netto eStores and Marktkauf when the order changes its status to [7] Outgoing items booked. After that, Netto eStores informs the buyer about the shipment of the item.

Setting up an event procedure

  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct name for the event procedure.

  4. Select the event according to [event-procedure-shipping-confirmation].

  5. Save () the settings.

  6. Carry out the additional settings according to [event-procedure-shipping-confirmation].

  7. Select the setting Active ().

  8. Save () the settings.

Table 7. Event procedure for automatically sending shipping confirmations to Netto eStores
Setting Option Selection

Event

Order change: Outgoing items booked

Filter 1

Order > Order type

Order

Filter 2

Order > Referrer

Netto and Marktkauf

Procedure

Shipping > Send shipping confirmation to Netto eStores

6.2.2. Automatically sending cancellations

Set up an event procedure to automatically send cancellations to Netto eStores.

Setting up an event procedure

  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct name for the event procedure.

  4. Select the event according to [event-procedure-cancellations].

  5. Save () the settings.

  6. Carry out the additional settings according to [event-procedure-cancellations].

  7. Select the setting Active ().

  8. Save () the settings.

Table 8. Event procedure for automatically sending cancellations to Netto eStores
Setting Option Selection

Event

Order change: Status change

[8] Cancelled

Filter 1

Order > Order type

Order

Filter 2

Order > Referrer

Netto and Marktkauf

Procedure

Payment methods > Send cancellation to Netto eStores

6.2.3. Automatically sending returns

Set up an event procedure to automatically send returns to Netto eStores and Marktkauf.

Setting up an event procedure

  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct name for the event procedure.

  4. Select the event according to Table 9.

  5. Save () the settings.

  6. Carry out the additional settings according to Table 9.

  7. Select the setting Active ().

  8. Save () the settings.

Table 9. Event procedure for autmatically sending returns to Netto eStores
Setting Option Selection

Event

Order generation: New return

Filter 1

Order > Order type

Return

Filter 2

Order > Referrer

Netto and Marktkauf

Procedure

Return > Send return to Netto eStores

6.2.4. Automatically cancelling unpaid orders after 30 days

Orders which have not been paid are automatically cancelled at Netto Marken-Discount after 30 days. Use the procedure manager to set up a procedure in order to automatically cancel unpaid Netto Marken-Discount orders in your PlentyONE system after 30 days. This way, reserved stock is released again.

Setting up a procedure:

  1. Go to Setup » Orders » Procedures » Tab: New procedure.

  2. Click on the Settings tab.

  3. Select the option Active.

  4. Select a time at which the procedure is to be carried out from the Execute every day at drop-down list.
    Tip: We recommend selecting 24:00 o’clock for this procedure.

  5. Enter a name.

  6. Switch to the tab Filters.

  7. Select the filters according to Table 10.

  8. Switch to the tab Action.

  9. Select a status from the Change order status drop-down list, for example [8.1] Cancelled by customer.
    Tip: Select a status for the Change order status procedure that you saved within Setup » Orders » Settings for the Status of cancelled orders (No reservation of stocks) option to cancel reservations. Neither select a status that triggers an event procedure which reports cancellations to Netto eStores.

  10. Save () the settings.
    → The procedure is created and displayed in the Procedures tab.

Table 10. Filters for the procedure for automatically cancelling unpaid orders after 30 days
Filter Selection

Status

[1] Incomplete data

Order type

Order

Order received

30 days ago

Order referrer

Net

7. Setting up order documents

The following information only applies to delivery notes and return labels for Netto Marken-Discount and Marktkauf. It does not apply to other markets.

  • Invoices are sent by Netto:

    • Netto Marken-Discount sends the invoice to the customer. You will receive the customer’s delivery address from Netto but not the customer’s invoice address. The delivery address supplied by Netto Marken-Discount is saved as the delivery and invoice address in PlentyONE. You send the items to this address.

  • External order number and external customer number are shown by default:

    • The external order number and the external customer number are mandatory on documents that belong to orders with the referrer Netto.

Netto Marken-Discount and Marktkauf have special requirements for order documents. As such, you will need to prepare separate document templates for these marketplaces. Check the following chapters to find out how:

Tip: Are you new to order documents? Then read up on order documents first.

7.1. Preparing delivery notes

The layout of delivery notes for Netto eStores should be similar to the following example:

Example layout for delivery notes
Delivery note

Note: For Marktkauf, only the marketplace logo visible in the top right should be different.

We recommend to create a separate invoice template for Netto eStores in the DocumentBuilder. Copy a default template or an existing invoice template and adjust it as described in the following chapters.

7.1.1. Step 1: Adjusting the delivery note template

Adjust the delivery note template so that it fulfils the formatting requirements set by Netto eStores, such as:

  • Usage of the appropriate PDF as the template background

Note: The following example uses a copy of the default template for delivery notes. If you have already created your own template for Netto eStores delivery notes, you may need to add the required widgets via drag-and-drop.

Adjusting template for delivery notes:

  1. Go to Setup » Documents » DocumentBuilder.

  2. Open the template you use for Netto eStores delivery notes.

  3. Click Open Editor (edit).
    → The editor opens and the widgets are loaded.

  4. Carry out the settings described in Table 11.

  5. Compare your template with the example layout and make further adjustments if necessary.

  6. Save (save) the settings.
    → The necessary adjustments are shown on delivery notes.

Table 11. Settings for Netto eStores delivery notes
Setting Option

Upload PDF background

  1. Save the appropriate PDF template for delivery notes to your computer:

  2. Open the Output settings (settings) of the template.

  3. Navigate to the Display settings section.

  4. In the field Upload PDF background, click on Select file (upload) and select the PDF template you downloaded earlier.

  5. Save () the settings.
    → The PDF file is used as the background of the template.

Note: Take care not to cover any part of the background with template elements while adjusting the template further.

7.1.2. Step 2: Setting Netto eStores as the referrer for the template

To ensure the delivery note template is only used for Netto eStores orders, enable it for the Netto eStores order referrer only.

Setting Netto eStores as the referrer for the template:

  1. Go to Setup » Documents » DocumentBuilder.

  2. Open the template you use for Netto eStores delivery notes.

  3. Click Referrer in the Order settings section.
    → A drop-down list with all active referrers opens.

  4. Deselect all referrers except Netto or Marktkauf.

  5. Save () the settings.
    → The delivery note template will only be used for delivery notes with the selected order referrer.

7.1.3. Optional: Step 3: Checking the preview

Before activation, check whether all information is displayed correctly on the delivery note.

Displaying the preview:

  1. Go to Setup » Documents » DocumentBuilder.

  2. Open the template you use for Netto eStores delivery notes.

  3. Click Show preview (visibility) at the top.

7.1.4. Step 4: Activating the template

Activate the template so that it can be used for Netto eStores orders.

Activating the template:

  1. Go to Setup » Documents » DocumentBuilder.

  2. Click the context menu (more_vert) on the far right side in the row of your Netto eStores delivery note template.

  3. Click task Activate template.

  4. Confirm your decision.
    Or: Open the template and click the Activate Template toggle (toggle_off) at the top.
    → The template is activated.
    Note: You can only activate a template if no other template in DocumentBuilder has exactly the same settings. Moreover, if a template is in an activated state, you cannot make changes to it (except to the name).

7.2. Return slips

The layout of return slips for Netto eStores should be similar to the following example:

Example layout for return slips
Return slip

Note: For Marktkauf, only the marketplace logo visible in the top right should be different.

We recommend to create a separate return slip template for Netto eStores in the DocumentBuilder. Copy a default template or an existing invoice template and adjust it as described in the following chapters.

7.2.1. Step 1: Adjusting the return slip template

Adjust the return slip template so that it fulfils the formatting requirements set by Netto eStores, such as:

  • Usage of the appropriate PDF as the template background

  • Return instructions

Note: The following example uses a copy of the default template for return slips. If you have already created your own template for Netto eStores return slips, you may need to add the required widgets via drag-and-drop.

Adjusting template for return slips:

  1. Go to Setup » Documents » DocumentBuilder.

  2. Open the template you use for Netto eStores return slips.

  3. Click Open Editor (edit).
    → The editor opens and the widgets are loaded.

  4. Carry out the settings described in Table 12.

  5. Compare your template with the example layout and make further adjustments if necessary.

  6. Save (save) the settings.
    → The required adjustments are shown on return slips.

Table 12. Settings for Netto eStores return slips
Setting Option

Upload PDF background

  1. Download the appropriate PDF template for return slips:

  2. Open the Output settings (settings) of the template.

  3. Navigate to the Display settings section.

  4. In the field Upload PDF background, click on Select file (upload) and select the PDF template you downloaded earlier.

  5. Save () the settings.
    → The PDF file is used as the background of the template.

Note: Take care not to cover any part of the background with template elements while adjusting the template further.

Return instructions

  1. Insert a two-column layout at the end of the Body section of the template.

  2. Insert another two-column layout into each column in order to create a four-column layout

  3. Insert a Text element into each column.

  4. Copy the text from the following template and insert it into the Text elements. You can use the example layout as a reference.

  5. Replace the example text for Rücksendeadresse with the address details of your company.

  6. If necessary, adjust the layout further.

  7. Save () the settings. → The return instructions are shown at the end of your return slip template.

Text: Return instructions for return slips

Wenn Sie Ware an uns zurücksenden möchten, füllen Sie bitte diesen Rücksendeschein aus und legen ihn dem Paket bei. Senden Sie Ihre Retoure an die angegebene Rücksende-Adresse.

Retourengrund:

Sonstiges …​.09
Gefällt nicht …​.10
Falscher Artikel …​.11
Falsche Größe …​.12
Falsche Farbe …​.13
Zu spät geliefert …​.14
Artikel defekt …​.20
Qualitätsmangel …​.21

Kundenwunsch:

Neulieferung des Artikels …​.A
Widerruf: Ausgleich Kundenkonto …​.B
Reparatur erwünscht …​.C

Rücksende-Adresse:

NeS GmbH - Netto Digital Retouren
c/o Testlieferant für Testzwecke
Straße Hnr.
PLZ Ort

7.2.2. Step 2: Setting Netto eStores as the referrer for the template

To ensure the return slip template is only used for Netto eStores orders, enable it for the Netto eStores order referrer only.

Setting Netto eStores as the referrer for the template:

  1. Go to Setup » Documents » DocumentBuilder.

  2. Open the template you use for Netto eStores return slips.

  3. Click Referrer in the Order settings section.
    → A drop-down list with all active referrers opens.

  4. Deselect all referrers except Netto or Marktkauf.

  5. Save () the settings.
    → The return slip template will only be used for return slips with the selected order referrer.

7.2.3. Optional: Step 3: Checking the preview

Before activation, check whether all information is displayed correctly on the return slip.

Displaying the preview:

  1. Go to Setup » Documents » DocumentBuilder.

  2. Open the template you use for Netto eStores return slips.

  3. Click Show preview (visibility) at the top.

7.2.4. Step 4: Activating the template

Activate the template so that it can be used for Netto eStores orders.

Activating the template:

  1. Go to Setup » Documents » DocumentBuilder.

  2. Click the context menu (more_vert) on the far right side in the row of your Netto eStores delivery note template.

  3. Click task Activate template.

  4. Confirm your decision.
    Or: Open the template and click the Activate Template toggle (toggle_off) at the top.
    → The template is activated.
    Note: You can only activate a template if no other template in DocumentBuilder has exactly the same settings. Moreover, if a template is in an activated state, you cannot make changes to it (except to the name).

8. Viewing the data log

Events in your system are logged in the menu Data » Log. This allows you to check the data log for errors without relying on our support.

Viewing the data log:

  1. Go to Data » Log.

  2. Click Filters (tune) at the top of the menu.

  3. In the Identifier field, enter the option Netto.

  4. Optional: Select a date if you only want to see entries for a specific day.

  5. Click SEARCH to display the results.