The Channel Control Centre

The Channel Control Centre is a centralised interface for managing your sales channels. In this interface you can set up your sales channels, create listings and manage your mappings in one central location.

If you have already set up any sales channels in other parts of your system, then you now have the option to move them to the CCC.

1. The navigation bar

The Channel Control Centre features a navigation bar at the left-hand border of the interface. This navigation bar allows you to quickly switch between your sales channels and their submenus.
Any sales channels you opened during your current session will appear in the navigation bar. You can manually remove any sales channel from the navigation bar by clicking on the close symbol next to it.
You can also directly add a sales channel from the navigation bar.

2. The overview

When you access the Channel Control Centre by navigating to Sales Channels » Channel Control Center, the overview opens. In this overview all sales channels you have added to your system via the Channel Control Centre are displayed as tiles. You can add sales channels here or open a sales channel to set up and manage it further. You can navigate back to the overview at any time by clicking on Overview in the navigation bar.

Every tile in the overview features a three-dot-menu that contains additional options for that sales channel:

  • list Listings: This submenu allows you to jump to the listing overviews of the sales channel.

  • settings Settings: The menu accessed by clicking on this option allows you to modify the settings you chose when creating the sales channel.

  • delete Delete sales channel: This option deletes the sales channel and any accounts associated with it from the overview. This action cannot be undone.
    Note: For certain sales channels this option is unavailable until the account associated with the sales channel is deleted. More information on this can be found in the manual pages of the sales channels this applies to.

3. Adding a sales channel to the overview

Here is how you add a Sales Channel to the overview:

  1. Click on add Add sales channel in the navigation bar:
    OR: Click on add Add sales channel in the overview.
    → The Add sales channel menu is opened.

  2. Enter a name for the sales channel.

  3. If prompted to, select a Client for the sales channel.

  4. Click Add [sales channel].
    → The sales channel is added to the overview as a tile.

4. Setting up sales channels in the CCC

Adding a sales channel to the overview is only the first part of the setup process for that sales channel. Each sales channel requires some additional setup, and the setup process varies between the different sales channels.
You can find detailed instructions for setting up and managing specific sales channels in the CCC by visiting their respective dedicated manual pages in the Sales Channels section of the manual.