OTTO Austria Group

The OTTO Austria Group with its online shops ottoversand.at and universal.at is part of Hamburg’s OTTO Group and one of Austria’s leading e-commerce providers, which is known for its wide range of products, offering fashion, household goods, electronics and much more. Moreover, the OTTO Austria Group also offers the possibility to sell items on different sales channels.

1. Becoming a seller at the OTTO Austria Group

At first, reach out to a contact person at the OTTO Austria Group by filling in the contact form. Afterwards, you will receive your access data that are required for the setup in PlentyONE.

Available Sales Channels

Your products and offers are directly created and updated at OTTO Austria Group. Afterwards, your products will be available on the respective Sales Channels that you have agreed on with OTTO Austria Group and can be ordered by your customers. The following Sales Channels are available: ackermann.ch, baur.de, jelmoli-shop.ch, universal.at and ottoversand.at.

2. Frequency of data exchange

After you have set up OTTO Austria Group in PlentyONE, data is exchanged with the market in the intervals described in Table 1.

Table 1. Frequency of data exchange
Data Interval

Item export

once a day

full offer export (creating and updating offers)

once a day

Stock synchronisation

every 15 minutes

Price synchronisation

once a day

Order import

every 15 minutes

Import of cancellations

every 15 minutes

3. Setting up the data exchange

In order for the interface to successfully carry out the item export, the offer export, the stock and price synchronisation, the order import and the import of cancellations, certain settings are mandatory. Pay attention to the following list.

Table 2. Mandatory settings for OTTO Austria Group
Settings section Settings

Item export (incl. prices)

Basic settings for the sales channel

  • An account for OTTO Austria Group is created.

  • The following basic settings for OTTO Austria Group are carried out:

    • OTTO Austria Group FTP user name is entered.

    • OTTO Austria Group FTP password is entered.

    • OTTO Austria Group API user name is entered.

    • OTTO Austria Group API password is entered.

    • OTTO Austria Group seller ID is entered.

    • The sales channels are selected.

    • A shipping service provider has been assigned to each sales channel.

  • The account is activated.

Catalogue settings

Listing settings

  • A product listing is created.

  • The product listing is activated.

  • The listing contains at least one variation.

Variation settings

  • The variation is active.

  • The variation availability is set.

  • At least one category linked to OTTO Austria Group is saved for the item.

  • The sales channels on which the variation should be sold are linked.

Offer export (incl. stock)

Basic settings for the sales channel

  • An account for OTTO Austria Group is created.

  • The following basic settings for OTTO Austria Group are carried out:

    • OTTO Austria Group FTP user name is entered.

    • OTTO Austria Group FTP password is entered.

    • OTTO Austria Group API user name is entered.

    • OTTO Austria Group API password is entered.

    • OTTO Austria Group seller ID is entered.

  • The account is activated.

Catalogue settings

Listing settings

  • An offer listing is created.

  • The offer listing is activated.

  • The listing contains at least one variation.

Variation settings

  • The variation is active.

  • The variation availability is set.

  • At least one category linked to OTTO Austria Group is saved for the item.

  • The respective OTTO Austria Group sales channels are linked.

4. Workflow of an OTTO Austria Group order

  • Your items are listed on the respective OTTO Austria Group sales channel.

  • Customers place an order. At the time the order is placed, the OTTO Austria Group purchases the product from the seller at the set purchase price (except for orders within Switzerland).

  • Customers make their payments to OTTO Austria Group.
    Note: The OTTO Austria Group is automatically shown as the invoice recipient in every order (except for orders within Switzerland).

  • The order is imported into PlentyONE in status 1 = Incomplete data. At this point, only the stock is reserved, which means that the order cannot yet be processed.

  • Once a day, the status of the orders is changed from status 1 to status 3 (ready for shipping; waiting for payment). The order can now be executed.

  • As long as an order cannot be processed, customers at OTTO Austria Group can still cancel it.

Notes on the invoice:

  • The OTTO Austria Group operates in a classic commission business in connection with a drop shipping business. Therefore, your items are offered in the name and for the account of the respective sales channels. OTTO Austria Group GmbH acts as the central unit for handling all channels (except for activities within Switzerland).

Notes on creating delivery notes:

  • You must create a separate delivery note for each OTTO Austria Group sales channel on which you sell your items. Follow the OTTO Austria Group template and use the DocumentBuilder to create your delivery notes. Make sure to use the template for the respective OTTO Austria Group sales channel.

5. Setting up OTTO Austria Group in PlentyONE

Use the API credentials, the FTP credentials and the seller ID you received from OTTO Austria Group in order to set up the sales channel in PlentyONE. To do so, proceed as described below.

5.1. Creating an account

First, create an account for OTTO Austria Group in the Sales Channels » Accounts menu.

Creating an account:

  1. Open the Sales Channels » Accounts menu.

  2. Click on Create account (add).
    → The window Create account opens.

  3. Select OTTO Austria Group from the drop-down list Platform.

  4. Select the Client (Shop) from the drop-down list.

  5. Enter a name for the account.

  6. Click on add CREATE.
    → The account for OTTO Austria Group is created.

5.2. Account overview

In the Sales Channels » Accounts menu, you can create your OTTO Austria Group account. In addition, you can find an overview of the account here.

Table 3 contains an overview of the accounts in the Sales Channels » Accounts menu.

Table 3. Accounts in the Sales Channels » Accounts menu.
Setting Explanation

bigtop_updates Connection

Connection status of the account.
Accounts can have the following connection statuses:

  • Connected (bigtop_updates) = The account is connected to the sales channel.

  • Disconnected (signal_disconnected) = The account is not connected to the sales channel.
    Note: If the account is Disconnected, this may be due to missing or incorrect basic settings for the sales channel.

Name

Account name.

more_vert More

Click here to display more actions.

settings Account settings

Open the account settings.

error Errors

Open errors for Product listings oder Offer listings. The number of errors for the product listings or offer listings for this account is shown in brackets.

list Product listings

Open the overview of product listings for this account.

toggle_off Activate account

Activate the account.

delete Delete account

Delete the account.

Listings online

Hover over Listings online to see the number of product listings and offer listings that are listed on sales channels for this account.

Errors

Hover over Errors to see the number of errors that occurred for product listings and offer listings.

5.3. Carrying out the basic settings

Next, carry out the basic settings for the sales channel in the Setup » Markets » OTTO Austria Group » Tab: Settings menu.

Carrying out the basic settings for OTTO Austria Group:

  1. Go to Setup » Markets » OTTO Austria Group » Tab:Settings.

  2. Carry out the settings. Pay attention to the explanations given in Table 4.

  3. Save (save) the settings.

Note: To activate the data exchange with OTTO Austria Group, the account must be activated.

Table 4. Basic settings for the sales channel OTTO Austria Group
Setting Explanation

FTP credentials

FTP user name

Enter the FTP user name you received from OTTO Austria Group.
This is a mandatory field.

FTP password

Enter the FTP password you received from OTTO Austria Group.
This is a mandatory field.

API credentials

API user name

Enter the API user name you received from OTTO Austria Group.
This is a mandatory field.

API password

Enter the API password you received from OTTO Austria Group.
This is a mandatory field.

General

Seller ID

Enter the seller ID that you received from OTTO Austria Group.
This is a mandatory field.

Sales Channels

Select the sales channels on which you want to offer your products from the drop-down list.

Crons

Cron for order import

Activate the toggle button (toggle_on) in order to activate the cron for the order import.

Cron for item export

Activate the toggle button (toggle_on) in order to activate the cron for the item export.

Cron for offer updates

Activate the toggle button (toggle_on) in order to activate the cron for the offer updates.

Map shipping service providers

Add mapping

Click Add mapping (add) to create mappings for shipping profiles.
First, select the PlentyONE Shipping Profile from the drop-down list. Then select the Sales Channel for which you want to create the mapping and an available OTTO Austria Group Carrier.
Note: You must create at least one mapping per sales channel.

5.4. Modifying the account settings

In the Account settings tab, you can adjust the account’s name.

Carrying out account settings:

  1. Open the Sales Channels » Accounts menu.

  2. Open the account for OTTO Austria Group.

  3. Open the settings Account settings tab.

  4. Enter the name.

  5. Save () the settings.

5.5. Activating the account

In the Sales Channels » Accounts menu, activate the account to enable the data exchange with OTTO Austria Group.

Activating the account for OTTO Austria Group:

  1. Open the Sales Channels » Accounts menu.

  2. Click More (more_vert) in the tile for OTTO Austria Group.
    → A drop-down list with further options appears.

  3. Select the Activate account (toggle_on) option from the drop-down list.
    → The account is activated and data can be exchanged with OTTO Austria Group.

6. Activating the order referrer

Go to Setup » Orders » Order referrer to activate the order referrer. This ensures that orders are assigned to the correct sales channel.

What is an order referrer?

An order referrer tags an order with the sales channel on which the order was generated. Sales channels can be e.g. your online shop or markets on which you sell your items. Each sales channel has an individual order referrer. Some order referrers are available by default in your PlentyONE system. Further order referrers are added e.g. if you install a new plugin. For further information about the order referrer, see the page Order referrer of the PlentyONE manual.

Activating the order referrer for OTTO Austria Group:

  1. Go to Setup » Orders » Order referrer.

  2. Click Search (search).

  3. In the list, navigate to the option OTTO Versand AT with the ID 184.01 or Universal AT with the ID 184.02 or Baur DE with the ID 184.05.
    Note: If you want to sell your items on all sales channels, activate all three order referrers: OTTO Versand AT, Universal AT and Baur DE.

  4. On the right of the referrer’s line, click on Edit (edit).
    → The window Edit referrer opens.

  5. Activate the option Visible in selection (toggle_on).

  6. Click on Save (save).
    → The referrer is active.

7. Exporting product data

Product data is exported to OTTO Austria Group via catalogues and the listings created. Go to Data » Catalogues to create catalogues for OTTO Austria Group.

What is a catalogue?

Catalogues are used to export data from your PlentyONE system. There are two different catalogue formats:

  • Marketplace formats are used to export item data to markets.

  • Standard formats are used to export data from your PlentyONE system into a file.

Catalogues with marketplace formats allow you to tailor your item information exactly to the needs of the market. Because here, you assign a suitable PlentyONE data field to each of the data fields of the market. When your variation data is exported to the market, the market’s data fields are then filled with the correct PlentyONE data.

7.1. Creating a product catalogue

To simplify the creation of new catalogues, we recommend creating Channel maps for OTTO Austria Group. With Channel maps, you can create cross-category mappings for a sales channel and apply them to catalogues afterwards. All linked catalogues automatically inherit the mapping from the Channel map. This will save you a lot of time as you don’t need to carry out the mappings for each catalogue.
You can find more information on how to create Channel maps on the Channel maps page.

In order to offer and sell your items on OTTO Austria Group, you first need to create a catalogue.

Afterwards, link the OTTO Austria Group data fields with item data saved in PlentyONE in the catalogue you created. If you have activated the account, the listing and the variations, the product data is automatically exported to OTTO Austria Group once a day.

Note: This means that you have to create a separate product catalogue for each OTTO Austria Group product category that you want to sell your items in.

Creating a product catalogue:

  1. Go to Data » Catalogues.
    → The catalogue overview opens.

  2. At the top left, click on Create catalogue (add).
    → The Add catalogue window opens.

  3. Carry out the settings. Pay attention to the information given in Table 5.

  4. Save (save) the settings.
    → The catalogue is created and added to the overview.

Table 5. Settings for product export at OTTO Austria Group
Setting Explanation

Catalogue name

Enter a name for the catalogue.

Marketplace

Select the sales channel OTTO Austria Group Products from the drop-down list.

Export type

Select the export type Listing from the drop-down list.

Category

Select the sales channel category you want to export your products to from the drop-down list.

7.1.1. Mapping data fields in the catalogue

After you have created a catalogue, map the market’s data fields to item data saved in PlentyONE. This chapter describes how you map data fields and what particularities apply for item exports to OTTO Austria Group.

Mapping data fields in Channel map

Alternatively, you can map the data fields in a Channel map and then inherit the mapping to the catalogue. In the catalogue itself, you then only need to map the catalogue-specific data fields.

  • The market expects product data that cannot be saved in the PlentyONE item menu? Then create a property for this data. Link this property with your variations. The actual values are saved as property values for this property. Is this your first time working with properties? Then read up on the principles of properties first.

Getting to know the catalogue menu for marketplace formats
catalogue menu colours
Availability Explanation

Navigation

When you open a catalogue, the view Mapping is shown. On the very left is the navigation.

  • Switch to other views of the catalogue.

  • Open the catalogue settings.

  • Use filters that limit the data that is exported.

  • Go back to the list of catalogues.

  • Create a new catalogue.

Toolbar

The toolbar provides actions for the catalogue. For example, save your mappings, restore an older version of the catalogue or hide or show optional marketplace data fields.

Marketplace data field

To the right of the navigation, all data fields available for the market are listed. Mandatory fields are marked with an asterisk (✱).
Tip: Show or hide optional marketplace data fields in the toolbar. To do so, click on the further actions (more_vert).

PlentyONE data fields

On the right side of the catalogue, you map the marketplace data fields to appropriate PlentyONE data fields. In the screenshot above, a few of the fields are already mapped.

Mapping catalogue fields:

  1. Go to Data » Catalogues.

  2. Click on the catalogue.
    → The Mapping tab opens.
    → In the left-hand column, the market’s data fields are listed.
    Tip: Mandatory fields are flagged with an asterisk (*).
    → In the right column, you map the PlentyONE data fields. Any PlentyONE data fields that you already mapped are also shown in this column.

  3. Map suitable PlentyONE data fields to the market data fields.
    For each marketplace data field, you have a number of mapping options. Expand the info boxes below to get more information about each of these mapping options.

    • Simple 1:1 mapping

    • Simple 1:1 mapping with properties

    • Complex 1:1 mapping

    • 1:1 mapping with fallback data fields

    • 1:n mapping

    • Own value mapping

    • Mapping with mathematical calculations

  4. Save () the catalogue.
    → The mappings are saved.

Simple 1:1 mapping: 1 marketplace data field, 1 PlentyONE data field

In a simple 1:1 mapping, you map a PlentyONE data field to the marketplace data field. If no suitable setting exists in PlentyONE. you can map a property instead.

As such, simple 1:1 mappings allow you to:

  • I want to fill this marketplace data field with the data from this PlentyONE setting.

  • If the data field is empty for a variation, no value is exported for this variation.

Creating a simple 1:1 mapping:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Click on the group you need.
    → The PlentyONE data fields of the group are shown.

  3. Click on the plus to the right of the PlentyONE data field you want to select.
    → The PlentyONE data field is added to the right.

  4. Click on Confirm.

Example: Sales price and RRP for Otto Market

This gif shows you how to map the marketplace data fields Sales price and RRP for Otto Market to PlentyONE data fields:

gif catalogue mapping simple en
Simple 1:1 mapping: with properties: 1 marketplace data field, no PlentyONE data field

Reminder: In a simple 1:1 mapping, you map a PlentyONE data field to the marketplace data field. However, what can you do if PlentyONE does not offer a suitable data field? Then it’s the properties' moment to shine. Properties allow you to save any kind of information in your properties.

Creating a property:

  1. Create a property with the necessary values.
    Tip: Find out how to do that here.

Creating a simple 1:1 mapping with properties:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Expand the group Property.
    → The property groups are shown.

  3. Expand the group you need.

  4. Click on the Plus sign on the right of the property you want.

  5. From the drop-down list Language, select the language in which you send the data to the market.

  6. Click on Confirm.
    → The property is mapped to the marketplace data field.

Complex 1:1 mapping: 1 marketplace data field, 1 PlentyONE data field

Like with the simple 1:1 mappings, you map a PlentyONE setting or property to a marketplace data field. Complex mappings are necessary whenever a marketplace data field has more than one possible value. Instead of mapping data fields, for complex mappings you map individual values of these data fields. For example, you cannot simply map the PlentyONE data field Shipping profile to the marketplace data field Shipping method. Why? The market cannot know which of your shipping profiles in PlentyONE corresponds to which of their shipping methods.

Do not enter own values for complex mappings. All values that you enter must be saved for the variations, either in a setting or as a property value. This also applies if the value Comparative value is shown. You still need to enter exactly the value of the setting or property that you mapped.

In complex mappings, the value of the market is always exported. Only when you map an own value, the own value that you enter is exported.

You can recognise complex mappings from the field that is shown below the name of the marketplace data field. Click on the field to show the values available for the marketplace data field.

catalogue complex mappings

Examples for complex 1:1 mappings are:

  • Categories

  • Brands

  • Shipping setting

Important: For complex mappings, do not map own values or properties of the type None.

Creating a complex 1:1:n mapping:

  1. Click on the field for the marketplace data field.
    → A list of the available values is shown.

  2. Select the value that you want to map a PlentyONE data field to.
    → The value is mapped.

  3. Next to the marketplace data field, click on + Add data field.
    → To the left, the available PlentyONE data fields are listed in groups.

  4. Click on a group.
    → The PlentyONE data fields of the group are shown.

  5. Click on the PlentyONE data field for which you want to map values.
    Important: Do not map own values or properties of the type None.

  6. Your next steps depend on the PlentyONE data field you selected:

    • Alternative 1: The available values for the PlentyONE data value are shown on the left.

      • Next to the value you want to select, click on the plus.
        → The value is added to the field on the right.

      • Click on Confirm.

    • Alternative 2: The PlentyONE data field is inserted and the field Comparative value is shown.

      • In the field Comparative value, enter a value that is saved in the setting or the property of the mapped PlentyONE data field.

      • Click on Confirm.

    • Alternative 3: The PlentyONE data field is inserted and a drop-down list is shown.

      • Select a value from the drop-down list.

      • Click on Confirm.
        → The value of the marketplace data field is exported, not the value of the PlentyONE data field.
        Exception: Only when you map an own value, the own value that you enter is exported.

Example: Delivery time in days for Otto Market

This gif shows you how to map suitable PlentyONE values to the values of the marketplace data fields Delivery time in days for Otto Market:

gif catalogue mapping complex en
1:1 mapping with fallback data fields: 1 marketplace data field, 1 PlentyONE data field with alternative(s)

In a 1:1 mapping with one or more fallback data fields, you map a PlentyONE data field to the marketplace data field. In addition, you specify one or more fallback data fields. This ensures that the system keeps looking if the first PlentyONE data field is missing or empty.

So this mapping specifies:

  • I want to fill the marketplace data field with the data from the selected PlentyONE setting.

  • If that data field is missing or empty for a variation, the first fallback data field is checked. The value of that fallback data field is exported instead.

  • If the first fallback data field is also missing or empty for the variation, the second fallback data field is checked. If a value is found, the value of the second fallback data field is exported for the variation etc.

Two separate fallback conditions are available:

Null (default)

The fallback data field is used if the data field above is mapped in the catalogue but not linked to the variation.

The condition "Null" is useful when you want to map fallback data fields for the following types of PlentyONE data fields:

  • SKU

  • Barcodes

  • Sales prices

  • Properties

Important: When you add a fallback data field, the fallback condition "null" is selected automatically. To apply the fallback condition "leer", you need to change the default setting.

Empty

The fallback data field is used if the data field above is mapped in the catalogue and linked to the variation, but is empty.

The condition "Empty" is useful when you want to map fallback data fields for the following type of PlentyONE data fields:

  • PlentyONE data fields that are available for variations by default

Important: When you add a fallback data field, the fallback condition "null" is selected automatically. To apply the fallback condition "leer", you need to change the default setting.

Note: Even if you assign one or more fallback data fields, the value of only one of those fields is exported. For each variation, the mapped PlentyONE data fields are checked in the order in which you mapped them. This means that if the first data field does not provide a value for a variation, the first fallback data field is exported etc.

Creating a 1:1 mapping with fallback data fields:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Click on the group you need.
    → The PlentyONE data fields of the group are shown.

  3. Click on the plus to the right of the PlentyONE data field you want to select.
    → The PlentyONE data field is added to the right.

  4. In the list of PlentyONE data fields, click on the plus icon next to the PlentyONE data field that you want to map.
    → The fallback data field is added with the fallback condition "null".

  5. Alternative 1: To add the fallback data field with the fallback condition "null":

    1. Click on Confirm.
      → The fallback data field is exported if the data field above is not linked to the variation.

  6. Alternative 2: To add the fallback data field with the fallback condition "empty":

    1. To the left of the fallback data field, click on the cog ().
      → The window Data column settings is shown.

    2. For the setting Fallback condition, select the option Empty.

    3. Click on Save.
      → The fallback data field is added with the fallback condition "empty".

    4. Click on Confirm.
      → The fallback data field is exported if the data field above is empty for the variation.

Example: Fallback data field for SKU for Otto Market

This GIF shows you the mapping for the OTTO Market marketplace data field SKU. The PlentyONE data field SKU is mapped to this marketplace data field. The PlentyONE data field Variation ID is mapped as the fallback data field. The fallback condition "null" is applied automatically.

Result: The fallback data field Variation ID is exported if the data field SKU is not linked to the variation.

gif catalogue mapping fallback en
1:n mapping: 1 marketplace data field, several PlentyONE data fields

In a 1:n mapping, you map several PlentyONE data fields to the marketplace data field. You can link these data fields with a separator.

So this mapping specifies:

  • I want to combine these PlentyONE data fields during export so that the marketplace data field is filled with the data of these two or more PlentyONE settings.

Creating a 1:n mapping:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Click on the group you need.
    → The PlentyONE data fields of the group are shown.

  3. Click on the plus to the right of the PlentyONE data field you want to select.
    → The PlentyONE data field is added to the right.

  4. Click on Confirm.

  5. To the right of the mapped PlentyONE data field, click on Add data field ().
    → To the left, the list of available PlentyONE data fields again are shown in groups.

  6. Map one or several additional PlentyONE data fields to the marketplace data field as described above.

  7. Click on Confirm.

  8. To the very right of the row, click on Settings ().

  9. Select a separator from the drop-down list Separator or add a custom separator.

  10. Click on Save.

  11. Save () the catalogue.
    → The mappings are saved.
    → During the export, the content of the PlentyONE data fields is combined and exported as one field.

Own value mapping: 1 marketplace data field, the same value for all variations

You are sure that you want to export the same value for all variations of a catalogue for a marketplace data field? Then specify an own value. This own value is then exported for all variations.

So this mapping specifies:

  • For this marketplace data field, I want to export the value that I entered in the field Own value for all variations of this catalogue. The value you enter is always exported. The value overwrites the market value also in complex mappings where usually the value of the market is exported. As such, make sure you enter an own value that the market accepts for this marketplace data field.

Creating an own value mapping:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Click on the plus next to Own value at the top of the list.
    → The field for the own value is added to the view.

  3. Enter a value into the input field.
    → This value is exported for all variations.

Example: Diameter information

You want to export diameter information for some of your variations. The diameter is saved in centimetres for all your variations. Instead of creating a property for the unit and linking this property to the variations, you can enter the own value cm.

This is an example of how you can map an own value for the diameter unit:

gif catalogue own value en
Mapping with mathematical calculations: 1 Marketplace data field, the PlentyONE value is recalculated using the formula during export

Mathematical calculations allow you to change numerical values automatically during the export.

  • This function only works for data fields that contain numerical values.

  • This functionality is new and not available for all catalogue formats.

So this mapping specifies:

  • I want the numerical value of a PlentyONE data field to be recalculated during the export. Basic arithmetic operations are available for the formulas.

Recalculating numerical values:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. At the very top of the list, click on the plus icon next to Formula (calculate).
    → The data field Formula is added to the field on the right.

  3. Click into the data field.
    → The window Modify value is shown.

  4. Enter a numerical value or select a PlentyONE data field at the bottom right of the window to add it to the calculation (add).
    Tip: Use the search function. This helps you to find data fields quickly.

  5. Optional: If the symbol more_vert is shown in the data field, select the correct assignment for the data field.
    Tip: A number tells you how many assignments are necessary for the data field.

    1. Click on the icon more_vert.

    2. In the window shown, select the assignments from the drop-down list.

    3. Save the settings.

  6. Enter numbers and mathematical operators with the on-screen calculator or the keyboard.

  7. Save the settings.
    → The entered formula is displayed in the overview.
    → The calculation will be carried out in the next export.

To help you with mapping your data fields for the catalogue, we have created a list of recommended data field mappings. Note that these mappings are recommendations only. Depending on how you manage your item data, other mappings may be more appropriate than the recommendation given here.

  • Need more information about the PlentyONE data fields? All data fields are described on the manual page for the export type Listing.

List of recommended data field mappings for the format Product

7.1.3. Providing information on manufacturer and EU-responsible person

The General Product Safety Regulation of the EU (GPSR) requires manufacturers and sellers to ensure the product safety of certain goods and to provide certain information for this purpose. This information includes details about the manufacturer and, in the case of manufacturers without an establishment in the EU, details about the responsible person within the EU. The GPSR regulation ensures that products are safe and comply with consumer protection requirements before being placed on the market.

In the catalogue for OTTO Austria Group, the details on the manufacturer and the EU-responsible person are already mapped in the Attributes section. No further steps are required.

7.1.4. Activating the catalogue export

You have set up OTTO Austria Group in PlentyONE and created a catalogue for exporting your item data? Then activate the catalogues you want to export to OTTO Austria Group in the Data » Catalogues menu and continue with creating product listings.
Once you have activated the product catalogue, the OTTO Austria Group account, the product listing and the variations, the product data will be automatically exported to OTTO Austria Group once a day.

Activating the catalogue export to OTTO Austria Group:

  1. Go to Data » Catalogues.
    → The catalogues are listed.

  2. Scroll to the OTTO Austria Group catalogue.

  3. In the Active column, move the toggle button to the right ().
    → The catalogue is active.
    → The catalogue data is exported to OTTO Austria Group once a day.
    Tip: Go to Data » Catalogue export status for information about the status of the export.

8. Exporting offer data

Offer data is exported to OTTO Austria Group via catalogues and the listings created. Go to Data » Catalogues to create catalogues for OTTO Austria Group.

What is a catalogue?

Catalogues are used to export data from your PlentyONE system. There are two different catalogue formats:

  • Marketplace formats are used to export item data to markets.

  • Standard formats are used to export data from your PlentyONE system into a file.

Catalogues with marketplace formats allow you to tailor your item information exactly to the needs of the market. Because here, you assign a suitable PlentyONE data field to each of the data fields of the market. When your variation data is exported to the market, the market’s data fields are then filled with the correct PlentyONE data.

8.1. Creating an offer catalogue

To simplify the creation of new catalogues, we recommend creating Channel maps for OTTO Austria Group. With Channel maps, you can create cross-category mappings for a sales channel and apply them to catalogues afterwards. All linked catalogues automatically inherit the mapping from the Channel map. This will save you a lot of time as you don’t need to carry out the mappings for each catalogue.
You can find more information on how to create Channel maps on the Channel maps page.

In order to transfer your offer data to OTTO Austria Group, you first need to create a catalogue.

Afterwards, link the OTTO Austria Group data fields with offer data saved in PlentyONE in the catalogue you created. If you have activated the account, the listing and the variations, the offer data is automatically exported to OTTO Austria Group once a day.

Note: This means that you have to create a separate offer catalogue for each OTTO Austria Group product category that you want to sell your items in.

Creating an offer catalogue:

  1. Go to Data » Catalogues.
    → The catalogue overview opens.

  2. At the top left, click on Create catalogue (add).
    → The Add catalogue window opens.

  3. Carry out the settings. Pay attention to the information given in Table 6.

  4. Save (save) the settings.
    → The catalogue is created and added to the overview.

Table 6. Settings for offer export at OTTO Austria Group
Setting Explanation

Catalogue name

Enter a name for the catalogue.

Marketplace

Select the sales channel OTTO Austria Group Offers from the drop-down list.

Export type

Select the export type Listing from the drop-down list.

Category

Select the category OTTO Austria Group Offers from the drop-down list.

Account

Select the account that has already been created for the sales channel in the Sales channels » Accounts menu.

8.1.1. Mapping data fields in the catalogue

After you have created a catalogue, map the market’s data fields to item data saved in PlentyONE. This chapter describes how you map data fields and what particularities apply for item exports to OTTO Austria Group.

Mapping data fields in Channel map

Alternatively, you can map the data fields in a Channel map and then inherit the mapping to the catalogue. In the catalogue itself, you then only need to map the catalogue-specific data fields.

  • The market expects product data that cannot be saved in the PlentyONE item menu? Then create a property for this data. Link this property with your variations. The actual values are saved as property values for this property. Is this your first time working with properties? Then read up on the principles of properties first.

Getting to know the catalogue menu for marketplace formats
catalogue menu colours
Availability Explanation

Navigation

When you open a catalogue, the view Mapping is shown. On the very left is the navigation.

  • Switch to other views of the catalogue.

  • Open the catalogue settings.

  • Use filters that limit the data that is exported.

  • Go back to the list of catalogues.

  • Create a new catalogue.

Toolbar

The toolbar provides actions for the catalogue. For example, save your mappings, restore an older version of the catalogue or hide or show optional marketplace data fields.

Marketplace data field

To the right of the navigation, all data fields available for the market are listed. Mandatory fields are marked with an asterisk (✱).
Tip: Show or hide optional marketplace data fields in the toolbar. To do so, click on the further actions (more_vert).

PlentyONE data fields

On the right side of the catalogue, you map the marketplace data fields to appropriate PlentyONE data fields. In the screenshot above, a few of the fields are already mapped.

Mapping catalogue fields:

  1. Go to Data » Catalogues.

  2. Click on the catalogue.
    → The Mapping tab opens.
    → In the left-hand column, the market’s data fields are listed.
    Tip: Mandatory fields are flagged with an asterisk (*).
    → In the right column, you map the PlentyONE data fields. Any PlentyONE data fields that you already mapped are also shown in this column.

  3. Map suitable PlentyONE data fields to the market data fields.
    For each marketplace data field, you have a number of mapping options. Expand the info boxes below to get more information about each of these mapping options.

    • Simple 1:1 mapping

    • Simple 1:1 mapping with properties

    • Complex 1:1 mapping

    • 1:1 mapping with fallback data fields

    • 1:n mapping

    • Own value mapping

    • Mapping with mathematical calculations

  4. Save () the catalogue.
    → The mappings are saved.

Simple 1:1 mapping: 1 marketplace data field, 1 PlentyONE data field

In a simple 1:1 mapping, you map a PlentyONE data field to the marketplace data field. If no suitable setting exists in PlentyONE. you can map a property instead.

As such, simple 1:1 mappings allow you to:

  • I want to fill this marketplace data field with the data from this PlentyONE setting.

  • If the data field is empty for a variation, no value is exported for this variation.

Creating a simple 1:1 mapping:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Click on the group you need.
    → The PlentyONE data fields of the group are shown.

  3. Click on the plus to the right of the PlentyONE data field you want to select.
    → The PlentyONE data field is added to the right.

  4. Click on Confirm.

Example: Sales price and RRP for Otto Market

This gif shows you how to map the marketplace data fields Sales price and RRP for Otto Market to PlentyONE data fields:

gif catalogue mapping simple en
Simple 1:1 mapping: with properties: 1 marketplace data field, no PlentyONE data field

Reminder: In a simple 1:1 mapping, you map a PlentyONE data field to the marketplace data field. However, what can you do if PlentyONE does not offer a suitable data field? Then it’s the properties' moment to shine. Properties allow you to save any kind of information in your properties.

Creating a property:

  1. Create a property with the necessary values.
    Tip: Find out how to do that here.

Creating a simple 1:1 mapping with properties:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Expand the group Property.
    → The property groups are shown.

  3. Expand the group you need.

  4. Click on the Plus sign on the right of the property you want.

  5. From the drop-down list Language, select the language in which you send the data to the market.

  6. Click on Confirm.
    → The property is mapped to the marketplace data field.

Complex 1:1 mapping: 1 marketplace data field, 1 PlentyONE data field

Like with the simple 1:1 mappings, you map a PlentyONE setting or property to a marketplace data field. Complex mappings are necessary whenever a marketplace data field has more than one possible value. Instead of mapping data fields, for complex mappings you map individual values of these data fields. For example, you cannot simply map the PlentyONE data field Shipping profile to the marketplace data field Shipping method. Why? The market cannot know which of your shipping profiles in PlentyONE corresponds to which of their shipping methods.

Do not enter own values for complex mappings. All values that you enter must be saved for the variations, either in a setting or as a property value. This also applies if the value Comparative value is shown. You still need to enter exactly the value of the setting or property that you mapped.

In complex mappings, the value of the market is always exported. Only when you map an own value, the own value that you enter is exported.

You can recognise complex mappings from the field that is shown below the name of the marketplace data field. Click on the field to show the values available for the marketplace data field.

catalogue complex mappings

Examples for complex 1:1 mappings are:

  • Categories

  • Brands

  • Shipping setting

Important: For complex mappings, do not map own values or properties of the type None.

Creating a complex 1:1:n mapping:

  1. Click on the field for the marketplace data field.
    → A list of the available values is shown.

  2. Select the value that you want to map a PlentyONE data field to.
    → The value is mapped.

  3. Next to the marketplace data field, click on + Add data field.
    → To the left, the available PlentyONE data fields are listed in groups.

  4. Click on a group.
    → The PlentyONE data fields of the group are shown.

  5. Click on the PlentyONE data field for which you want to map values.
    Important: Do not map own values or properties of the type None.

  6. Your next steps depend on the PlentyONE data field you selected:

    • Alternative 1: The available values for the PlentyONE data value are shown on the left.

      • Next to the value you want to select, click on the plus.
        → The value is added to the field on the right.

      • Click on Confirm.

    • Alternative 2: The PlentyONE data field is inserted and the field Comparative value is shown.

      • In the field Comparative value, enter a value that is saved in the setting or the property of the mapped PlentyONE data field.

      • Click on Confirm.

    • Alternative 3: The PlentyONE data field is inserted and a drop-down list is shown.

      • Select a value from the drop-down list.

      • Click on Confirm.
        → The value of the marketplace data field is exported, not the value of the PlentyONE data field.
        Exception: Only when you map an own value, the own value that you enter is exported.

Example: Delivery time in days for Otto Market

This gif shows you how to map suitable PlentyONE values to the values of the marketplace data fields Delivery time in days for Otto Market:

gif catalogue mapping complex en
1:1 mapping with fallback data fields: 1 marketplace data field, 1 PlentyONE data field with alternative(s)

In a 1:1 mapping with one or more fallback data fields, you map a PlentyONE data field to the marketplace data field. In addition, you specify one or more fallback data fields. This ensures that the system keeps looking if the first PlentyONE data field is missing or empty.

So this mapping specifies:

  • I want to fill the marketplace data field with the data from the selected PlentyONE setting.

  • If that data field is missing or empty for a variation, the first fallback data field is checked. The value of that fallback data field is exported instead.

  • If the first fallback data field is also missing or empty for the variation, the second fallback data field is checked. If a value is found, the value of the second fallback data field is exported for the variation etc.

Two separate fallback conditions are available:

Null (default)

The fallback data field is used if the data field above is mapped in the catalogue but not linked to the variation.

The condition "Null" is useful when you want to map fallback data fields for the following types of PlentyONE data fields:

  • SKU

  • Barcodes

  • Sales prices

  • Properties

Important: When you add a fallback data field, the fallback condition "null" is selected automatically. To apply the fallback condition "leer", you need to change the default setting.

Empty

The fallback data field is used if the data field above is mapped in the catalogue and linked to the variation, but is empty.

The condition "Empty" is useful when you want to map fallback data fields for the following type of PlentyONE data fields:

  • PlentyONE data fields that are available for variations by default

Important: When you add a fallback data field, the fallback condition "null" is selected automatically. To apply the fallback condition "leer", you need to change the default setting.

Note: Even if you assign one or more fallback data fields, the value of only one of those fields is exported. For each variation, the mapped PlentyONE data fields are checked in the order in which you mapped them. This means that if the first data field does not provide a value for a variation, the first fallback data field is exported etc.

Creating a 1:1 mapping with fallback data fields:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Click on the group you need.
    → The PlentyONE data fields of the group are shown.

  3. Click on the plus to the right of the PlentyONE data field you want to select.
    → The PlentyONE data field is added to the right.

  4. In the list of PlentyONE data fields, click on the plus icon next to the PlentyONE data field that you want to map.
    → The fallback data field is added with the fallback condition "null".

  5. Alternative 1: To add the fallback data field with the fallback condition "null":

    1. Click on Confirm.
      → The fallback data field is exported if the data field above is not linked to the variation.

  6. Alternative 2: To add the fallback data field with the fallback condition "empty":

    1. To the left of the fallback data field, click on the cog ().
      → The window Data column settings is shown.

    2. For the setting Fallback condition, select the option Empty.

    3. Click on Save.
      → The fallback data field is added with the fallback condition "empty".

    4. Click on Confirm.
      → The fallback data field is exported if the data field above is empty for the variation.

Example: Fallback data field for SKU for Otto Market

This GIF shows you the mapping for the OTTO Market marketplace data field SKU. The PlentyONE data field SKU is mapped to this marketplace data field. The PlentyONE data field Variation ID is mapped as the fallback data field. The fallback condition "null" is applied automatically.

Result: The fallback data field Variation ID is exported if the data field SKU is not linked to the variation.

gif catalogue mapping fallback en
1:n mapping: 1 marketplace data field, several PlentyONE data fields

In a 1:n mapping, you map several PlentyONE data fields to the marketplace data field. You can link these data fields with a separator.

So this mapping specifies:

  • I want to combine these PlentyONE data fields during export so that the marketplace data field is filled with the data of these two or more PlentyONE settings.

Creating a 1:n mapping:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Click on the group you need.
    → The PlentyONE data fields of the group are shown.

  3. Click on the plus to the right of the PlentyONE data field you want to select.
    → The PlentyONE data field is added to the right.

  4. Click on Confirm.

  5. To the right of the mapped PlentyONE data field, click on Add data field ().
    → To the left, the list of available PlentyONE data fields again are shown in groups.

  6. Map one or several additional PlentyONE data fields to the marketplace data field as described above.

  7. Click on Confirm.

  8. To the very right of the row, click on Settings ().

  9. Select a separator from the drop-down list Separator or add a custom separator.

  10. Click on Save.

  11. Save () the catalogue.
    → The mappings are saved.
    → During the export, the content of the PlentyONE data fields is combined and exported as one field.

Own value mapping: 1 marketplace data field, the same value for all variations

You are sure that you want to export the same value for all variations of a catalogue for a marketplace data field? Then specify an own value. This own value is then exported for all variations.

So this mapping specifies:

  • For this marketplace data field, I want to export the value that I entered in the field Own value for all variations of this catalogue. The value you enter is always exported. The value overwrites the market value also in complex mappings where usually the value of the market is exported. As such, make sure you enter an own value that the market accepts for this marketplace data field.

Creating an own value mapping:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. Click on the plus next to Own value at the top of the list.
    → The field for the own value is added to the view.

  3. Enter a value into the input field.
    → This value is exported for all variations.

Example: Diameter information

You want to export diameter information for some of your variations. The diameter is saved in centimetres for all your variations. Instead of creating a property for the unit and linking this property to the variations, you can enter the own value cm.

This is an example of how you can map an own value for the diameter unit:

gif catalogue own value en
Mapping with mathematical calculations: 1 Marketplace data field, the PlentyONE value is recalculated using the formula during export

Mathematical calculations allow you to change numerical values automatically during the export.

  • This function only works for data fields that contain numerical values.

  • This functionality is new and not available for all catalogue formats.

So this mapping specifies:

  • I want the numerical value of a PlentyONE data field to be recalculated during the export. Basic arithmetic operations are available for the formulas.

Recalculating numerical values:

  1. Next to the marketplace data field, click on + Add data field.
    → To the left, the list of available PlentyONE data fields are shown in groups.

  2. At the very top of the list, click on the plus icon next to Formula (calculate).
    → The data field Formula is added to the field on the right.

  3. Click into the data field.
    → The window Modify value is shown.

  4. Enter a numerical value or select a PlentyONE data field at the bottom right of the window to add it to the calculation (add).
    Tip: Use the search function. This helps you to find data fields quickly.

  5. Optional: If the symbol more_vert is shown in the data field, select the correct assignment for the data field.
    Tip: A number tells you how many assignments are necessary for the data field.

    1. Click on the icon more_vert.

    2. In the window shown, select the assignments from the drop-down list.

    3. Save the settings.

  6. Enter numbers and mathematical operators with the on-screen calculator or the keyboard.

  7. Save the settings.
    → The entered formula is displayed in the overview.
    → The calculation will be carried out in the next export.

To help you with mapping your data fields for the catalogue, we have created a list of recommended data field mappings. Note that these mappings are recommendations only. Depending on how you manage your item data, other mappings may be more appropriate than the recommendation given here.

  • Need more information about the PlentyONE data fields? All data fields are described on the manual page for the export type Listing.

List of recommended data field mappings for the format Offer

8.1.3. Activating the catalogue export

You have set up OTTO Austria Group in PlentyONE and created a catalogue for exporting your offer data? Then activate the catalogues you want to export to OTTO Austria Group in the Data » Catalogues menu and continue with creating offer listings.
Once you have activated the offer catalogue, the OTTO Austria Group account, the offer listing and the variations, the offer data will be automatically exported to OTTO Austria Group once a day.

Activating the catalogue export to OTTO Austria Group:

  1. Go to Data » Catalogues.
    → The catalogues are listed.

  2. Scroll to the OTTO Austria Group catalogue.

  3. In the Active column, move the toggle button to the right ().
    → The catalogue is active.
    → The catalogue data is exported to OTTO Austria Group once a day.
    Tip: Go to Data » Catalogue export status for information about the status of the export.

9. Managing listings

You create and manage offers for OTTO Austria Group via listings. The Sales channels » Accounts » [Open account] menu offers you an overview of your listings. Here you can create and manage product listings and offer listings. Click on the tile for OTTO Austria Group to create product listings or offer listings for OTTO Austria Group.

9.1. Offer listings

In the list offer listings menu of the account you gain an overview of your offer listings.

Tip: You can switch between specific views of offers and the listing group view via the menu button and folder.

  • menu gives you an overview of all the offer listings.

  • folder shows you the listing groups of the offer listings. Extend a listing group by clicking chevron_right, to see all listings within the group.

Applying search filters
If you only want to take a look at certain offer listings, apply filters and narrow down the listings which are displayed. To do so, click on Filters (tune) at the top of the menu.

Applying filters:

  1. Open the Sales Channels » Accounts » [Open account] » Offer listings menu.

  2. Click on Filters (tune) at the top of the menu.

  3. Select one or multiple filters.

  4. Click Search (search).
    → The selected filters are applied and the appropriate offer listings are displayed.
    → The filters that were applied are displayed at the top of the menu.

Tip: You can also reset (refresh) the selected filters. Then all offer listings will be displayed again.

  • Single listing view

  • Group view

Table 7 offers an overview of the single listing view of offer listings.

Table 7. Offer listings overview
Column Explanation

Data sync

This column indicates whether data exchange for the offer listing is active or paused.
Tip: You can activate the data exchange in the listing’s line via more_vert » toggle_on Activate data sync .

Group ID

The ID of the listing group to which the offer listing is assigned. By clicking on the ID, you can open the listing group view.

Listing Name

Name of the offer listing.

SKU

SKU of the offer listing.
Note: You can edit the SKU. To do so, click Activate editing mode (edit). Make the changes and click Save (save) to apply them. If you want to exit the editing mode, click Deactivate editing mode (edit_off).

Variation ID

ID of the variation.

Channel

The sales channel to which the listing is exported.

Status on Channel

Displays the listing status on the sales channel, for example if the listing is already listed on the sales channel. Possible status are:

  • help = Unknown

  • progress_activity = Outstanding

  • progress_activity = Creation pending

  • cancel = Failed (before creation)

  • check_circle = Online

  • cancel = Failed (on update)

  • pause_circle = Paused

  • unpublished = Offline

Note: For platforms with multiple sales channels, the number after the status icon indicates on how many sales channels the offer listing has this status.

List on

The sales channels on which the offer listing is to be offered are displayed here.
Click on the pencil icon (edit) to add or remove sales channels.

Errors

The error overview.
No entry = No errors occurred.
circle = Errors occurred. The number indicates the number of errors.

Template

The template selected for the listing.

Catalogue

The catalogue selected for the listing.

Creation date

The date and time on which the listing was created.

more_vert

Click here to display more actions.

toggle_on Activate data sync

Activate to permit the data exchange between the sales channel and the listing.
Note: Even if the Activate data sync option is activated, the listing will not be immediately listed on the sales channel. The listing data is only permitted to be exported to the sales channel. It depends on the respective sales channels when a listing is online.

delete Delete listing

delete Delete listing

preview Preview export results

Generates the preview of the export results. The preview opens in a separate window.

Table 8 offers an overview of the group view of offer listings.

Table 8. Group view of the offer listings
Column Explanation

Data sync

This column indicates whether data exchange for the listing group is active or paused.
Tip: You can activate the data exchange in the listing group’s line via more_vert » toggle_on Activate data sync.

Group name

Name of the listing group

SKU

SKU of the listing group.

Channel

The sales channel to which the listing group is exported.

Errors

The error overview.
No entry = No errors occurred.
circle = Errors occurred. The number indicates the number of errors.

Template

The template selected for the listing group.

Catalogue

The catalogue selected for the listing group.

Creation date

The date and time on which the listing group was created.

more_vert

Click here to display more actions.

toggle_on Activate data sync

Activate to permit the data exchange between the sales channel and the listing group.
Note: The data sync must also be activated for the single listing to list an offer listing on a sales channel.
Even if the Activate data sync option is activated in a listing group, the listings in this group will not be immediately listed on the sales channel. The listing data is only permitted to be exported to the sales channel. It depends on the respective sales channels when the listings are online.

delete Delete listing group

Delete listing group.

preview Preview export results

Generates the preview of the export results. The preview opens in a separate window.

9.2. Product listings

In the list product listings menu of the account you gain an overview of your product listings.

_Tip: menu You can switch between specific views of product listings and the listing group view via the button folder.

  • menu gives you an overview of all the product listings.

  • folder shows you the listing groups of the product listings. Extend a listing group by clicking chevron_right, to see all listings within the group.

Applying search filters
If you only want to take a look at certain product listings, apply filters and narrow down the listings which are displayed. To do so, click on Filters (tune) at the top of the menu.

Applying filters:

  1. Open the Sales Channels » Accounts » [Open accounts] » Product listings:.

  2. Click on Filters (tune) at the top of the menu.

  3. Select one or multiple filters.

  4. Click Search (search).
    → The selected filters are applied and the appropriate product listings are displayed.
    → The filters that were applied are displayed at the top of the menu.

Tip: You can also reset (refresh) the selected filters. Then all product listings will be displayed again.

  • Single listing view

  • Group view

Table 9 offers an overview of the single listing view of product listings.

Table 9. Overview of product listings
Column Explanation

Data sync

This column indicates whether data exchange for the product listing is active or paused.
Tip: You can activate the data exchange in the listing’s line via more_vert » toggle_on Activate data sync .

Listing Name

Name of the listing.

Variation ID

ID of the variation.

Channel

The sales channel to which the listing is exported.

Errors

The error overview.
No entry = No errors occurred.
circle = Errors occurred. The number indicates the number of errors.

Template

The template selected for the listing.

Catalogue

The catalogue selected for the listing.

Creation date

The date and time on which the listing was created.

more_vert

Click here to display more actions.

toggle_on Activate data sync

Activate to permit the data exchange between the sales channel and the listing.
Note: Even if the Activate data sync option is activated, the listing will not be immediately listed on the sales channel. The listing data is only permitted to be exported to the sales channel. It depends on the respective sales channels when a listing is online.

delete Delete listing

delete Delete listing

preview Preview export results

Generates the preview of the export results. The preview opens in a separate window.

Table 10 offers an overview of the group view of product listings.

Table 10. Group view of the product listings
Column Explanation

Data sync

This column indicates whether data exchange for the listing group is active or paused.
Tip: You can activate the data exchange in the listing group’s line via more_vert » toggle_on Activate data sync.

Group name

Name of the listing group

Channel

The sales channel to which the listing group is exported.

Errors

The error overview.
No entry = No errors occurred.
circle = Errors occurred. The number indicates the number of errors.

Template

The template selected for the listing group.

Catalogue

The catalogue selected for the listing group.

Creation date

The date and time on which the listing group was created.

more_vert

Click here to display more actions.

toggle_on Activate data sync

Activate to permit the data exchange between the sales channel and the listing group.
Note: The data sync must be activated for the single listing to exchange product data with the sales channel.
Even if the Activate data sync option is activated for a listing group, the listing data will not be immediately exported to the sales channel. The listing data is only permitted to be exported to the sales channel. It depends on the respective sales channels when the listings are online.

delete Delete listing group

Delete listing group.

preview Preview export results

Generates the preview of the export results. The preview opens in a separate window.

9.3. Creating listings

Products and offers are transferred to OTTO Austria Group as listings. Carry out the following steps to create listings for OTTO Austria Group.

Note: Make sure that the correct order referrer is linked to the item so that the items are placed on the correct OTTO Austria Group sales channel.

What are product listings and offer listings used for?

  • If the item you want to sell is not listed on the sales channel yet you will need to create a product listing for it first. Creating a product listing sends the product data to the sales channel and allows for the item to be listed.
    In order to actually be able to sell the item on the sales channel you will need to additionally create an offer listing. The offer listing contains data related to the sale of the item, such as its price and stock. In other words, a product listing allows you to list an item on a sales channel that did not previously exist on that sales channel, but in order to sell that item on that sales channel you also need an offer listing for that item.

  • If the item you want to sell is already listed on the sales channel you only need to create an offer listing. Offer listings send the data related to your offer, such as the price, stock, shipping costs etc., to the sales channel.
    In most cases you will only need an offer listing in order to offer a product on a sales channel. Many sales channels do not differentiate between product and offer listings. You only need to send offer listings to these kinds of sales channels.

9.3.1. Creating offer listings

Offer listings are created in three steps:

  • First, you enter listing details, meaning you select the platform, template, and catalogue for the listing.

  • Next, you select the variations from which the offer listings are created.

  • Lastly, check and confirm your selection and create the listings.

You can also create offer listings directly from your product listings. Here you can learn how to do that.

Step 1: Specify listing details:

  1. Open the Sales Channels » Accounts menu.

  2. Open the account for OTTO Austria Group.
    → The Offer listings menu opens.

  3. Click add Create offers.
    → The Create offers tab opens.

  4. Select the platform OTTO Austria Group.

  5. Select the template for the catalogue.
    Tip: Only templates that are available for the platform OTTO Austria Group are displayed.

  6. Select a catalogue with your mappings for offer data.
    Tip: If you have no fitting catalogue yet, click on add Create catalogue. You will be forwarded to the Data » Catalogues menu and can create a catalogue.

  7. Optional: Activate Automatically activate listings after creation, if listing data should be automatically transferred to OTTO Austria Group after the listing is created.

  8. Click arrow_forward NEXT.
    → The Select variations view opens. Next, select the variations you want to add to the listing.

Step 2: Select variations:

  1. Select the variations you want to create the offer listing for.
    Tip: Use the search to filter for variations.
    Note: Only variations that are linked to OTTO Austria Group in the Item » Items » [Open item] » [Open variation] menu are displayed.
    Tip: If you want to create offer listings for all available variations, click on Click here to create listings for all [] variations above. You will be automatically redirected to the Preview and confirmation step. Offer listings can be created for a maximum of 50,000 variations at a time.

  2. Click add ADD TO SELECTED VARIATIONS.
    → The selected variations are displayed in the Selected variations section.
    Note: If you check a variation in the Selected variations section, you can remove the variation from the selection by clicking Remove from list.

  3. Click arrow_forward NEXT.
    → The selected variations will be displayed in a new view. In the last step, you preview and confirm your selection.

Step 3: Preview and confirm selection:

  1. Preview your settings in the Listing details section.

  2. Preview your selected variations in the Listing preview section. The listings are grouped by items. Extend a listing group (chevron_right) to see which variations are contained in the respective listing group.

  3. If everything is set and done, click CREATE OFFER LISTINGS.
    Note: If you activated Automatically activate listings after creation a window with a summary of your settings opens. Click check CONFIRM to create the offer listings.

9.3.2. Creating product listings

Product listings are created in three steps:

  • First, you enter listing details, meaning you select the channel, template, and catalogue for the listing.

  • Next, you select the variations from which the product listings are created.

  • Lastly, check and confirm your selection and create the listings.

Create product listings via group function

You have the option to create product listings directly in the Item menu via the variation group function. Here^ you find more information on the variation group function.

Step 1: Specify listing details:

  1. Open the Sales Channels » Accounts menu.

  2. Open the account for OTTO Austria Group.
    → The Offer listings menu opens.

  3. Switch into the Product listings menu via the side navigation to the left.

  4. Click on add Create products.
    → The tab Create products opens.

  5. Select the platform OTTO Austria Group.

  1. Select the template for the catalogue.
    Tip: Only templates that are available for the platform OTTO Austria Group are displayed.

  2. Select a catalogue with your mapping for item data.
    Tip: If you have no fitting catalogue yet, click on add Create catalogue. You will be forwarded to the Data » Catalogues menu and can create a catalogue.

  3. Optional: Activate Automatically activate listings after creation, if listing data should be automatically transferred to OTTO Austria Group after the listing is created.

  4. Click arrow_forward NEXT.
    → The Select variations view opens. Next, select the variations you want to add to the listing.

Step 2: Select variations:

  1. Select the variations you want to create the product listing for.
    Tip: Use the search to filter for variations.
    Note: Only variations that are linked to OTTO Austria Group in the Item » Items » [Open item] » [Open variation] menu are displayed.
    Tip: If you want to create product listings for all available variations, click on Click here to create listings for all [] variations above. You will be automatically redirected to the Preview and confirmation step. Product listings can be created for a maximum of 50,000 variations at a time.

  2. Click add ADD TO SELECTED VARIATIONS.
    → The selected variations are displayed in the Selected variations section.
    Note: If you check a variation in the Selected variations section, you can remove the variation from the selection by clicking Remove from list.

  3. Click arrow_forward NEXT.
    → The selected variations will be displayed in a new view. In the last step, you preview and confirm your selection.

Step 3: Preview and confirm selection:

  1. Preview your settings in the Listing details section.

  2. Preview your selected variations in the Listing preview section. The listings are grouped by items. Extend a listing group (chevron_right) to see which variations are contained in the respective listing group.

  3. If everything is set and done, click CREATE PRODUCT LISTINGS.
    Note: If you activated Automatically activate listings after creation a window with a summary of your settings opens. Click check CONFIRM to create the offer listings.

10. Automating order processing

Set up event procedures to automatically inform OTTO Austria Group about changes to the order status. For OTTO Austria Group, the following event procedures are available:

  • Automatically inform OTTO Austria Group that the items have been shipped. (How?)

  • Automatically inform OTTO Austria Group about cancellations. (How?)

  • Automatically inform OTTO Austria Group about returns. (How?)

10.1. Send shipping confirmation to OTTO Austria Group

Set up an event procedure to automatically inform OTTO Austria Group that an item has been shipped.

Setting up an event procedure

  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct name for the event procedure.

  4. Select the event according to Table 11.

  5. Save () the settings.

  6. Carry out the additional settings according to Table 11.

  7. Select the setting Active ().

  8. Save () the settings.

Note: The selected statuses and filters in Table 11 only serve as an example. Select filters and statuses for the event procedure which best suit your workflow.

Table 11. Event procedure to send shipping confirmations to OTTO Austria Group
Setting Option Selection

Event

Order change: Status change

Select a status, for example [7] Outgoing items booked.

Filter

Order > Referrer

Ackermann CH, Baur DE, Jelmoli Shop CH, OTTO Versand AT, Universal AT

Procedure

Plugins

OTTO Austria: Send fulfillment to OTTO Austria

10.2. Send cancellation to OTTO Austria Group

Set up an event procedure to automatically inform OTTO Austria Group about the cancellation of an order.

Setting up an event procedure

  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct name for the event procedure.

  4. Select the event according to Table 12.

  5. Save () the settings.

  6. Carry out the additional settings according to Table 12.

  7. Select the setting Active ().

  8. Save () the settings.

Note: The selected statuses and filters in Table 12 only serve as an example. Select filters and statuses for the event procedure which best suit your workflow.

Table 12. Event procedure to send cancellation to OTTO Austria Group
Setting Option Selection

Event

Order change: Status change

Select a status, for example:

[8] Cancelled

Filter

Order > Referrer

Ackermann CH, Baur DE, Jelmoli Shop CH, OTTO Versand AT, Universal AT

Procedure

Plugins

OTTO Austria: Send no stock cancel request to OTTO Austria

10.3. Send return to OTTO Austria Group

Set up an event procedure to automatically inform OTTO Austria Group of returns.

Setting up an event procedure

  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct name for the event procedure.

  4. Select the event according to Table 13.

  5. Save () the settings.

  6. Carry out the additional settings according to Table 13.

  7. Select the setting Active ().

  8. Save () the settings.

Note: The selected statuses and filters in Table 13 only serve as an example. Select filters and statuses for the event procedure which best suit your workflow.

Table 13. Event procedure to send returns to OTTO Austria Group
Setting Option Selection

Event

Order change: Package number

Filter 1

Order > Order type

Return

Filter 2

Order > Referrer

Ackermann CH, Baur DE, Jelmoli Shop CH, OTTO Versand AT, Universal AT

Procedure

Plugins

OTTO Austria Group: Send return request to OTTO Austria Group

11. Viewing the data log

Error reports of the product export are logged in the Data » Log menu. In order to view the data log and search for specific errors, proceed as follows.

Viewing the data log:

  1. Go to Data » Log.
    → The data log overview opens.

  2. At the top, click on Filter (tune).

  3. For the Level filter, select the option REPORT.
    Tip: Select a date if you only want to see entries for a specific day.

  4. Click Search (search).
    → The error reports are shown according to the filter settings.